Staffing & Scheduling Specialist — Healthcare Ops

EMED Group; Bristol (VA); Sur place; USD 35 000 - 45 000; Plein temps

Avantages offerts par ce poste

Life Assurance – providing colleagues'

Company sick pay covering full salary

24/7 online/telephone GP Consultation

2nd opinion medical support

Hospital cash plan benefits

Cash-plan benefits, including dental,

Access to mental health consultations

Access to physiotherapy consultations

Access to legal advice on domestic, eg

Financial guidance re retirement and税

Long Service Recognition Scheme

Values-based Internal Recognition

Refer a Friend recruitment incentive

The EMED foundation

Pension Scheme

Blue Light Card

Uniform provided

EAP (Employee Assistance Programme)

Flu vaccination

Résumé du poste

Bristol Ambulance, part of EMED Group, is seeking a Scheduling Administrator to support workforce planning and staffing across Bristol. The role focuses on ensuring the right people with the right skills are available to meet patient demand and KPIs.

You will work with operational managers, payroll, HR and control teams to maintain workforce systems, coordinate shifts, monitor performance and continuously improve scheduling processes.

Qualifications

• Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong analytical skills with experience producing reports and interpreting workforce data.
• Excellent communication and stakeholder management skills.
• Experience using workforce management, scheduling or rostering systems.

Responsabilités

• Coordinate workforce planning to ensure appropriate staffing levels are maintained to meet operational demand and service KPIs.
• Maintain accurate workforce management records, including annual leave, sickness, training, rota changes, parental leave and staff abstractions.
• Manage staff leave requests, relief shifts and rota changes in line with organisational policies and operational requirements.
• Produce workforce reports and analyse key performance indicators, including overtime, staffing abstractions and resource utilisation.
• Liaise with managers, HR, payroll providers and operational teams to resolve staffing and payroll queries efficiently.
• Support the maintenance and continuous improvement of workforce management and scheduling systems, identifying and resolving system issues where required.
• Provide professional advice and support to staff regarding workforce planning, rostering and resourcing queries.
• Ensure compliance with relevant legislation, including Data Protection, Freedom of Information and Working Time Regulations.
• Contribute to policy and process reviews, recommending improvements to enhance efficiency and service delivery.
• Support the Resourcing Team by providing cover for colleagues and deputising for the Resourcing Team Leader when required.

Connaissances

Organisational skills

Analytical skills

Communication

WFM systems

Attention to detail

Cross-department collaboration

Employment legislation knowledge

Description du poste

Bristol Ambulance, part of EMED Group, is seeking a Scheduling Administrator to support workforce planning and staffing across Bristol. The role focuses on ensuring the right people with the right skills are available to meet patient demand and KPIs.

You will work with operational managers, payroll, HR and control teams to maintain workforce systems, coordinate shifts, monitor performance and continuously improve scheduling processes.