Sr. System Engineer - Network

Supermicro; San Jose (CA); On-site; USD 137,000 - 156,000; Full time

Benefits offered by this job

Participation in bonus and equity award programs

Comprehensive benefits package

Job summary

Supermicro in San Jose is seeking a Sr. System Engineer to roll out and maintain business-critical applications and services. This role involves resolving escalated issues, coaching engineers, and handling complex projects independently.

The ideal candidate will have over 8 years of experience in Deep Learning/Machine Learning and strong communication skills. Additionally, expertise in Linux troubleshooting and AI frameworks is required. The position offers a comprehensive benefits package and competitive salary.

Qualifications

• 8+ years of work-related experience in Deep Learning and Machine Learning.
• 8+ years of Linux/networking debugging/testing or relevant experience preferred.
• Strong communication skills and sense of teamwork.

Responsibilities

• Execute comprehensive system-level rack tests on GPUs and processors.
• Deliver on-site deployment services and post-support.
• Document and analyze test plans and logs.

Skills

Deep Learning

Machine Learning

Linux troubleshooting

AI frameworks (PyTorch, TensorFlow)

DevOps and Cloud environments

Teamwork

Scripting (Windows/Linux)

Education

BS/MS in Electrical Engineering, Computer Engineering or Computer Science

Tools

NVIDIA CUDA

OpenStack

Docker

Kubernetes

Job description

About Supermicro

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Req ID

28341

Job Summary

As a Sr. System Engineer, you'll be the go-to person to roll out and maintain business critical applications and services for Supermicro. You are also responsible for resolving escalated service issues, coaching other engineers to resolutions, engineering and implementing complex projects. You will be a person who is independent with leadership to drive the technical development and with excellent communication skills.

Essential Duties and Responsibilities

• Execute comprehensive system-level rack tests on latest NVidia and AMD GPUs, ARM-based, Intel Xeon, and AMD EPYC processors, encompassing functionality, compatibility, performance, stress, and reliability testing, leveraging proprietary in-house tools.


• Establish expertise in HPC/AI applications and benchmarks, delivering impactful training sessions to customers and partners, while addressing complex customer support issues, demonstrating innovative problem-solving skills and building robust processes and procedures for HPC/AI solutions.


• Conduct proof of concept design and testing, providing optimized benchmarks for HPC/AI applications in a timely manner. Fine-tune BIOS settings, optimize OS/network configurations, and develop diverse simulation configurations to enhance efficiency across various workloads.


• Deliver on-site deployment services, ensuring customer acceptance verification and providing post-level 1&2 support. Create and maintain technical documentation, including technical notes, blogs, and diagrams, to facilitate knowledge dissemination.


• Identify and document hardware and software quality issues and collaborate with Product Management and other Engineering teams to integrate customer feedback into future product enhancements.


• Proactively engage in HPC roadmap development, planning software and hardware upgrades to sustain exceptional HPC infrastructure performance.


• Document and analyze test plans, reports, logs, and actively contribute to the development of test utilities and automation scripts to streamline testing processes.

Qualifications

• BS/MS in Electrical Engineering, Computer Engineering or Computer Science


• 8+ years of work-related experience in Deep Learning and Machine Learning


• 8+ years of Linux/networking debugging/testing or relevant experience preferred


• Experience with leading AI/ML frameworks such as PyTorch, TensorFlow, ONNX, etc.


• Experience with DevOps or in cloud environments, including but not limited to Docker/Containers and Kubernetes


• Hands-on experience with workload/scheduler Managers (Slurm) for rack/cluster


• Familiar with MLPerf Training/Inference benchmark, LLM, HPL-AI or RCCL/NCCL


• Programming experience with windows and Linux shell scripting


• Strong sense of teamwork and good team player, strong communication skills


• Familiar with Intel/AMD/NVIDIA development tool kits such as CUDA, oneAPI, ROCm is a plus


• Experience with server/network hardware debugging and troubleshooting is a plus


• CCNA, OpenStack, OpenShift, Azure or AWS is a plus

Salary Range

$137,000 - $156,000

Benefits

In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.