Staffing Coordinator (Full Time/Days)

Coast Plaza Hospital; Norwalk (CA); On-site; USD 55,000 - 85,000; Full time

Job summary

Pipeline Health is seeking a Staffing Coordinator to manage nursing contract labor files, onboarding, documentation, scheduling, and contractor records across facilities. This role emphasizes accurate data handling, HIPAA compliance, and clear patient communications using AIDET principles.

The coordinator collaborates with centralized staffing, ensures timely documentation, and coordinates with agencies to fill shifts while maintaining professional relationships with staff and facility leaders.

Qualifications

• Experience securing agency contract files and onboarding contract staff.
• Strong organizational and interpersonal communication skills.
• Proficient with Microsoft Excel and Word.
• Ability to work independently and with a team.

Responsibilities

• Onboard nursing contract staff including Registry, Travelers, and VEMA.
• Ensure all required documents are received and uploaded.
• Set up contract staff in the timekeeping system.
• Staff RN contract labor and schedule Paragon training and Pyxis access.
• Coordinate with agencies to fill shifts and inform coordinators.

Skills

Onboarding

Communication

HIPAA knowledge

Organizational skills

AIDET usage

Tools

Microsoft Excel

Microsoft Word

Job description

Description

Job Summary: The Staffing Coordinator is responsible for maintaining the nursing contract labor files for assigned facility. This position is accountable for all activities relating to the onboarding and collection of required documentation, training, scheduling, and the contractor file. Collaborates and cooperates with the centralized staffing coordinator on all activities as applicable. Actively and consistently contributes to department operations and communications, behaves in a manner consistent with the mission, vision, and values of Pipeline Health, upholding standards of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank you) patient communication.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Essential Functions:

• Responsible for the onboarding of all nursing contract staff labor to include Registry, Travelers, and VEMA
• Ensure all required documents are received and uploaded into the share drive for other facilities to view/print documents.
• Set up contract staff in timekeeping system.
• Responsible for staffing for RN contract labor.
• Schedule Paragon training and Pyxis acces.
• Manage facility requests for filling shifts by sending out daily/weekly blasts to agencies.
• Communicate with Staffing Coordinators/Directors when shifts are filled.
• Initial contact with agencies wishing to do business with Pipeline Health
• Works with facility assigned Staffing Coordinators and CNOs to ensure consistent processes are being followed.
• Uses clear, concise, professional communication with coworkers, patients, all customers internal and external.
• Uses AIDET in interactions with patients and family members.
• Acts with a sense of urgency when performing tasks.
• Basic unit/department maintenance such as keeping files, drawers, cabinets free from unnecessary clutter.
• Reports on any equipment and or environmental issues for repair.
• Abides by HIPAA (Health Insurance Portability and Accountability Act) regulations.
• Coordinate admin needs with the Executive assist
• May assist answering phones and greet visitors
• Assist with invoice reconciliation
• Speaks up to stop the line and escalates potential safety events if necessary.
• Completes and attends monthly training assigned.
• Other duties as assigned.

Behavioral Standards:

• Wears nametag properly; follows dress code policy; answers phone correctly and promptly; is prepared for meetings; meets deadlines; does not participate in gossip; acts ethically and treats others with respect; respects customer’s and co-worker’s time; establishes and maintains effective relationships with customers and co-workers.

Communication/Knowledge:

• Wears nametag properly; follows dress code policy; answers phone correctly and promptly; is prepared for meetings; meets deadlines; does not participate in gossip; acts ethically and treats others with respect; respects customer’s and co-worker’s time; establishes and maintains effective relationships with customers and co-workers.
• Attends staff meetings; follows HIPAA guidelines; follows patient rights policy; complies with the compliance program; demonstrates knowledge of role in a disaster; demonstrates knowledge of fire and fire drill procedures; working knowledge of hospital emergency codes.

Experience:

• Experience working in a clinical setting with responsibilities of securing agency contract files, preferred.
• Critical thinking, service excellence and good interpersonal communication skills, ability to read/comprehend written instructions, strong organizational skills, ability to follow verbal instructions, and PC (computer) skills.
• Proficient with Microsoft: Excel and Word.
• A capacity to learn, synthesize, make critical judgments, work independently, place patients and families first, and collaborate with the team members who are recognized leaders within health care.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.