Staffing & ATS Specialist — SuccessFactors

Strada; Tallahassee (FL); On-site; USD 33,000 - 61,000; Full time

Benefits offered by this job

Health coverage options

Retirement plan

Paid time off

Education and training

Job summary

Strada is a people, payroll, and technology leader simplifying international workforce management for state agencies in Florida. The Staffing Case Specialist supports Florida agencies through the People First program, handling requisitions in SuccessFactors and guiding hiring managers and candidates through the recruitment lifecycle.

The role blends transactional system work with live phone support, requiring accuracy, customer focus, and strong communication in a fast-paced environment across

Qualifications

• High School Diploma or equivalent required.
• Strong written and verbal communication skills.
• Experience using Microsoft Office tools, including Word and Excel.
• Ability to learn and navigate multiple systems efficiently.
• Strong organizational skills and attention to detail.

Responsibilities

• Recruitment Administration: manage assigned job requisitions from creation through posting and maintenance.
• System & Requisition Support: assist users with navigation and inquiries; provide guidance on workflows.
• Customer & Phone Support: respond to inbound calls and email inquiries; deliver professional service.
• Collaboration & Continuous Improvement: work with internal teams; participate in process improvements.

Skills

Customer service mindset

Communication skills

Attention to detail

Time management

MS Office

Education

High School Diploma or equivalent

Tools

SAP SuccessFactors

ATS

CRM systems

Job description

Strada is a people, payroll, and technology leader simplifying international workforce management for state agencies in Florida. The Staffing Case Specialist supports Florida agencies through the People First program, handling requisitions in SuccessFactors and guiding hiring managers and candidates through the recruitment lifecycle.

The role blends transactional system work with live phone support, requiring accuracy, customer focus, and strong communication in a fast-paced environment across