Staffing Representative - Waterloo Medical Center - Part Time

MercyOne Medical Group; Waterloo (IA); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Health, dental, vision plans

Paid time off

Retirement planning

Job summary

MercyOne Northeast Iowa is seeking a Staffing Coordinator to ensure departments are well-staffed and operations run efficiently. You will coordinate daily staffing for assigned departments on a shift-by-shift basis, review clocking data for Time and Attendance, and respond to customer needs with a systems-thinking approach.

The role is part-time with rotating shifts (4:30 AM–1:00 PM and 12:30 PM–9:00 PM) and requires strong Excel/Word skills, attention to detail, and excellent communication with

Qualifications

• Computer Proficiency: Experience with Excel and Word.
• Attention to Detail: Ability to multitask while maintaining a high level of accuracy.
• Communication Skills: Comfortable managing multiple phone calls and emails from diverse clients.
• Customer Service Excellence: A commitment to ensuring customer satisfaction in every interaction.

Responsibilities

• Coordinate daily staffing for assigned departments on a shift-by-shift basis.
• Review clocking data to maintain accurate API records for Time and Attendance.
• Respond to customer needs with a systems-thinking approach.

Skills

Attention to Detail

Multitasking

Communication Skills

Customer Service

Tools

Excel

Word

Job description

Position Purpose:

Are you a detail-oriented professional looking for a role where you can make a meaningful impact every day? As a Staffing Coordinator, you'll play a vital role in ensuring our departments are well-staffed and operating efficiently. You will coordinate daily staffing for assigned departments on a shift-by-shift basis, review clocking data to maintain accurate API records for Time and Attendance, and respond to customer needs with a systems-thinking approach. Partnering with Schedulers, Leadership, and House Supervisors, you'll help match staffing coverage with the right skills and availability.

Employment Type

Part time

Shift

Rotating Shift

Description

Position Purpose:

Are you a detail-oriented professional looking for a role where you can make a meaningful impact every day? As a Staffing Coordinator, you'll play a vital role in ensuring our departments are well-staffed and operating efficiently. You will coordinate daily staffing for assigned departments on a shift-by-shift basis, review clocking data to maintain accurate API records for Time and Attendance, and respond to customer needs with a systems-thinking approach. Partnering with Schedulers, Leadership, and House Supervisors, you'll help match staffing coverage with the right skills and availability.

Hours

The position is varied shifts, and the individual will cover both our 4:30AM -1PM shift and the 12:30PM-9:00PM shift rotating with our other staff.

What We’re Looking For

We’re seeking a candidate who thrives in a fast-paced environment and takes pride in delivering exceptional service.

• Computer Proficiency: Experience with Excel and Word.
• Attention to Detail: Ability to multitask while maintaining a high level of accuracy.
• Communication Skills: Comfortable managing multiple phone calls and emails from diverse clients.
• Customer Service Excellence: A commitment to ensuring customer satisfaction in every interaction.

What You Can Expect

• Hours: 24 hours/week
• Varied shifts
• Will cover both our 0430-1300 shift and the 1230-2100 shift rotating with our other staff

Position Highlights And Benefits

At MercyOne, we value your physical and mental well-being. That’s why we offer:

• Comprehensive health, dental, and vision plans tailored to your needs.
• Generous paid time off to recharge and spend time with loved ones.
• Short- and long-term leave options for life's unexpected moments.
• Robust retirement planning and life insurance coverage for peace of mind.
• Wellness programs to support your journey to better health.

Why Join MercyOne Northeast Iowa?

As one of the largest employers in the region, MercyOne Northeast Iowa is dedicated to providing expert, personalized care to the communities we serve. With three medical centers totaling 491 licensed beds and over 2,500 colleagues, we are a trusted healthcare provider and a community-focused organization.

Our Facilities Include

• MercyOne Waterloo Medical Center: Area Level III Trauma center … …… ……… etc…
• MercyOne Cedar Falls Medical Center: Community Level IV Trauma Designation.
• MercyOne Oelwein Medical Center: Community Level IV Trauma Designation.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.