Staffing Specialist (Bilingual)

Verstela; Glendale Heights (IL); On-site; USD 57,308,000 - 74,501,000; Full time

Benefits offered by this job

Comprehensive training

Growth opportunities

Steady schedule (Mon-Fri 8am-5pm)

Full benefits package

Paid time off

Office snacks

Birthdays off

Paid community service time

Job summary

Verstela in Glendale Heights, IL is seeking a capable supervisor-level candidate to manage high-volume accounts, handle client orders, and resolve issues by phone and email. You will interview and onboard candidates, build strong relationships with clients and candidates, and deliver tough news with empathy.

The role offers Monday–Friday 8am–5pm, comprehensive training, full benefits, bonuses, and opportunity for growth within a supportive team.

Qualifications

• 1+ years of supervisory experience in a customer service or sales setting.
• Excellent written and verbal communication in both English and Spanish.
• Reliable transportation to visit client sites on a regular basis.

Responsibilities

• Interview and onboard candidates
• Select candidates for the right jobs based on qualifications and desire
• Perform reference and background checks

Skills

Supervisory experience

Bilingual English/Spanish

Customer service

Reliable transportation

Job description

At Verstela, we don’t just fill jobs—we create success stories for the talent, clients and communities we serve.

Our guiding principle is simple: we are successful when we help others become successful.

Year after year, we're named to ClearlyRated's Best of Staffing list, a testament to our ongoing commitment to service excellence and customer satisfaction.

Position Overview

In this role, you'll be helping to manage high-volume accounts, as well as fulfilling client orders and problem-solving. While effective email communication is important, you'll spend a significant portion of your day on the phone, building strong relationships with both clients and candidates.

Previous experience in a team lead or similar role will help you be successful, as this role does include a lot of communication, including having difficult conversations and being able to deliver tough news with kindness and empathy.

You will:

• Interview and onboard candidates
• Select candidates for the right jobs based on qualifications and desire
• Perform reference and background checks

What We Offer:

• Comprehensive Training: No recruiting experience? No problem! We provide thorough training to ensure you have all the tools you need to succeed.
• Growth Opportunities: Regular check-ins with your manager and a supportive team environment.
• Steady Schedule: Enjoy a stable Monday to Friday, 8am to 5pm schedule.
• Full Benefits Package: Medical, dental, and vision coverage, a Health Savings Account, virtual care, and life and long-term disability insurance.
• Additional Perks: Paid time off, office snacks, birthdays off, and paid community service time.

You have:

• 1+ years of supervisory (lead) experience in a customer service or sales setting – Perfect for someone with a retail background
• Excellent written and verbal communication in both English and Spanish
• Reliable transportation to visit client sites on a regular basis

Pay:

$20.00 - $26.00 an hour + monthly bonus opportunities

• Life and Long-Term Disability Insurance
• Employee Wellness Program
• Pet Insurance
• Consumer Discount Program Membership
• 401(K) Retirement Plan with Employer Match
• 8 Paid Holidays
• 15 days of Paid Time Off (PTO) the first year
• 3 days of Paid Community Service Time (CTO)
• 3 weeks of Paid Parental Leave, plus PTO match of up to 3 weeks