STAFFING SPECIALIST

UNKNOWN; Canton (OH); On-site; USD 52,000 - 66,000; Full time

Job summary

Aultman Hospital is seeking a Staffing Specialist to maintain staffing and scheduling to improve workflow and patient outcomes. You will support clerical and resourcing duties, provide excellent customer service, and work with multiple departments to ensure adequate staffing 24/7.

The role emphasizes strong communication, critical thinking, and the ability to work in a fast-paced healthcare environment with variable shifts, including weekends and holidays.

Qualifications

• High School Diploma or equivalent is required.
• Experience interacting with computers and basic office equipment.
• Ability to cope with stress and meet deadlines.
• Maintain safety and reliability in a fast-paced environment.
• Strong communication and customer service skills.

Responsibilities

• Answer incoming telephone calls in a professional, welcoming manner.
• Balance staffing based on inpatient census and patient acuity.
• Adjust staffing and skill mix every four hours based on needs.
• Maintain accurate department schedules and respond to inquiries.
• Collaborate with leadership and staff to ensure adequate coverage.

Skills

Experience with computers

Ability to work under pressure

Attention to detail

Adaptability and flexibility

Independent with teamwork

Multi-tasking and prioritization

Report preparation

Education

High School Diploma or equivalent

Job description

Legal Entity

Aultman Hospital

Position Summary

The primary purpose of the Staffing Specialist is to perform assigned duties in an efficient manner, in accordance with established procedures to assure that staffing and scheduling are maintained to improve workflow, maintain positive patient outcomes, and reduce operational costs. The Staffing Specialists primary focus is to maintain adequate staffing, scheduling and support staff within Aultman Hospital. The Staffing Specialist will also handle a variety of clerical, administrative and resourcing duties. The Staffing Specialist must provide professional, efficient, quality customer service always. The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements that may be inherent in the position.

Department Summary

The Staffing Office plays an essential role in supporting patient care by ensuring the right caregivers are in the right place at the right time. The department works closely with nursing leaders, clinical staff, and other departments to coordinate staffing across the hospital, respond to changing patient care needs, and help maintain safe staffing levels 24 hours a day, 7 days a week.

As part of the Staffing Office, the Staffing Specialist serves as a central point of communication for staffing operations. They work with leaders and frontline staff to coordinate staffing needs and help ensure each unit has the resources necessary to provide safe, high-quality patient care. This role requires strong communication, critical thinking, customer service, and the ability to make informed decisions in a fast-paced healthcare environment.

Qualifications

• High School Diploma or equivalent.

Skills

• Experience interacting with computers. Uses various office production equipment including multi-line phone, copiers, fax machines, computers, and printers to complete tasks.
• Able to cope with the mental and emotional stress of the position and deadlines.
• Able to remain calm in stressful situations.
• Maintain a safe and high reliability working environment by using your HRO Tools & Tones when interacting with each other and other members of the interprofessional team.
• Attention to detail in completing work tasks.
• Works well under pressure to meet deadlines.
• Must function independently with adaptableness, flexibility, integrity, and the ability to work effectively and efficiently with all levels of personnel.
• Must be able to multi-task and prioritize work in accordance with organizational position and necessity.
• Must be able to prepare a variety of administrative reports, statements, and correspondence. Gathers data and other necessary information.
• Consistently demonstrates cooperative attitude, respect, and ability to follow instructions
• Displays professional manner and appearance.

Responsibilities & Expectations

• Answers incoming telephone calls in a professional and welcoming manner, determines purpose, notifies the appropriate team member.
• Balancing staffing based on inpatient census and patient acuity for the inpatient departments of the Aultman Hospital Clinical Nursing Division.
• Adjusting staffing and skill mix every four (4) hours based on census and patient acuity.
• Assure that staffing and scheduling procedures are maintained to improve workflow and reduce operational costs.
• Creates, maintains and revises department schedules and is responsible for its accuracy.
• Maintains an awareness of Administrative activities, operations, and policies to accurately respond to inquiries.
• Familiarizes self with physical layout of campus to deliver Administrative materials to key staff and to offer directions to visitors.
• Round on assigned inpatient units a Multiple times per shift to assess staffing needs and maintain effective communication with unit staff.

Working Conditions

• Variable shifts including weekends and holidays.
• Subject to changes in workflow and working shifts.
• Lunch periods and breaks must always be coordinated with other staff members to maintain adequate coverage.
• Works in well lighted, ventilated areas.
• Subject to frequent interruptions in completion of assignments.
• Involved with personnel under various conditions and circumstances.
• Subject to frequent changes in priority of duties throughout the day.
• Works with highly confidential data and situations.

Hazardous Exposure Category

Category III - Includes tasks that involve no exposure to blood, body fluids, or tissues and Category I tasks are not a condition of employment. The normal work routine involves no exposure to blood; body fluids or tissues (although situations can be imagined or hypothesized under which anyone anywhere might encounter potential exposure to body fluids.) Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency care or first aid or to be potentially exposed in some other way.

Physical Addendum

Demands

Frequency

Remarks

Lifting 0-10 lbs

Frequent 34-65%

Lifting 10-20 lbs

Occasional 10-33%

Lifting 20-35 lbs

Occasional 10-33%

Lifting 35-50 lbs

Occasional 10-33%

Lifting 50-75 lbs

Never

Lifting 75-100 lbs

Never

Lifting over 100 lbs

Never

Forward Reaching

Continuous 66% of the day

Overhead Reaching

Occasional 10-33%

Standing

Occasional 10-33%

Walking

Frequent 34-65%

Sitting

Continuous 66% of the day

Climbing

Never

Stairs/Ladder

Occasional 10-33%

Bending/Stooping

Occasional 10-33%

Twisting/Turning

Frequent 34-65%

Kneeling/Squatting

Occasional 10-33%

Crawling

Never

Pushing/Pulling 0-10 lbs

Occasional 10-33%

Pushing/Pulling 10-20 lbs

Occasional 10-33%

Pushing/Pulling 20-35 lbs

Occasional 10-33%

Pushing/Pulling 35-50 lbs

Never

Pushing/Pulling 50-100 lbs

Never

Pushing/Pulling over 100 lbs

Never

Carrying 0-10 lbs

Occasional 10-33%

Carrying 10-20 lbs

Occasional 10-33%

Carrying 20-35 lbs

Never

Carrying 35-50 lbs

Never

Carrying 50-100 lbs

Never

Carrying over 100 lbs

Never

Grasping/repetitive sustained

Frequent 34-65%

Fine motor coordination

Continuous 66% of the day

Vision: Near/Far/Color

Continuous 66% of the day

Hearing: ordinary conversation/other

Continuous 66% of the day

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation or protected veteran status.

The organization is an EEO/AA Employer M/F/Disability/Vet.

The organization will provide reasonable accommodations to employees or applicants with disabilities, as defined by the Americans with Disabilities Act, who are otherwise qualified to safely perform the essential functions of the job, with or without accommodation, unless such accommodation would constitute an undue hardship on the organization or poses a direct threat to the health and safety of the individual or others that cannot be sufficiently mitigated by reasonable accommodation. Any applicant or employee who requires an accommodation to perform the essential functions of his or her job or to enjoy equal benefits and privileges of employment should notify the Aultman Human Resource Department and request such an accommodation.

Location: Aultman Health Foundation OFF SHIFT ADMINISTRATION
Schedule: Full Time, Night Shift, 7pm-7am, Every 3rd Weekend, 2 Holidays Per Year