Staffing Development Risk Manager

Topaz Fiscal Services; Jacksonville (FL); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Citadel seeks a Staff Developer and Risk Manager Combination (RN) to lead risk management, quality assurance, and mitigation programs in Florida facilities. You will develop policies, educate teams, and collaborate with leadership to ensure compliance with state and federal requirements.

The role includes implementing incident reporting systems, analyzing trends, and guiding corrective actions. On-site support will be provided during surveys, with remote options as determined by leadership.

Qualifications

• Bachelor's degree or higher required.
• Licensed Registered Nurse in Florida required.
• Must have training or be enrolled in Risk Management curriculum for Florida skilled nursing facilities.
• Knowledge of office equipment, accounting, and regulatory guidelines for long-term care.

Responsibilities

• Develop, implement, and assess Risk Management, Quality Assurance, and Performance Improvement policies and tools.
• Educate facility teams on Risk Management concepts through ongoing programs.
• Analyze QA and PI trends and prioritize responses to anomalies.
• Create and maintain reporting, tracking, and trending for incidents and reportable events.
• Identify root causes and provide preventative strategies for risk events.
• Support surveys by providing on-site or remote assistance to leadership as needed.
• Interpret deficiencies and guide responses to risk, abuse, and quality issues.
• Monitor grievance trends and patient satisfaction data to inform actions.
• Collaborate with leadership and Legal Counsel during investigations and remedial efforts.
• Develop solutions at facility, region, and company levels to improve risk responses.

Skills

Analytical skills

Communication skills

MS Office

Accounting knowledge

Risk management knowledge

Education

Bachelor's degree or higher

Licensed RN in Florida

Risk Management training

Tools

Outlook

Word

Excel

Visio

SharePoint

Job description

Staff Developer and Risk Manager Combination ( RN)

The position is responsible for the development, implementation, and facilitation of Florida’s Risk Management and Risk Mitigation program. Overseeing the new hire orientation and ongoing education. Position collaborates with other regional team members and facility leadership to develop policies and procedures and ensure adherence with all risk management and risk mitigation federal and state requirements.

RESPONSIBILITIES:

• Assume accountability for development, implementation, and assessment of Risk Management, Quality Assurance and Performance Improvement & Abuse Prevention policies and procedures and tools.
• Develop the Risk Management skills of the facility team(s) through ongoing education programs.
• Analyze quality assurance/performance improvement trends and prioritize responses to unusual or negative data.
• Assume accountability for development and implementation of a reporting, tracking, and trending system for all incidents, “adverse incidents”, and “reportable events”.
• Analyze root and contributing causes of events and trends, determine solutions, and provide preventative strategies.
• Provide onsite (or remote as determined by the CNO and VP of Clinical Operations) support to facility leadership during third party surveys including state, local regulatory and abuse agencies, and governmental agencies.
• Analyze deficiencies and provide guidance in responding to risk management, abuse, substandard quality of care, immediate jeopardy, harm, widespread and/or systemic deficiencies.
• Analyze concern and grievance trends and patient/resident and Resident Representative satisfaction survey results.
• Develop facility specific, region, and company level solutions to improve responses.
• Analyze and trend potential and actual liability issues through medical record review of high-risk situations.
• Respond with corrective action plans when weaknesses in documentation and clinical systems are identified.
• Analyze risks involved in potential and actual injury to patients and visitors with Legal Counsel.
• Oversee collection of data and information necessary to defend a resulting claim.
• Assume responsibility of the development of Citadel’s Ethics policies and procedures for skilled nursing facilities.
• Support facilities through comprehending and implementing policies and procedures and providing support on ethical considerations.
• Produce reports for analysis purposes as required by Legal Counsel.
• Coordinate and collaborate with facility leadership, VP of Clinical Operations, Corporate Compliance Officer, Chief Nurse Officer, Chief Administrative Officer, and the Chief Human Resources Officer during investigations and remedial efforts.
• Perform other related duties as assigned by his/her supervisor.
• Other Job Duties as assigned.

REQUIREMENTS

• Bachelor’s degree or greater
• Licensed Registered Professional Nurse in the state of Florida.
• Must have training in Risk Management or currently enrolled in a Risk Management Training Curriculum that provides education on Florida state regulations for skilled nursing facilities.
• Must have knowledge of office and accounting machines as well as laws, regulations and guidelines pertaining to long term care and center operation.
• Analytic and problem-solving skills
• Strong written and oral communication skills
• Various application skills including, Microsoft Outlook, Word, Excel, Visio, and SharePoint.
• Must have knowledge of business transactions, accounting, and credit functions

For more Information regarding the HB531 Florida Agency for Health Care Administration, please visit: https://info.flclearinghouse.com