Staffing Coordinator

Department of Behavioral Health and Developmental Services; Petersburg (VA); On-site; USD 43,000 - 58,000; Full time

Benefits offered by this job

Health plans

Life insurance

Retirement plans

13 paid holidays

Job summary

Central State Hospital in Petersburg, Virginia, seeks a Staffing Coordinator to manage scheduling, assist in daily operations, and support essential personnel during emergencies. The role requires strong customer service, proficient use of Microsoft Office, and experience with automated schedulers.

The successful candidate will handle confidential information, work independently, and collaborate with a multidisciplinary team in a hospital setting.

Qualifications

• Must be computer literate with Microsoft Office including email experience.
• Experience in a fast-paced office environment serving customers at all levels.
• Prior experience with an automated scheduler program.

Responsibilities

• Support scheduling operations and coordinate calendars.
• Exercise professional judgment and independent decision-making.
• Communicate effectively verbally and in writing with staff and the public.

Skills

Customer service principles

Scheduling processes

Microsoft Office Suite

Reading and writing

Collaborative leadership

Independent judgment

Automated scheduling (Kronos)

Excel

Trauma-informed care

Tools

Kronos

Microsoft Office

Job description

Title: Staffing Coordinator

State Role Title: 19013

Hiring Range: $43,150 - $57,946

Pay Band: 3

Agency: Dept Behavioral Health/Develop

Location: Central State Hospital

Agency Website: https://dbhds.virginia.gov/facilities/csh/

Recruitment Type: General Public - G

Job Duties

Central State Hospital (CSH) is a 277 bed Joint Commission accredited psychiatric inpatient facility located in Petersburg, Virginia. CSH has proudly been serving citizens of the Commonwealth since 1870, when we opened our doors as the first psychiatric hospital in the country dedicated to the treatment of African Americans. A new and modern CSH is currently under construction on the same property, with a scheduled completion date of 2027.

CSH maintains the only maximum-security treatment facility in the state (111 beds). We also have 166 beds available for individuals in the community who need inpatient care, as well as individuals in the criminal justice system. We believe that treatment should be holistic and focused on the person’s individual needs, recognizing that recovery is not linear or the same for every person. Treatment modalities may include medication, evidence-based group and individual therapy, peer support, psychosocial rehabilitation, vocational training, preparation for court, and treatment for substance use.

The Successful Candidate Will Have

• Ability to act in the capacity of essential personnel during emergency/crisis situations.
• Has comprehensive knowledge of principles of customer service.
• Experience and knowledge of scheduling processes and principles; documentation; applicable regulations and policies; and scheduling systems.
• Skills include problem identification; proficiency in personal computers and Microsoft Office Suite; professionalism; judgement and decision making; and time management.
• Ability to read, write, and follow oral and written instructions.
• Ability to demonstrate collaborative leadership skills and oral and written communication skills.
• Knowledge of and working skills in operating an automated scheduling program.
• Must be able to work independently, exercise independent judgement, and orient/train others.
• Experience working with the public as well as handling confidential and sensitive matters.

Minimum Qualifications

• Must be computer literate (Microsoft Office including email experience).
• Experience in a fast-paced office environment requiring provision of services to customers at all levels of an organization.
• Prior experience with an automated scheduler program.

Additional Considerations

• Experience in the Kronos automated scheduler program.
• Considerable experience with Microsoft Office, including Excel.
• Knowledge of recovery principles and trauma informed care

Background Investigation

All applicants are subject to an extensive background investigation and a pre-employment drug screening. This investigation may include fingerprint checks (State Police, FBI), local agency checks, Department of Social Services/Child Protective Services checks, employment verification, and verification of education relevant to the position.

Under Virginia Code

• 37.2-314 and 37.2-408.1, the Department of Behavioral Health & Developmental Services (DBHDS) cannot employ or utilize as volunteers, individuals convicted of specific ("barrier") crimes or those with pending "barrier" charges.

Reasonable Accommodations

Reasonable accommodations are available to individuals with disabilities during the application and/or interview process in accordance with the Americans with Disabilities Act. If you require assistance or accommodation, please notify Human Resources at [phone] during business hours (8:00 a.m. to 5:00 p.m.).

Equal Opportunity

The Commonwealth of Virginia is committed to conducting all aspects of human resource management without regard to race (or traits historically associated with race, including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), sex, color, national origin, religion, sexual orientation, gender identity or expression, age, veteran status, political affiliation, disability, genetic information, and pregnancy, childbirth, or related medical conditions.* There shall be no retaliation against anyone making allegations of violations of this policy.

Veteran Preference

DBHDS is a Virginia Values Veterans (V3) certified employer and provides hiring preference to qualified veterans and service members. We highly encourage veterans, active members of the Virginia National Guard, and U.S. Military Reserve members to apply and respond accordingly on the state application.

Benefits

DBHDS offers a comprehensive benefits package, including your choice of health plans, paid life insurance, retirement plans, 13 paid holidays, annual leave, family personal leave, sick leave, employee discount programs, and more!

Contact Information

Name: Human Resources

Phone: [phone]

Email: [e-mail]

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.