Staff TPM: Hosted Infra & Cloud Ops (Remote)

Framework Ventures

Vienna (VA)

On-site

USD 137,017 - 205,525

Full time

14 days+

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Benefits offered by this job

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Job summary

Zscaler is seeking a Staff Technical Program Manager for Hosted Infrastructure Operations to drive technical programs bridging infrastructure engineering and customer onboarding, with remote work options in the Netherlands/EMEA.

You will manage the full project lifecycle, provide operational support for cloud and private environments, and deliver status and risk reporting to leadership. Strong stakeholder engagement and 8+ years TPM needed.

Qualifications

8+ years of technical program management experience in networking, cloud operations, infrastructure, or data center technologies.
Proven ability to collaborate effectively with VP‑level stakeholders and navigate executive‑level communications.
Experience working collaboratively across organizations with strong interpersonal skills to build and foster effective relationships.
Bachelor’s degree in Engineering, Computer Science, or Business.

Responsibilities

Manage the entire project lifecycle by developing project charters, planning activities, and tracking milestones to closure.
Provide operational and network support to private customer and vendor-hosted environments.
Deliver management-level visibility and reporting on project status, risks, and information to ensure transparency.
Develop and refine processes, program templates, and documentation to scale the organization.
Coordinate cross-functional communication between system engineers, sales, and product teams to deliver an excellent customer experience.