Staffing Specialist

SURGE Staffing; New Albany (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Surge Staffing is seeking a Staffing Specialist to join our growing team in an entry-level sales & customer service role. This is a full-time, permanent internal position offering an excellent opportunity for individuals with sales, customer service, recruiting, or business development experience who are looking to build a rewarding career in staffing and workforce solutions.

The role focuses on delivering excellent service to clients and temporary employees, sourcing candidates, onboarding,

Qualifications

• 1 year of sales and/or customer service experience required.
• High school diploma or equivalent required.
• Previous experience in recruiting, staffing, human resources, customer service, or business development preferred.
• Leadership or supervisory experience is a plus.
• Strong communication, interpersonal, and relationship-building skills.
• Proficiency with Microsoft Office (Word, Excel, Outlook, and PowerPoint).
• Ability to multitask and prioritize in a fast-paced environment.
• Strong organizational and problem-solving skills.
• Self-motivated, team-oriented, and results-driven mindset.
• Reliable transportation and willingness to travel locally to client locations as needed.

Responsibilities

• Deliver exceptional customer service to clients and temporary employees.
• Recruit, screen, interview, and onboard qualified candidates.
• Source candidates through job boards, resume databases, referrals, and recruiting platforms.
• Match candidate skills and experience with client staffing needs.
• Build and maintain strong relationships with clients and temporary associates.
• Conduct follow-up calls to ensure employee satisfaction and successful placements.
• Generate and develop new business opportunities through sales and networking efforts.
• Perform client service calls and outside sales visits to maintain and grow business partnerships.
• Promote Surge Staffing services and identify additional staffing solutions for customers.
• Support branch operations through administrative and data entry tasks.
• Assist with employee coaching, performance management, and retention efforts.
• Resolve employee and client concerns in a professional and timely manner.
• Support branch growth initiatives and contribute to overall revenue goals.

Skills

Sales experience

Customer service

Communication

Relationship-building

Team-oriented

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Staffing Specialist / Recruiter (Entry-Level Sales & Customer Service)

Surge Staffing is seeking a motivated, energetic, and customer-focused Staffing Specialist to join our growing team. This is a full-time, permanent internal position offering an excellent opportunity for individuals with sales, customer service, recruiting, or business development experience who are looking to build a rewarding career in staffing and workforce solutions.

Responsibilities

• Deliver exceptional customer service to clients and temporary employees
• Recruit, screen, interview, and onboard qualified candidates
• Source candidates through job boards, resume databases, referrals, and recruiting platforms
• Match candidate skills and experience with client staffing needs
• Build and maintain strong relationships with clients and temporary associates
• Conduct follow-up calls to ensure employee satisfaction and successful placements
• Generate and develop new business opportunities through sales and networking efforts
• Perform client service calls and outside sales visits to maintain and grow business partnerships
• Promote Surge Staffing services and identify additional staffing solutions for customers
• Support branch operations through administrative and data entry tasks
• Assist with employee coaching, performance management, and retention efforts
• Resolve employee and client concerns in a professional and timely manner
• Support branch growth initiatives and contribute to overall revenue goals

Qualifications

• 1 year of sales and/or customer service experience required
• High school diploma or equivalent required
• Previous experience in recruiting, staffing, human resources, customer service, or business development preferred
• Leadership or supervisory experience is a plus
• Strong communication, interpersonal, and relationship-building skills
• Proficiency with Microsoft Office (Word, Excel, Outlook, and PowerPoint)
• Ability to multitask and prioritize in a fast-paced environment
• Strong organizational and problem-solving skills
• Self-motivated, team-oriented, and results-driven mindset
• Reliable transportation and willingness to travel locally to client locations as needed

Preferred Skills

• Customer Service
• Recruiting
• Sales
• Business Development
• Relationship Management
• Talent Acquisition
• Lead Generation
• Account Management
• Interviewing
• Microsoft Office Suite

Why Join Surge Staffing?

• Full-time, permanent position
• Career growth and advancement opportunities
• Dynamic and team-oriented work environment
• Opportunity to make a direct impact on clients and job seekers

EQUAL OPPORTUNITY EMPLOYER: Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.