STAMP Account Manager

SunSource; North Carolina; On-site; USD 52,000 - 86,000; Full time

Benefits offered by this job

Industry-competitive salary

Medical, dental, vision insurance

401K match

Job summary

K+S Services, a SunSource company, seeks a detail-oriented operations liaison to manage day-to-day customer interactions at a Columbus, GA site. You will build relationships with plant personnel, implement spare parts strategies, and oversee order processing and inventory while driving cost-saving initiatives.

Ideal candidates bring 5+ years in manufacturing/maintenance, strong communication skills, and familiarity with MS Office and customer software.

Qualifications

• 5+ years of manufacturing and/or maintenance experience
• Mechanical background and understanding of technical drawings and machinery is a plus
• Strong communication skills – speak clearly, confidently, and professionally
• Ability to lift up to 75 lbs and substantial walking
• Experience operating a forklift is a plus
• Proficiency in Microsoft Office and ability to grasp customer software
• Strong problem-solving abilities and solution-focused mindset

Responsibilities

• Maintain and build relationships with key plant personnel from maintenance, purchasing and engineering to provide quality customer service
• Set up and execute spare parts strategy with customer, focusing on repairs vs. replacing with new
• Ship, receive, and expedite orders as needed
• Manage internal STAMP database, ensuring accuracy and integrity
• Process repair order approvals daily
• Oversee and inventory repairable assets
• Create reports to measure performance against corporate measurables (on-time delivery, cost savings, quality, inventory, warranty, etc.)
• Actively participate in plant-sponsored initiatives, meetings, and activities
• Establish regular meeting cadence with plant decision makers
• Work with the customers to improve their reliability and introduce cost-saving initiatives
• Help solve customer problems and keep industry running!
• Apply 5S workplace principles to all work areas

Skills

Relationship management

Customer service

Communication

Microsoft Office

Forklift operation

Problem solving

Tools

Customer software

Job description

K+S Services, a SunSource company, offers a full range of industrial repair capabilities with over 866 different Manufacturers and over 122,000 unique part numbers supported. We provide our customers with quality industrial repair services, effective solutions and efficient service through continuous quality improvements. With a growing number of operations throughout the USA, Canada, and Mexico, we offer a variety of exciting opportunities and strive to recognize our associates for their hard work and dedication. www.k-and-s.com

This position will serve as the primary liaison between K+S Services and the customer on all day-to-day operations. We’re looking for someone with an inquisitive, can-do attitude, excellent social skills, and strong attention to detail.

Competitive salary, medical, dental, vision insurance, and 401K benefits are included.

This position will be located at a customer site in Columbus, GA.

What You’ll Do:

• Maintain and build relationships with key plant personnel from maintenance, purchasing and engineering to provide quality customer service
• Set up and execute spare parts strategy with customer, focusing on repairs vs. replacing with new
• Ship, receive, and expedite orders as needed
• Manage internal “STAMP” database, ensuring accuracy and integrity
• Process repair order approvals daily
• Oversee and inventory repairable assets
• Create reports to measure performance against corporate measurables (on-time delivery, cost savings, quality, inventory, warranty, etc.)
• Actively participate in plant-sponsored initiatives, meetings, and activities
• Establish regular meeting cadence with plant decision makers
• Work with the customers to improve their reliability and introduce cost-saving initiatives
• Help solve customer problems and keep industry running!
• Apply 5S workplace principles to all work areas

Why You’ll Love Working for Us:

• Industry-competitive salary, commissions, and bonus opportunities
• Medical, dental, vision insurance, and 401K match
• Positive and engaging team mentality with upward mobility opportunities

What We Need from You:

• 5+ years of manufacturing and/or maintenance experience is preferred
• Mechanical background and understanding of technical drawings and machinery is a plus
• Strong communication skills – ability to speak clearly, confidently, and professionally
• Ability to lift up to 75 lbs. and position requires a lot of walking
• Experience operating a forklift is a plus
• Proficiency in Microsoft Office programs and the ability to quickly grasp customer software
• Strong problem-solving abilities and solution-focused mindset

We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact [e-mail] to request reasonable accommodation. Only requests for accommodations in the application process will be returned. Sun-Source | Privacy Policy