Staffing Coordinator

Human Touch Health Care Agency; Silver Spring (MD); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Paid Vacation & Holidays

Aflac Options

Supportive Leadership Team

Professional Growth & Advancement

Job summary

Human Touch Home Health in Beltsville, MD seeks a Staffing Coordinator for a full-time in-office role. You will manage daily patient and caregiver schedules, coordinate staffing based on availability and qualifications, and ensure timely communication with patients and staff.

The position emphasizes strong organization, problem-solving, and proactive scheduling to keep care moving smoothly. In-office in Beltsville, MD with full benefits and growth opportunities.

Qualifications

• Requires a High School Diploma or GED.
• Previous staffing/scheduling or healthcare experience preferred.
• Strong communication, organization, and problem-solving skills required.

Responsibilities

• Coordinate and maintain daily patient and caregiver schedules.
• Match caregivers and clinical staff with patients based on availability and needs.
• Communicate schedules and changes clearly to employees and patients.
• Respond quickly to call-outs, cancellations, and changes in patient needs.
• Identify coverage gaps and fill open assignments proactively.
• Maintain accurate scheduling information in company systems.
• Verify credentials and compliance requirements for staff.

Skills

Communication

Organization

Scheduling

Problem-solving

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Keep the Schedule Moving. Support the Team. Make an Impact Every Day.

Human Touch Home Health is seeking an organized, dependable, and people-focused Staffing Coordinator to join our Beltsville, Maryland office. This is a full-time, in-office position for someone who can think quickly, communicate confidently, and keep multiple moving pieces organized without losing sight of the people behind the schedule.

Home health doesn't run without great staffing and great staffing doesn't happen by accident.

If you're the person who can solve a scheduling problem, communicate with caregivers, handle a last-minute change, and still keep your day moving, we want to talk to you.

Why Join Human Touch?

• Competitive Salary Based on Experience
• Full-Time, In-Office Position
• Monday-Friday Schedule
• Medical, Dental & Vision Insurance
• Paid Vacation, Sick Leave & Holidays
• Aflac Options
• Supportive Leadership Team
• Professional Growth and Advancement Opportunities
• Established Home Health Organization Serving Communities for Over 27 Years

You're Not Just Filling a Schedule

A staffing coordinator does much more than put names into open shifts.

You're connecting the right caregiver with the right patient.

You're helping make sure patients don't go without care.

You're communicating with employees when schedules change.

You're solving problems before they become bigger problems.

And yes, sometimes you're figuring out Plan B before anyone realizes Plan A changed.

As our Staffing Coordinator, you'll play a critical role in keeping daily operations running smoothly while supporting our patients, caregivers, clinicians, and office team.

What You'll Do

• Coordinate and maintain daily patient and caregiver schedules
• Match caregivers and clinical staff with patients based on availability, location, qualifications, and patient needs
• Communicate schedules and schedule changes clearly with employees and patients
• Respond quickly to call-outs, cancellations, and changes in patient needs
• Identify coverage needs and work proactively to fill open assignments
• Maintain accurate scheduling information within company systems
• Track employee availability and communicate staffing needs to management
• Work closely with recruiting and onboarding to identify current and upcoming staffing needs
• Verify that assigned employees meet required credential and compliance requirements
• Communicate professionally with patients, families, caregivers, nurses, and other team members
• Assist with maintaining employee and patient records
• Support the office with additional administrative responsibilities as needed

Who We're Looking For

This position requires someone who can communicate, organize, prioritize, and problem-solve.

You should be comfortable when the phone is ringing, an employee has a question, a patient needs coverage, and someone just called out for tomorrow.

Instead Of Freezing, You're Already Thinking

"Okay, what are my options?"

We're looking for someone who takes ownership, follows through, and understands that behind every open visit is a patient depending on us.

What You'll Need

• High School Diploma or GED Required
• Previous Staffing, Scheduling, Administrative, or Healthcare Experience Preferred
• Home Health Staffing or Scheduling Experience Strongly Preferred
• Strong Computer Skills and Ability to Learn Scheduling Software
• Proficiency in Microsoft Office, including Outlook, Word, and Excel
• Excellent Written and Verbal Communication Skills
• Strong Organizational and Time-Management Skills
• Ability to Manage Multiple Priorities in a Fast-Paced Environment
• Strong Problem-Solving and Follow-Through Skills
• Ability to Handle Confidential Patient and Employee Information Professionally
• Dependable Attendance and Ability to Work Full-Time In Office in Beltsville, MD

Why Human Touch Home Health?

For more than 27 years, Human Touch Home Health has provided skilled and non-skilled home health services throughout Maryland, Washington, DC, Virginia, and Pennsylvania.

Our field staff may provide the hands-on care, but our office team keeps everything connected.

As a Staffing Coordinator, your work directly affects whether patients receive the care they need and whether our caregivers have the communication and support they need to succeed.

At Human Touch, you're not simply managing a schedule.

You're helping make care happen.

Human Touch Home Health is an Equal Opportunity Employer committed to providing equal employment opportunities to all qualified applicants.