Staffing Assistant - Clinical Resources

Tampa General Hospital; Tampa (FL); On-site; USD 42,000 - 52,000; Full time

Job summary

Tampa General Hospital in Tampa, FL is seeking a Staffing Assistant - Clinical Resources to provide operational and administrative support. The role coordinates staffing coverage across nursing units, collaborates with unit Charge Nurses, and assigns pool, Specialty Staffing Team, and unit-based staff to areas needing coverage.

The Staffing Assistant manages sensitive workforce information and maintains confidentiality.

Qualifications

• High School Diploma or GED required.
• Minimum of two years clerical or administrative support experience.
• Computer literacy and ability to use scheduling and staffing systems.
• Ability to handle confidential information with discretion.

Responsibilities

• Identify the staffing needs of various nursing units.
• Enter, look up, and adjust team member schedules using staffing systems.
• Coordinate with the SRC for repairs and environmental requests and track completion through audit logs.
• Provide customer service including guest relations and telephone etiquette.
• Receive, triage, and relay messages to Charge Nurses, Clinical Administrators, liaisons, and nurse managers.
• Use staffing matrices to assess unit needs based on reported patient volume.
• Review available resources to determine appropriate assignment of staff across nursing units.

Skills

Clerical experience

Customer service

Discretion

Education

High School Diploma or GED

Tools

Scheduling systems

Job description

Job Description - Staffing Assistant - Clinical Resources (260003FV)

Job Description

Staffing Assistant - Clinical Resources - ( 260003FV )

Description

The Staffing Assistant provides operational and administrative support to Clinical Resources and is responsible for coordinating staffing coverage across nursing units. The Staffing Assistant collaborates with unit Charge Nurses to assess staffing needs and assigns pool, Specialty Staffing Team, and unit based team members to areas requiring coverage. This role manages sensitive staffing and workforce information and maintains confidentiality at all times. All duties are performed in alignment with the mission, vision, and values of Tampa General Hospital.

Essential Functions

• Identify the staffing needs of various nursing units.
• Use computerized staffing systems to look up, enter, and adjust team member schedules to meet staffing requirements.
• Contact the Service Response Center (SRC) for repairs and environmental requests and track completion through audit logs.
• Perform customer service activities including guest relations, telephone etiquette, and greeting of customers.
• Receive, triage, and relay messages to Charge Nurses, Clinical Administrators, liaisons, and nurse managers, ensuring timely follow‑up.
• Maintain awareness of new and pertinent information through meetings, communication boards, memos, and log books.
• Use staffing matrices to assess unit needs based on reported patient volume.
• Review available resources to determine appropriate assignment of team members across nursing units.

Qualifications

High School Diploma or GED

Experience Qualifications

• A minimum of two years of clerical or administrative support experience is required.
• Computer literacy, including the ability to use scheduling and staffing systems, is required.
• Ability to handle confidential and sensitive information with discretion and professionalism is required.

Primary Location

Tampa

Work Locations

TGH Main Campus 1 Tampa General Circle Tampa 33601

Eligible for Remote Work : On Site