Staff Technical Program Manager

Wonder Group, INC; United States; On-site; USD 162,000 - 170,000; Full time

Benefits offered by this job

Equity

401(k)

Medical, dental, and vision plans

Paid time off

Paid parental leave

Discounted meals

Job summary

Wonder Group, INC is seeking a Staff Technical Program Manager to scale our technology and grow the business. You will own multi-quarter initiatives with autonomy, lead cross-functional teams, and mentor other TPMs to raise the bar for program management.

You will coordinate across Engineering, Product, and other functions, driving planning, execution, and communications while delivering outcomes that impact the entire organization.

Qualifications

• 5-7 years of technical program management experience, preferably in the tech or food delivery industry.
• Technical fluency to engage credibly on tradeoffs, pressure-test estimates and dependencies.
• Hands-on familiarity with Jellyfish, Jira (with JQL), SQL, Datadog, BigQuery, and Redash.
• Demonstrated ability to operate with autonomy — defining goals, workstreams, and constraints independently.
• Exceptional organizational skills and a strong ability to navigate ambiguity.
• Strong written and verbal communication skills with ability to clearly articulate technical concepts to various audiences.
• A collaborative spirit and the ability to work effectively with a wide variety of stakeholders with varying technical backgrounds.

Responsibilities

• Lead multi-quarter, high-visibility initiatives that span multiple teams and dependencies.
• Drive cross-team collaboration across Engineering, Product, and other functions.
• Define goals, workstreams, and constraints independently and translate priorities into actionable plans.
• Mentor and set the bar for other TPMs and drive process improvements that scale across the org.

Skills

Technical program management

Cross-functional collaboration

Organizational skills

Autonomy in leadership

Communication (written & verbal)

Tools

Jellyfish

Jira (JQL)

SQL

Datadog

BigQuery

Redash

Job description

About Wonder Everything’s on the menu at Wonder. Except compromise. Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they’re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot. Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale. Join us as we work to make great food more accessible.

About The Opportunity

As a Staff Technical Program Manager, you'll be a recognized domain authority and a driving force behind how we scale our technology and grow the business. You'll operate with significant autonomy — defining goals, workstreams, and constraints independently — to lead multi‑quarter, high‑visibility initiatives that span multiple teams. You'll use judgment across the full delivery lifecycle to make tradeoffs that optimize for the wider organization, not just your own program. Beyond your own initiatives, you'll be a role model and mentor for other TPMs, raising the bar for how program management is done.

The Impact You'll Make

Lead multi‑quarter, high‑visibility initiatives that span multiple teams, with urgency and ownership — driving new ways of working that get adopted broadly, not just delivering against a scoped plan. Drive cross‑team collaboration, overseeing planning and execution across programs with multiple dependencies and constraints; act as the connective tissue across Engineering, Product, and other functions. Implement communications standards across your portfolio of programs, including executive and key partner communications. Independently identify solutions to ambiguous, complex, cross‑program problems, acting with autonomy — and seek out change management opportunities that increase program velocity across multiple teams. Build new processes and mechanisms that scale beyond your own program, increasing efficiency and execution across the org. Serve as the operational leader and hub for your embedded team — leading quarterly planning that translates priorities into a scoped, resourced plan, and running MBRs and WBRs with clear status, blockers, and next steps. Provide escalation management and make tradeoffs, balancing business needs against technical constraints — understanding what technical decisions mean for scope, sequencing, and risk well enough to know when the call belongs to engineering. Drive business results by executing key aspects of the company's strategic plan and roadmap, with plans spanning a quarter or more. Mentor and set the bar for other TPMs, acting as a role model for the craft of program management.

What You Bring to the Table

• 5-7 years of technical program management experience, or comparable experience, preferably in the tech or food delivery industry.
• Technical fluency to engage credibly on tradeoffs, pressure‑test estimates and dependencies, and understand what technical decisions mean for scope, sequencing, and risk — enough to know when a decision needs engineering's call, not to make it yourself.
• Hands‑on familiarity with tools like Jellyfish, Jira (with JQL), SQL, Datadog, BigQuery, and Redash.
• Demonstrated ability to operate with autonomy — defining goals, workstreams, and constraints independently, without needing a manager's framing.
• Exceptional organizational skills and a strong ability to navigate ambiguity.
• Strong written and verbal communication skills with ability to clearly articulate technical concepts to various audiences, altering the language and level of detail as appropriate.
• A collaborative spirit and the ability to work effectively with a wide variety of stakeholders with varying technical backgrounds.
• Ability to identify opportunities to improve operating efficiency and implement solutions.

Got These? Even Better Experience

• Supporting M&A-driven IT and Finance Systems integration — onboarding acquired companies into corporate identity, collaboration, and financial systems, and decommissioning legacy infrastructure through divestiture or wind‑down.
• Experience with IT infrastructure projects tied to physical footprint changes — standing up network, systems, and endpoint support for new office or restaurant locations, and managing infrastructure decommissioning for site closures.
• Experience leading large‑scale platform consolidation and upgrade initiatives, such as merging multiple Jira/Atlassian instances, consolidating Google Workspace or M365 tenants, or identity provider migrations (e.g., Okta/Entra).
• Familiarity with Identity & Access Management programs — access certifications, RBAC, provisioning/deprovisioning automation, and IAM tooling.
• Experience supporting enterprise tool rollouts (e.g., Atlassian, Google Workspace, Gemini Enterprise, NetSuite, Workday, or similar), including operations, governance, data retention, and change management.

Base Salary

New York Base Salary: $162,000 - $170,000.

Wonder uses geographic‑specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.

Benefits

• competitive compensation package with equity and a 401(k)
• choice of medical, dental, and vision plans
• company paid short and long term disability coverage
• paid time off including flexible time off for exempt employees
• paid vacation for non‑exempt employees
• paid sick leave in compliance with applicable law
• paid parental leave
• discounted meals
• exclusive perks across the Wonder family of brands

A Final Note

At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know.

Brand Overview

Wonder is the mealtime platform built to feed every craving without compromise. With options including dine‑in, delivery, pickup, and meal kits, Wonder makes every mealtime effortless. Through the Wonder app, customers can combine hundreds of dishes from exclusive, chef‑developed concepts in a single order so everyone gets exactly what they’re craving. Wonder’s portfolio of brands includes meal‑kit pioneer Blue Apron, leading online food marketplaces Grubhub and Seamless, and Emmy‑winning media company Tastemade. Together, we’re united by a single mission: to make great food more accessible. There has never been a more exciting time to join our world‑class team. We’ve brought together people who are changing the way the world eats — with grit, optimism, care, and a little bit of salt, and pepper. And we're just getting started.