Staffing Coordinator

RCA - Recovery Centers of America Management Company; Danvers (MA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Professional growth opportunities

Collaborative work environment

Job summary

Recovery Centers of America (RCA) is seeking a Staffing Coordinator to ensure safe, efficient staffing across the facility in Massachusetts. You will collaborate with nursing leadership, HR, and executives to develop and manage schedules, monitor overtime, and adjust staffing to align with census and budget guidelines.

You will create and maintain shift schedules in ShiftHound, communicate daily staffing updates, and build professional relationships with staff to balance operational needs with

Qualifications

• Six months+ experience in health or human services field.
• Experience with computerized scheduling systems (ShiftHound or similar).
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Excellent organizational skills with the ability to prioritize in a fast-paced environment.
• Strong analytical and problem-solving skills for workforce data interpretation.
• Excellent written and verbal communication across departments and leadership.

Responsibilities

• Create and maintain schedules for all non-exempt employees in ShiftHound, ensuring timely and accurate entry.
• Collaborate with department directors and nursing leadership to ensure daily staffing levels align with census and staffing grid.
• Monitor overtime, PTO requests, and call-outs to keep staffing within budget guidelines.
• Analyze daily time-tracking reports and translate staffing data for the CEO and senior leadership.
• Adjust staffing plans as census changes and assist with cancellations with CEO approval.
• Oversee call-off and cancellation processes and ensure after-hours reporting.

Skills

Scheduling coordination

ShiftHound

Microsoft Office

Organizational skills

Analytical skills

Communication skills

Supervisory experience

Tools

ShiftHound

Job description

Schedule: Monday through Friday, 40hrs/week

Pay: $26.63/hr

As a Staffing Coordinator at Recovery Centers of America (RCA),you’llplay a critical role in ensuring safe, efficient, and fiscally responsible staffing across the facility. In this role, you will collaborate closely with nursing leadership, department managers, Human Resources, and executive leadership to develop and manage staff schedules,monitorovertime, and adjust staffing levels in alignment with patient census and budget guidelines. Your ability to balance operational needs with employee engagement will directly support quality patient care and organizational performance.

What You’ll Do

As a Staffing Coordinator at RCA , you will:

• Create andmaintainschedules for all non-exempt employees inShiftHound, ensuringtimelyandaccurateentry, including new hires following orientation.
• Collaborate with department directors, nursing leadership, and supervisors to ensureappropriate dailystaffing levels based on patient census and the approved staffing grid.
• Monitor and manage overtime, incremental time, PTO requests, andcall-outsto ensure staffingremainswithin budget guidelines.
• Complete and analyze daily EPOB reports and time tracking tools, translating staffing data into clear verbal and written reports for the CEO and senior leadership.
• Adjust staffing plans in response to census changes andassistwith cancellations whenappropriate, ensuring any variances are approved by the CEO and reflected in daily reporting.
• Oversee call-off and cancellation processesin accordance withcompany policy and hold supervisors accountable for after-hoursdocumentation and reporting.
• Develop professional, collaborative relationships with line staff to understand scheduling needs whilemaintainingfairness, consistency, and operational effectiveness.
• Communicate daily staffing updates and expectations to overnight supervisors to ensure continuity of planning and execution.

What We’re Looking For

• At least six months of experience in a health or human services-related fieldrequired;priorsupervisory experience in a healthcare or behavioral health setting preferred.
• Experience with computerized scheduling systems (ShiftHoundor similar platforms preferred).
• Strongproficiencyin Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Exceptional organizational skills with the ability to prioritize competing demands in a fast-paced environment.
• Strong analytical and problem-solving skills, with the ability to interpret staffing metrics and workforce data.
• Excellent written and verbal communication skills, with the ability to collaborate effectively across departments and leadership levels.
• Demonstrated ability to influence and work effectively with individuals without direct authority.

Why Choose RCA?

We understand that providing excellent patient care starts with taking care of our team.

That’s why we offer:

• Competitive compensation and comprehensive benefits packages, including medical, dental, vision, and 401(k).
• Opportunities for professional growth and advancement.
• A collaborative work environment where your contributions directlyimpactpatient care and operational success.

About Recovery Centers of America

Drug addiction treatment works, and substance abuse recovery is possible. The tens of thousands of happy, healthy individuals who began their journeys at Recovery Centers of America are living proof.

In 2013, Recovery Centers of America (RCA) announced a goal: Save one million lives from the disease of addiction. With facilities nationwide offering evidence-based inpatient, outpatient, and medication-assisted treatment 24 hours a day,365 daysa year, we are working every day to fulfill that promise.

Please note: A former patient may not be hired at the same location where they were treated until a minimum of one year has elapsed since the completion of their treatment at that location. Former patients may beconsidered foret employment at locations within RCA other than where they were treated within a year after treatment.

EEOC

Recovery Centers of America (RCA)providesequal opportunity in employment and in the provision of services. We are committed to ensuring equal employment opportunity without discrimination or harassment on the basis of race (including hair type, texture, or style), color, religion or religious creed, sex (including pregnancy, childbirth, breastfeeding, sex assigned at birth, gender identity or expression, affectional or sexual orientation, and differences in sex development), age (40 and over), ancestry, national origin (including Limited English Proficiency), disability, genetic information, veteran status, marital status, citizenship, or any other characteristic protected by applicable federal, state, or local law.

State Specific Responsibilities

Follows organizational cybersecurity policies, including acceptable use, password management, and multi-factor authentication requirements. Immediately reports suspected security incidents, unauthorized access, or data breachesin accordance withcompany policy and regulatory requirements. Maintains strict confidentiality of PHI and adheres to the principle of least privilege, accessing only the minimum necessary datarequiredto perform job functions.

Work Days

Monday-Friday

Work Shift

1st

Shift Hours

830-5p

Pay Range

The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay.
The actual pay rate will depend on the person's qualifications and experience.

$26.63 - $26.63

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.