Staff, Technology Operations

Walmart Inc.; Bentonville (AR); Hybrid; USD 90,000 - 180,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

PTO & leave policies

Education assistance

Job summary

Walmart Inc. seeks a Staff, Technology Operations to lead multi-project programs and optimize technology solutions across the enterprise. The role involves defining goals, schedules, and coordination with business units and CRM teams.

The candidate will focus on Salesforce workflows, data quality, and integration with external applications, while supporting end users and maintaining SDLC discipline.

Qualifications

• Master’s degree or the equivalent in Computer Science, MIS, IT or related field plus 1 year PM/program operations experience.
• Bachelor’s degree or the equivalent in Computer Science, MIS, IT or related field plus 3 years PM/ops experience.
• Experience with Salesforce configuration and development is required.
• Ability to define goals, deliverables, schedules for multiple projects.

Responsibilities

• Define goals, deliverables and schedules for multiple projects in a program.
• Coordinate cross-functional and pillar-level reviews on progress and dependencies.
• Translate business requirements into projects and tasks aligned to tech strategy.
• Communicate data-driven results and recommendations to stakeholders.

Skills

Technical Project Management

Salesforce configuration & development

CRM workflow implementation

Data quality & loading

Solution architecture

User training on flows

Production support

User license management

Cross-functional collaboration

Vendor/engineering liaison

SDLC compliance

Education

Master’s degree in CS/MIS/IT or related

Bachelor’s degree in CS/MIS/IT or related

Tools

Salesforce

Job description

Notice

This notice is being provided as a result of the filing of an Application for Permanent Alien Labor Certification. Any person may provide documentary evidence bearing on the application to the Certifying Officer of the Department of Labor: U.S. Department of Labor, Employment and Training Administration, Office of Foreign Labor Certification, 200 Constitution Avenue, NW, Room N-5311, Washington, DC 20210

Position

Staff, Technology Operations

Job Location

811 Excellence Dr, Bentonville, AR 72716

Duties

• Financial Management: comprehend the financial plan for implementation of multiple projects. Monitor delivery schedules and cost expenditure for multiple projects within a program.
• Program Estimation: assess and identify the resources required for successful completion of the project of small to medium complexity. Identify potential risks for successful completion of the project.
• Business Operations: cater to key stakeholders and their priorities. Participate in business task to get things done in own unit or area. Communicate key considerations for business decision making process. Comment on the organizations business model and financial goals. Cite examples of types of information needed to make sound business decisions.
• Technology Landscape Awareness: get involved and provide support to technology/ domain stakeholders to solve complex issues (i.e. suggest what skills are needed, how does the technology impacts). Develop business cases for projects with a projected return on investment or cost savings. Demonstrate deep functional knowledge of the business unit/domain. Translate business unit/domain requirements into projects, activities, and tasks and aligns to overall technology strategy. Serve as an interpreter and conduit to connect business unit/domain needs with tangible solutions and results. Participate in creating new processes and ways of working.
• Program Definition: define goals, deliverables and schedules for managing multiple medium to high complexity projects within a program, in line with the overall strategic objectives. Create accountability matrix for the projects. Decompose the program into multiple modules and assign responsibility assignments and milestones for each module. Comprehends the operational and financial factors that drive project success.
• Program Monitoring and Control: monitor and evaluate the progress of the projects against approved milestones and timelines. Lead cross functional and/or pillar coordination meetings to review schedule progress, health, issues/risks, and key dependencies of the projects. Take appropriate measures when required to bring program health on track in case of adversity.
• Influencing and Building Stakeholder Consensus: communicate, articulately and concisely, in a one-to one/ stakeholder meeting involving one-two teams. Proactively build personal network and seek and provide constructive feedback. Present data and logic to and influence team, customers and stakeholders. Articulate results/recommendations in a structured manner using relevant data. Actively listens to others and acknowledges different technical perspectives and connects to the product/technology in development.

Telecommuting / work from home is permitted.

Minimum education and experience required

Master’s degree or the equivalent in Computer Science, Management Information Systems, Information Technology or a related field plus 1 year of experience in project management, program management, program operations, or related experience OR Bachelor’s degree or the equivalent in Computer Science, Management Information Systems, Information Technology or a related field plus 3 years of experience in project management, program management, program operations, or related experience.

Skills required

Must have experience with:

• Technical Project Management;
• Salesforce configuration and development;
• Implementing Sales and Finance workflows in the CRM;
• Bulk data loading and data quality maintenance;
• Architecting technical solutions based on business requirements;
• Training end users how to use flows / automations builds in CRM to carry functions;
• Solving ongoing production issues and supporting users;
• Managing user licenses, user profiles, installed packages, and updates;
• Collaborating with cross-functional teams in the shared CRM instance for changes, enhancements, and regression testing;
• Integrating with external applications to handle onboarding & financial (invoicing) of clients;
• Keeping the sandbox environments up to date & synced with production;
• Gathering requirements from stakeholders and communicating with the vendors or engineering teams;
• and Following and implementing Software development lifecycle process – Requirements, Development Testing and Deployment.

Employer will accept any amount of experience with the required skills.

Salary Range

Salary Range: $90,000.00 - 180,000.00/year. Additional compensation includes annual or quarterly performance incentives.

Benefits

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet.

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty and voting.
• Other benefits include short-term and long-term disability, education assistance with 100% company paid college degrees, company discounts, military service pay, adoption expense reimbursement, and more.
• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
• Benefits are subject to change and may be subject to a specific plan or program terms.
• For information about benefits and eligibility, see One.Walmart.com.

Wal-Mart is an Equal Opportunity Employer.

Policy & Culture

Pay Rate... $0.00 Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

About Walmart

Fifty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world's biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we’re reinventing the shopping experience and our associates are at the heart of it. You'll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions meet purpose. Join our family and create a career you're proud of.