Staff Strategic Field Application Engineer

Boston Dynamics, Inc.; Waltham (MA); On-site; USD 116,000 - 145,000; Full time

Job summary

Boston Dynamics, Inc. is seeking a Staff Field Application Engineer to lead strategic enterprise deployments from a single site to fleets across global operations.

You will own delivery architecture, integration with customer systems, and governance across SOWs and playbooks. You will partner with Sales, Customer Success, Support, and Product R&D to translate field learnings into scalable products and repeatable playbooks, driving adoption and business impact.

Qualifications

• Education: Bachelor’s or Master’s in Engineering, Business, or related technical field.
• Experience: 5+ years with Bachelor’s, or 3+ years with Master’s in technology integration, robotics, or complex systems.
• Strategic integration: Proven track record of high-complexity deployments.
• Communication: Ability to explain technical concepts to engineering and business stakeholders.
• We value adaptability: comfortable refining processes for global scalability.

Responsibilities

• Own delivery strategy for scalable, multi-site robotics programs, including design, infrastructure, and global expansion planning.
• Be the primary technical contact for strategic accounts, aligning Sales, Customer Success, Support, and R&D.
• Own program-level SOWs and repeatable integration playbooks meeting regulatory requirements.
• Lead diagnosis and optimization across hardware, software, and networking during deployment.
• Define adoption strategies and measure fleet utilization and operational value.
• Lead early product testing with strategic customers and shape the roadmap.
• Guide FAEs and integration teams to improve the global integration roadmap.

Skills

CAD for site planning

Enterprise networking (VLANs/VPNs)

Python

C++ APIs

Communication & Influence

Leadership & mentorship

Travel readiness

Education

Bachelor’s degree in Engineering, Business, or related technical field

Master’s degree in related field

Tools

CAD software

Networking fundamentals (VLANs/VPNs)

Job description

As a Staff Field Application Engineer (FAE) on Boston Dynamics’ Strategic FAE team, you will be the technical lead for our most strategic enterprise accounts, scaling our robotic solutions from a first site to fleets across global, multi-site operations. This role pairs deep technical expertise with business and Go-To-Market strategy: you are the link between program-level governance and on-the-ground execution, making sure every deployment delivers measurable operational value and opens the door to account growth. Working closely with Sales, Customer Success, Support, and Product R&D, you will turn what you learn in the field into the products and repeatable playbooks that let us scale.

How You Will Make an Impact

Program Architecture & Global Strategy

Own the delivery strategy for scalable, multi-site robotics programs, from solution design, infrastructure, and network integration through global expansion planning.

Cross-Functional Orchestration

Serve as the primary technical contact for strategic accounts, building consultative partnerships across customer business units and aligning Sales, Customer Success, Support, and R&D around the customer’s long-term business strategy.

Governance & Standards

Own program-level Statements of Work (SOWs) that define scope, deliverables, and ownership, along with repeatable integration strategy playbooks that meet industry and regulatory requirements.

Enterprise Integration & Escalation

Connect robot data and workflows to customer systems such as CMMS, asset management, and analytics pipelines, and lead diagnosis, resolution, and performance optimization across hardware, software, and networking during deployment.

Customer Adoption & Value

Define adoption strategies that build customer ownership of their robot programs, and implement frameworks to measure operational value and fleet utilization.

Product Influence

Lead early product testing with strategic customers, and turn field data and feedback into clear requirements that shape the Boston Dynamics product roadmap.

Internal Leadership & Mentorship

Guide other FAEs and integration teams, using patterns in field data to drive continuous improvement of the global integration roadmap.

You bring

Education

Bachelor’s degree in Engineering, Business, or a related technical field, or equivalent industry experience.

Experience

5+ years of professional experience with a Bachelor’s degree, or 3+ years with a Master’s degree, in fast-paced technology integration, robotics, or complex systems engineering environment.

Strategic Integration Expertise

Proven track record of overseeing high-complexity technical deployments and managing the intersection of hardware, software, and operational workflows.

Communication & Influence

Demonstrated ability to communicate complex technical concepts effectively to engineering teams, operators, and business stakeholders, ensuring alignment on project goals and impact.

We Value Operational Adaptability: Proven comfort in refining and optimizing processes to ensure global scalability and consistent performance across diverse sites.

Technical Versatility: Ability to leverage CAD for site planning, navigate enterprise networking (VLANs/VPNs) during setup, and utilize Python or C++ APIs to customize robotic solutions and collaborate with technical stakeholders.

Resilience & Autonomy: Comfort navigating the ambiguity of early-stage product deployments and the ability to build structure where none exists.

Go-To-Market Instinct: The ability to recognize how a successful technical integration can unlock broader strategic impact and account expansion.

Industrial Domain Expertise: Familiarity with specialized workflows in sectors like large-scale manufacturing and logistics.

Location & Workplace

Corporate Headquarters: This is an in-person role based out of our headquarters in Waltham, MA, offering direct access to our engineering labs and cross-functional teams.

Travel

Ability and willingness to travel domestically and internationally up to 50% of the time.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas for this position. The salary range for this position will be clearly stated in the job posting as required by Massachusetts law. The base pay range for this position is between $116,000-145,000. Base pay will depend on multiple individualized factors including, but not limited to internal equity, job related knowledge, skills and experience. This range represents a good faith estimate of compensation at the time of posting. We are growing rapidly, building a commercial company that delivers cutting edge technology and solutions to our customers from industrial applications to logistics and warehouse solutions.