Staff Technician - Manufacturing Documentation

Raytheon Technologies Corporation; Andover (MA); On-site; USD 58,000 - 111,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

Short-term disability

Long-term disability

401(k) match

Flexible spending accounts

Flexible work schedules

Employee assistance program

Employee Scholar Program

Parental leave

Paid time off

Holidays

Job summary

Raytheon Technologies Corporation is seeking a Staff Technician – Manufacturing Documentation to support the Readiness of Work Instructions used to build thousands of primary part numbers across Northeast Manufacturing Work centers. The role collaborates with customers on change requests and ensures documentation is ready for production.

The position focuses on managing MDPs, vaulting approved process sheets, and coordinating records across PDM, PRISM, and cMES.

Qualifications

• AA/AS degree or other 2-year post-high school training required, with a minimum of 6 years relevant experience.
• Experience with data or records management.
• Experience with Microsoft Office or working with an MRP/ERP system (e.g. SAP/PRISM, Oracle, QuickBooks, Epicor).

Responsibilities

• Engage customers on manufacturing documentation change request activities and support process readiness metrics for Northeast Work Centers.
• Maintain and release Manufacturing Data/Documentation Packages (MDP) and manage configuration of MDPs across PRISM, PDM, and cMES systems.

Skills

Communication skills

Data/records management

Education

AA/AS degree

Tools

Microsoft Office

SAP/PRISM

Oracle

QuickBooks

Epicor

Job description

Date Posted: 2026-10-14 Country: United States of America Location: US-MA-ANDOVER-AN1 ~ 350 Lowell St ~ AN1 ESSEX BLDG Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance Type: None/Not Required Security Clearance Status: Not Required

At RTX, the world’s largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.

What You Will Do

The Manufacturing Engineering Central Services, Manufacturing Documentation Services (MDS) Team manages the “readiness” of Work Instructions used to build over 18,000 primary part numbers in our Northeast Manufacturing Work centers. MDS oversees each Work Instruction’s configuration alignment across Raytheon business systems including Production Data Manager (PDM), PRISM (SAP) and CMES shop floor control. As a Staff Technician – Manufacturing Documentation, your primary responsibilities will include engaging customers on manufacturing documentation change request activities and supporting process readiness metrics for Northeast Work Centers.

• Maintaining and releasing Manufacturing Data/Documentation Packages (MDP) to production Managing Configuration of MDPs across business systems of record (PRISM, PDM, cMES) “Vaulting” approved process sheets in PDM and Work Instruction Servers Records Management of Operations forms and labels.

If you have excellent communication skills and enjoy working in a dynamic team environment, this might be the perfect opportunity for you! This job is posted as ONSITE and is based at Raytheon’s Andover, MA facility.

Qualifications You Must Have

• Typically requires an AA/AS degree (or other 2 year post high school training) with a minimum of 6 years of relevant experience
• Experience with data or records management
• Experience with Microsoft Office or working with an MRP/ERP system (e.g. SAP/PRISM, Oracle, QuickBooks, Epicor)

Qualifications We Prefer

• Experience working with SAP/PRISM
• Proficient using Adobe Acrobat Professional or Kofax
• Experience working with internal and external stakeholders

What We Offer

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

• medical
• dental
• vision
• life insurance
• short-term disability
• long-term disability
• 401(k) match
• flexible spending accounts
• flexible work schedules
• employee assistance program
• Employee Scholar Program
• parental leave
• paid time off
• holidays

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

The salary range for this role is 58,400 USD - 111,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

The role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

This position is an onsite role – Andover, MA: https://careers.rtx.com/global/en/raytheon-andover,-ma-location

RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.