Staff System Engineer/Server (27861)

Support Revolution; San Jose (CA); On-site; USD 160,000 - 185,000; Full time

Job summary

Supermicro is seeking a Staff System Engineer to roll out and maintain business-critical applications and services. You will resolve escalated issues, mentor engineers, and drive complex projects with independent leadership and clear communication.

Responsibilities include deploying cluster/storage infrastructures, leading operations for HPC/AI and Cloud, documenting procedures, automating deployment with scripts, and performing tests and benchmarks.

Qualifications

• Bachelor’s degree in Computer Science or a related discipline or equivalent work experience.
• 12+ years of Linux/Network administration skills with proven troubleshooting and optimization skills.
• Familiar with TCP/IP protocol stack, UDP, IPv4-IPv6, DNS, DHCP and other Application level protocols.
• Familiar with HPC, AI or Cloud benchmark tests, networking architecture.
• Experience with Visualization technology, AI workload testing and cloud computing.
• Strong analytical and problem solving skills.
• Working independently under aggressive timeliness.
• CCNA/CCNP, AWS, COA or RHCE certificates is a plus.
• Be willing to travel to customers data center as needed.

Responsibilities

• Deploy cluster/storage infrastructures and perform the tests accordingly.
• Leads the day-to-day operational support for Cluster, Storage, HPC/Ai and Cloud infrastructures.
• Builds and tests complex cluster and cloud platforms to meeting customer's requirement.
• Documents complex test procedures and troubleshooting procedures related to servers/networks/clusters software and hardware.
• Troubleshoot hardware and software issues. Provide fixes in a timely manner.
• Conduct tests and benchmarks against server hardware, storage, network, applications, HPC and Machine Learning workflows.
• Collect, visualize, and analyze test and benchmark results.
• Write technical documentation including test report and standard operating procedure.
• Write script to automate tasks including cluster deployment and test environment

Skills

Linux administration

Network troubleshooting

TCP/IP, DNS, DHCP expertise

Analytical thinking

Independent worker

Willing to travel

Education

Bachelor’s degree in Computer Science or related field

Tools

CCNA/CCNP

AWS

RHCE

COA

Job description

Location: San Jose, California, United States

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

As a Staff System Engineer, you’ll be the go-to person to roll out and maintain business critical applications and services for Supermicro. You are also responsible for resolving escalated service issues, coaching other engineers to resolutions, engineering and implementing complex projects. You will be a person who is independent with leadership to drive the technical development and with excellent communication skills.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):

• Deploy cluster/storage infrastructures and perform the tests accordingly
• Leads the day-to-day operational support for Cluster, Storage, HPC/Ai and Cloud infrastructures
• Builds and tests complex cluster and cloud platforms to meeting customer's requirement
• Documents complex test procedures and troubleshooting procedures related to servers/networks/clusters software and hardware
• Troubleshoot hardware and software issues. Provide fixes in a timely manner
• Conduct tests and benchmarks against server hardware, storage, network, applications, HPC and Machine Learning workflows
• Collect, visualize, and analyze test and benchmark results
• Write technical documentation including test report and standard operating procedure
• Write script to automate tasks including cluster deployment and test environment

Qualifications:

• Bachelor’s degree in Computer Science or a related discipline or equivalent work experience
• 12+ years of Linux/Network administration skills with proven troubleshooting and optimization skills
• Familiar with TCP/IP protocol stack, UDP, IPv4-IPv6, DNS, DHCP and other Application level protocols
• Familiar with HPC, AI or Cloud benchmark tests, networking architecture
• Experience with Visualization technology, AI workload testing and cloud computing
• Strong analytical and problem solving skills
• Working independently under aggressive timeliness
• CCNA/CCNP, AWS, COA or RHCE certificates is a plus.
• Positive attitude, desire to learn, time management, and strong interpersonal skill is a plus
• Be willing to travel to customers data center as needed

Salary Range

$160,000 - $185,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.