Staffing Analyst

DS Bus Lines; New York (NY); On-site; USD 65,000 - 85,000; Full time

Job summary

Leesel Transportation Corp. is seeking a Staffing Analyst to help manage daily staffing needs across multiple routes and shifts in the New York area.

The role requires strong analytical skills, sound judgment, and the ability to prioritize competing demands. You will partner with Operations, Recruiting, and Leadership to ensure adequate staffing, regulatory compliance, and continuity of service, while handling sensitive information with discretion.

Qualifications

• Two years of experience in dispatch, staffing, or operations environment.
• Ability to communicate clearly and calmly under pressure.
• Experience with scheduling systems and HR-related data.
• Strong organizational skills and attention to detail.
• Bilingual English/Spanish preferred.

Responsibilities

• Analyze daily, weekly, and seasonal staffing needs to ensure coverage.
• Monitor staffing levels in real time and respond to call-outs and shortages.
• Coordinate staffing across routes, shifts, locations, and service needs.
• Maintain staffing records and data in HR and scheduling systems.
• Track trends in absenteeism, overtime, and turnover; report insights to leadership.
• Collaborate with recruiting and onboarding to align pipelines with demand.
• Communicate changes and expectations clearly to employees and supervisors.
• Ensure compliance with company policies and labor requirements.

Skills

Analytical skills

High-pressure prioritization

Communication

Multitasking

Team collaboration

Tools

Scheduling software

HRIS

Microsoft Excel

Outlook

Teams

Job description

Leesel Transportation Corp. The Staffing Analyst supports daily and long-paced, high-pressure environment. This role requires strong analytical skills, sound judgment, and the ability to manage multiple priorities simultaneously. The Staffing Analyst partners closely with Operations, Recruiting, and Leadership to ensure adequate staffing coverage, regulatory compliance, and continuity of service across all assigned locations.

Key Responsibilities

• Analyze daily, weekly, and seasonal staffing needs to ensure sufficient coverage across all operations.
• Monitor staffing levels in real time and respond promptly to call-outs, shortages, and last-minute operational changes.
• Coordinate staffing assignments across multiple routes, shifts, locations, and service needs while balancing operational priorities.
• Maintain accurate and up-to-date staffing records, rosters, and employee data within HR and scheduling systems.
• Track and analyze trends related to absenteeism, overtime, turnover, and coverage gaps; provide insights and recommendations to leadership.
• Collaborate with recruiting and onboarding teams to align hiring pipelines with operational demand.
• Communicate clearly and professionally with employees, supervisors, and management regarding assignments, changes, and expectations.
• Ensure compliance with company policies, labor requirements, and applicable regulatory standards.
• Support onboarding, credential tracking, and workforce readiness initiatives as needed.
• Handle sensitive employee information with discretion, confidentiality, and professionalism.
• Perform additional duties assigned to support staffing and operational needs.

Required Skills & Competencies

• Strong analytical and problem-solving skills with the ability to assess multiple variables quickly.
• Proven ability to perform effectively in high-pressure, time-sensitive environments.
• Exceptional organizational skills and attention to detail.
• Ability to prioritize and manage multiple staffing demands simultaneously without sacrificing accuracy.
• Strong verbal and written communication skills.
• Sound decision-making abilities and the capacity to remain calm under pressure.
• Proficiency with scheduling systems, HRIS platforms, and Microsoft Office tools (Excel, Outlook, Teams).
• Ability to work independently while collaborating effectively within a team environment.

Qualifications

• Minimum of two (2) years of experience in a dispatch, staffing, or operations-driven environment.
• Prior experience in a customer service-focused role, with the ability to communicate clearly, professionally, and calmly under pressure.
• Comfortable using technology and staffing/scheduling systems, including: Scheduling or dispatch software HR or workforce management systems Microsoft Outlook, Excel, and Teams (or similar tools).
• Reliable, well-organized, and capable of working independently with minimal supervision.
• Consistent attendance with flexibility to support operational needs, including early mornings, evenings, or weekends as required.
• Bilingual (English/Spanish) strongly preferred, with the ability to communicate effectively with a diverse workforce and customer base.

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Leesel Transportation is a Special and Regular Education Transportation provider in the New York City area. Headquartered in The Bronx, we serve the NYC Department of Education, as well as some other NYC pre‑K and private school programs. Our caring and passionate team makes a difference every day in our students’ lives because we truly love what we do.

Why Beacon Mobility

• We are a family of transportation companies across 25 states, providing Mobility Without Limits.
• Our focus to show that every ride matters by helping people live, learn, and achieve every day.
• Safe, reliable transportation for 100 Years
• Customized mobility solutions Serving students, patients, and 1,500+ communities
• Nearly 20,000 employees strong
• What we do best People First Safety Always School Bus & Special Education Paratransit Non-Emergency Medical Alternative Student Transportation
• Why it matters Transportation creates opportunity Mobility builds independence Every Ride Matters

Who we are

• Safe, reliable transportation for 100 Years
• Customized mobility solutions Serving students, patients, and 1,500+ communities
• Nearly 20,000 employees strong

What we do best

• People First
• Safety Always
• School Bus & Special Education Paratransit
• Non-Emergency Medical
• Alternative Student Transportation

Why it matters

• Transportation creates opportunity
• Mobility builds independence
• Every Ride Matters