Staffing Specailist

Lifespan; Providence (RI); On-site; USD 30,000 - 50,000; Full time

Job summary

Brown University Health is seeking a Payroll and Scheduling Coordinator to manage day-to-day scheduling and payroll operations for emergency services. You will ensure adequate shift coverage, enter employee data into UKG Dimensions, and validate hours to ensure accurate payroll processing.

The role requires ability to work under pressure, strong communication with nursing leaders, and knowledge of union contracts. 2-3 years of relevant experience preferred.

Qualifications

• High school diploma or GED.
• Ability to handle stressful situations and multiple demands in an effective manner.
• Excellent communication and customer service skills.
• Able to multi-task in order to perform a variety of complex clerical duties.
• Organizational skills to maintain departmental files, records, and data.
• Interpersonal skills to interact with hospital personnel.
• Organizational and analytical ability to arrange schedule considering priorities.

Responsibilities

• Review department schedules to ensure coverage for all shifts.
• Arrange coverage using existing and potential resources for cost-effective staffing.
• Prepare payroll data including time sheets and off-cycle requests.
• Use scheduling and payroll systems to track staff assignments and attendance.
• Collaborate with stakeholders to manage payroll activities.
• Communicate with nurse leaders to determine staffing needs and issues.
• Ensure adherence to department policies and union contracts in staffing.
• Monitor payroll reports for accuracy and consistency.

Skills

Communication

Customer Service

Multitasking

Organizational Skills

Interpersonal Skills

Problem Solving

Education

High School Diploma or GED

Tools

UKG Dimensions

Job description

SUMMARY

Reporting to the Business Manager of Emergency Services, under general supervision and according to established policies and procedures, manages day to day scheduling and payroll operations for emergency services. Arranges adequate coverage for each shift and proactively for future shifts, enters employee information and work schedules and changes into computerized resource management system interfacing to payroll time and attendance system. Processes emergency department payroll utilizing computerized time and attendance system, validating all worked and non-worked hours to assure accuracy. Performs a variety of complex clerical functions, which requires the use of judgement and knowledge of the department's systems and operations.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

RESPONSIBILITIES

• Following established criteria, reviews department schedule to ensure that all work schedules/shifts are filled/covered.
• Arranges coverage to the extent possible utilizing existing and potential resources assuring cost-effective solutions and appropriate staffing ratios are maintained. Understands both union contracts IBT, UNAP policies and procedures.
• Reviews and prepares payroll data for assigned departments including time sheets, prior week adjustments, off-cycle check requests, and special pay forms.
• Utilizes the computerized scheduling system and manual reports to track, schedule and record staff assignments, and attendance activities, updates employee information, e.g., address, hours, skill, certifications, etc. changes, verifies and retrieves data and generates a variety of management reports.
• Collaborates closely with stakeholders to assist with managing payroll activities.
• Communicates with various nurse leaders (Directors, Clinical Managers and Assistant Clinical Managers) to determine whether additional staffing is required and to communicate issues needing intervention.
• Ensures that department's scope of services strives to meet the needs and expectations of internal and external customers. Demonstrates flexibility and innovation to facilitate the changes required to improve operations, enhance revenue, effectiveness, productivity, responsiveness, and other key indicators.
• Demonstrates ability to respond to and provide direction on changing workload during crisis and emergency situations.
• Exhibits effective decision-making skills.
• Monitors staffing to ensure the optimal use of scheduled time and overtime for maximum productivity.
• Assists with cost containment by encouraging use of benefit time during periods of low census and/or low workload.
• Ensures the security and confidential treatment of sensitive and private information. Maintains all clerical records required for UKG Dimensions.
• Controls timely and appropriate flow of information throughout the department and the organization; keeps stakeholders informed.
• Understands the hospital's personnel and payroll policies and procedures and union contracts using them as a guide for the process of assigning open shifts.
• May provide functional guidance to new employees regarding the clerical operations, nursing work-scheduling system, department policies and procedures.
• Performs other clerical activities such as daily paperwork, filing, maintaining, and updating manuals, preparing reports, etc.
• Reviews payroll and staffing reports to monitor accuracy in application of payroll and staffing policies.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS

BASIC KNOWLEDGE:

• A level of knowledge generally obtained through completion of high school or General Equivalency Diploma.
• Ability to handle stressful situations and multiple demands in an effective manner and demonstrate organizational and problem-solving skills.
• Excellent communication and customer service skills.
• Able to multi-task in order to perform a variety of complex clerical duties.
• Organizational skills to maintain departmental files, records, and statistical data. Familiarity with personal computer and mainframe-based system applications. Proficient typing and computer keyboard skills.
• Interpersonal skills to effectively interact with a variety of hospital personnel.
• Organizational and analytical ability to arrange schedule considering multiple criteria and priorities.

EXPERIENCE

• 2-3 years job-related experience preferred, to be familiar with most, if not all, departmental operations, as well as the regulations associated with specialized functions.

WORK ENVIRONMENT ANDPHYSICAL REQUIREMENTS

Fast-paced office environment with urgent conditions associated with addressing nursing department staffing schedule changes. Must be able to perform frequent fine motor skills.

INDEPENDENT ACTION

Follows established policies and procedures under general supervision. Refers specific complex problems to the supervisor when clarification of departmental policies and procedures is required.

SUPERVISORY RESPONSIBILITY

None.

Pay Range

$22.04-$36.37

EEO Statement

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location

Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903

Work Type

0900-2130; some weekend/holiday requirements

Work Shift

Day

Daily Hours

12 hours

Driving Required

No