Stand Manager

Texas Coffee Operations; Del Rio (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

7 Brew in Texas is seeking a Store Manager to lead a fast-paced team and preserve the brand’s culture and values. You will coach the crew, oversee operations, and ensure customer experience aligns with 7 Brew’s mission.

The role includes coordinating schedules, admin tasks, and maintaining health and safety standards. The position requires hands-on leadership of a 40+ team, willingness to work flexible hours including early mornings and late nights, and the ability to train and develop leaders

Qualifications

• Experience leading a fast-paced restaurant team.
• Ability to coach and develop 40+ team members.
• Strong customer service orientation.
• Flexibility to work early mornings and late nights.
• Beginner-level proficiency in Microsoft Office Suite.

Responsibilities

• Be proficient in Brewista and Shift Lead duties.
• Maintain wait times, cleanliness, and customer interactions.
• Create weekly shift schedules while controlling labor cost.
• Provide feedback to team members on strengths and growth.
• Oversee operations and implement directives from upper management.
• Develop new leaders and ensure health requirements.

Skills

Leadership

Customer service

Shift scheduling

Team management

Problem solving

Safety compliance

Job description

Description

7 Brew is a revolutionary drive-thru coffee brand that was founded in Arkansas in 2016 and has now landed in Texas. 7 Brew's energetic culture is its greatest asset and that's because of its wonderful employees. Those employees set 7 Brew apart with their warmth, enthusiasm, and love for delicious drinks. Cultivating kindness is the mission statement and the employees have it in their souls. The result is a one-of-a-kind customer experience. Whether it's a lovely conversation while placing your order or simply toe-tapping along to your favorite song - 7 Brew cultivates kindness and it just so happens they also have the best drinks in town.

SUMMARY

The manager assumes full responsibility for his or her location's growth, profitable operation, and preservation of 7 Brew's culture, mission statement, and values. The Manager is the leader of his or her crew and maintains genuine connections with them and the unique nuances of business at their stand.

In addition to scheduled shifts, the Manager is expected to coach, train, perform admin duties, and oversee operations. The Manager reports to his or her District Manager and the Operations Manager.

RESPONSIBILITIES AND DUTIES

• Be proficient in all Brewista and Shift Lead duties and skill sets
• Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement
• Provide regular feedback to each team member on strengths and areas of growth
• Work with the crew's needs and availability to create a weekly shift schedule, maintaining a low cost of labor while ensuring quick wait times and short lines
• Monitor and maintain necessary inventory, small wares, and equipment
• Ensure appropriate cash handling, deposits, and change for the stand
• Facilitate team bonding and development through regular meetings and events for the Shift Leads and Brewistas
• Take ownership of solutions
• Ensure the crew is knowledgeable and meeting all health requirements
• Develop new leaders
• Implement and communicate directives from upper management
• Delegate tasks to the leadership team and Brewistas to facilitate efficiency and appropriate development

Requirements

WORK SCHEDULE REQUIREMENTS

Work a flexible 40-hour schedule, which can include early mornings (5 a.m.) and late nights (11:30 p.m.).

Visit the stand outside of scheduled shifts to coach, observe, train, and perform administrative duties.

Regularly work weekends and be available to work holidays, if necessary.

Be available by phone or in person to promptly address any needs.

SKILLS AND QUALIFICATIONS

• Create and maintain genuine, uplifting interactions work carefully and quickly with hot water and coffee, glass bottles, and dairy products
• Be able to work outside for prolonged periods, in all weather conditions
• Be able to lift up to 50lbs
• Be able to stand comfortably for hours at a time
• Be able to climb a ladder and use a stepladder
• Be able to stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand
• Safely walk in between and around cars in the drive-thru line
• Safely use a utility knife
• Operate any position in the stand during peak hours
• Maintain awareness of the shift's operations while working a position
• Be able to address operational, procedural, or cultural issues with team members
• Adapt to problems and implement solutions during stressful situations
• Effectively manage multiple projects and deadlines
• Effectively lead and direct multiple personality types under pressure
• Has proven leadership abilities in a fast-paced environment with 40+ team members
• Beginner-level proficiency in Microsoft Office Suite