Staff Strategic Field Application Engineer (opens in new tab)

Boston Dynamics; Waltham (MA); On-site; USD 116,000 - 145,000; Full time

Job summary

Boston Dynamics seeks a Staff Field Application Engineer to lead technical deployments for strategic enterprise accounts from a single site to fleets across global operations. You will bridge engineering, product, and GTM teams to scale robotic solutions and deliver measurable operational value.

You will own multi-site programs, guide integration strategies, and drive adoption with customers while shaping product roadmaps and best practices across hardware, software, and analytics systems.

Qualifications

• Bachelor’s degree in Engineering, Business, or related technical field, or equivalent industry experience.
• 5+ years of professional experience in fast-paced technology integration, robotics, or complex systems engineering environment.
• Proven track record overseeing high‑complexity deployments at hardware/software/operational workflow intersections.

Responsibilities

• Lead delivery strategy for scalable, multi-site robotics programs from design to global expansion.
• Serve as the primary technical contact for strategic accounts across Sales, Customer Success, Support, and R&D.
• Own program-level Statements of Work (SOWs) and create repeatable integration playbooks.
• Connect data and workflows to customer systems like CMMS and analytics pipelines; drive diagnosis and optimization during deployments.
• Define adoption strategies and measure fleet value and ownership for customers.
• Turn field learnings into product requirements and influence the roadmap.

Skills

CAD

Networking

Python

C++

Communication

Education

Bachelor’s degree in Engineering

Tools

APIs (Python/C++)

Job description

As a **Staff Field Application Engineer** (FAE) on Boston Dynamics’ Strategic FAE team, you will be the technical lead for our most strategic enterprise accounts, scaling our robotic solutions from a first site to fleets across global, multi-site operations. This role pairs deep technical expertise with business and Go-To-Market strategy: you are the link between program-level governance and on-the-ground execution, making sure every deployment delivers measurable operational value and opens the door to account growth. Working closely with Sales, Customer Success, Support, and Product R&D, you will turn what you learn in the field into the products and repeatable playbooks that let us scale.**How You Will Make an Impact:*** Program Architecture & Global Strategy: Own the delivery strategy for scalable, multi-site robotics programs, from solution design, infrastructure, and network integration through global expansion planning.* Cross-Functional Orchestration: Serve as the primary technical contact for strategic accounts, building consultative partnerships across customer business units and aligning Sales, Customer Success, Support, and R&D around the customer’s long-term business strategy.* Governance & Standards: Own program-level Statements of Work (SOWs) that define scope, deliverables, and ownership, along with repeatable integration strategy playbooks that meet industry and regulatory requirements.* Enterprise Integration & Escalation: Connect robot data and workflows to customer systems such as CMMS, asset management, and analytics pipelines, and lead diagnosis, resolution, and performance optimization across hardware, software, and networking during deployment.* Customer Adoption & Value: Define adoption strategies that build customer ownership of their robot programs, and implement frameworks to measure operational value and fleet utilization.* Product Influence: Lead early product testing with strategic customers, and turn field data and feedback into clear requirements that shape the Boston Dynamics product roadmap.* Internal Leadership & Mentorship: Guide other FAEs and integration teams, using patterns in field data to drive continuous improvement of the global integration roadmap.**You bring:*** Education: Bachelor’s degree in Engineering, Business, or a related technical field, or equivalent industry experience.* Experience: 5+ years of professional experience with a Bachelor’s degree, or 3+ years with a Master’s degree, in fast-paced technology integration, robotics, or complex systems engineering environment.* Strategic Integration Expertise: Proven track record of overseeing high-complexity technical deployments and managing the intersection of hardware, software, and operational workflows.* Communication & Influence: Demonstrated ability to communicate complex technical concepts effectively to engineering teams, operators, and business stakeholders, ensuring alignment on project goals and impact.**We Value*** Operational Adaptability: Proven comfort in refining and optimizing processes to ensure global scalability and consistent performance across diverse sites.* Technical Versatility: Ability to leverage CAD for site planning, navigate enterprise networking (VLANs/VPNs) during setup, and utilize Python or C++ APIs to customize robotic solutions and collaborate with technical stakeholders.* Resilience & Autonomy: Comfort navigating the ambiguity of early-stage product deployments and the ability to build structure where none exists.* Go-To-Market Instinct: The ability to recognize how a successful technical integration can unlock broader strategic impact and account expansion.* Industrial Domain Expertise: Familiarity with specialized workflows in sectors like large-scale manufacturing and logistics.**Location & Workplace*** Corporate Headquarters: This is an in-person role based out of our headquarters in Waltham, MA, offering direct access to our engineering labs and cross-functional teams.* Travel: Ability and willingness to travel domestically and internationally up to 50% of the time. *We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas for this position.*The salary range for this position will be clearly stated in the job posting as required by Massachusetts law. The base pay range for this position is between $116,000-145,000. Base pay will depend on multiple individualized factors including, but not limited to internal equity, job related knowledge, skills and experience. This range represents a good faith estimate of compensation at the time of posting.