Staff Technical Program Manager, Site Reliability Engineering

MongoDB; Georgia; On-site; USD 126,000 - 248,000; Full time

Benefits offered by this job

Equity

Flexible paid time off

20 weeks fully-paid parental leave

401(k) plan

Mental health counseling

Transgender-inclusive health insurance

Job summary

MongoDB is seeking a technical program manager in Georgia, United States, to lead program planning and execution while collaborating with SRE engineers.

The candidate should have over 8 years of experience in managing cross-team initiatives, and expertise in software development and reliability management. The role offers a salary range from $126,000 to $248,000 USD and a rich benefits package.

Qualifications

• 8+ years in technical program management, or comparable technical role.
• Proven track record in leading large-scale platform initiatives.
• Strong knowledge of software development lifecycle and change management.
• Able to interpret metrics and communicate risk effectively.

Responsibilities

• Drive program planning and execution with SRE engineers.
• Strengthen production reliability and lead change management.
• Coordinate cross-functional incident responses with various teams.
• Build scalable systems and processes to improve team effectiveness.

Skills

Technical program management

Engineering management

Cross-functional coordination

Production change management

Reliability metrics (SLOs, SLIs)

Excellent communication

Collaborative skills

Job description

What You'll Do

• Drive Program Planning & Execution – Define program scope, milestones, and success criteria with SRE engineers and leaders. Manage dependencies across platform teams, keep work clearly tracked in Jira, and deliver on time.
• Strengthen Production Reliability – Lead change management and launch readiness programs. Partner with SREs and product teams to define and operationalize SLOs/SLIs, and use incident data, metrics, and capacity signals to drive prioritization and continuous improvement.
• Lead Cross-Functional Coordination – Align SRE with Security, Compliance, Cloud platform, and other engineering teams. Coordinate cross-team incident response, ensure clear follow‑through, and build trust as the go‑to driver of complex, multi‑team efforts.
• Build Scalable Systems & Processes – Design lightweight frameworks and communication patterns that help SRE deliver reliably at scale. Work yourself out of the "hero" role by leaving teams better equipped to execute independently.

Requirements

• 8+ years in technical program management, engineering management, or a comparable technical role partnering with software engineering teams.
• Proven track record leading large-scale, cross-team platform initiatives through ambiguity and change.
• Strong knowledge of production change management, software development lifecycle, and reliability metrics (SLOs, SLIs).
• Skilled at shaping roadmaps and managing dependencies.
• Able to query and interpret metrics, logs, or other data sources to inform decisions and communicate risk.
• Excellent communicator—clear, concise, and calm—across engineers, cross‑functional partners, and executives.
• Low-ego, highly collaborative, and motivated by ownership of hard problems end to end.

Nice to Have

• Hands‑on or close‑partner experience with Kubernetes, cloud networking, or observability stacks (metrics, logs, tracing, alerting).
• Prior experience working with or alongside SRE teams.
• Background in large-scale cloud infrastructure or platform engineering.
• Familiarity with MongoDB Atlas or other modern cloud database platforms.

Why This Role

This role puts MongoDB's values into practice. You'll own hard, ambiguous problems end to end. You'll build together with SRE, engineering, Security, and Compliance to co‑create solutions that work across the organization. And you'll think big—scaling the platform and practices that power MongoDB's next phase of growth. You'll be in the critical path of high‑impact projects, working with executive stakeholders, and supported to grow in your career.

Benefits

Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully‑paid gender‑neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender‑inclusive health insurance coverage, and health benefits offerings. (Note: the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.)

Salary Range

MongoDB’s base salary range for this role in the U.S. is: $126,000—$248,000 USD.

Accommodations

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

Equal Employment Opportunity

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID

Req ID: 4263343376