Staff Solutions Manager

Super Micro Computer; San Jose (CA); On-site; USD 190,000 - 213,000; Full time

Job summary

Supermicro is seeking a field-proven Solution Manager to support AI data center and factory campus assessments, focusing on DC power and liquid cooling, reference designs, and technical validation for investors and owners.

The role requires collaboration with customers, consultants, contractors, suppliers, and internal teams, with deep understanding of software interactions with high-performance DC-powered hardware and long-term operation.

Qualifications

• Bachelor's degree in mechanical engineering or closely related discipline.
• Experience with large-scale mechanical systems in data centers.
• Proficiency with CAD/BIM tools (AutoCAD, Revit, Forma).
• Strong understanding of cooling, pumps, piping, and heat transfer.

Responsibilities

• Conduct international campus evaluations and develop cooling/MEP recommendations.
• Design complete air- and liquid-cooling systems including loops, CDUs, pumps, and valves.
• Develop modular cooling solutions for rapid deployment.
• Produce detailed designs and documentation using CAD/BIM tools.
• Coordinate mechanical with electrical distribution and Building Management/EPMS systems.
• Support field activities, FAT/SAT, commissioning, and technical audits.
• Translate findings into risk, cost, and schedule implications for investors.
• Establish engineering standards for global AI infrastructure designs.
• Provide technical leadership and mentor engineers on site safety.

Skills

DC power systems

Data center cooling

Immersion cooling

Hydronics

Field engineering

Autodesk tools

Education

Bachelor's degree in mechanical engineering

Tools

AutoCAD

Revit

Autodesk Forma

SolidWorks

Job description

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Location: San Jose, California, United States

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

We are seeking a field-proven Solution Manager to support AI data center and AI factory campus assessments and design recommendations. This role owns the practical cost, benefit, risk, reference design, and technical validation of DC power and liquid-cooling systems and contributes directly to campus evaluation advisory work performed for investors and owners.

This is a hands-on applied engineering position developing specific business and service recommendations for key decision makers who are often high-net-worth individuals, not IT professionals. The successful candidate will work directly with customers, consultants, contractors, equipment suppliers, and internal teams and must command respect in MEP (Mechanical, Electrical, and Plumbing) site meetings.

You will work directly with our partners, vendors, architects, engineering firms, risk professionals, and global integrators for the benefit of the countries and companies that are adopting sovereign AI and commercial AI factories at scale enabled by our products and services. You must possess a deep understanding of how software interacts with high-performance DC powered, liquid cooled hardware at scale. You understand the nuances of powering and cooling state of the art equipment over years of continuous operation.

You will build and maintain trusted advisor relationships with customers and partners.

Essential Duties and Responsibilities:

Key Responsibilities

• Conduct international campus evaluations and develop practical cooling and MEP solution recommendations based on location, climate, elevation, humidity, and temperature cycles.
• Design complete air- and liquid-cooling systems, including cooling loops, heat exchangers, CDUs, pumps, piping, manifolds, valves, controls, and other heat transfer and heat-rejection systems.
• Develop skid-based and modular cooling solutions for rapid global deployment.
• Produce detailed designs and documentation using Autodesk forma, AutoCAD, Revit, Solidworks, and other professional engineering tools.
• Coordinate mechanical systems with electrical distribution (medium-voltage station level to rack), machine controls, related protocols, Building Management System (BMS) managing HVAC, lighting, security, and other building services, and Electrical Power Management System (EPMS) for microgrids, and cluster-level infrastructure reference designs.
• Support construction professional in the field, analyze factory acceptance testing (FAT), analyze site acceptance testing (SAT), prepare commissioning, and technical audits.
• Translate technical findings into clear risk, cost, schedule, and operational implications for capital-investor level stakeholders.
• Establish repeatable engineering standards and digital design practices for global AI infrastructure designs for deployments.
• Provide technical leadership and mentor other engineers and field teams.
• Work safely on active construction sites, including use of required PPE.

Qualifications:

• Bachelor’s degree in mechanical engineering or a closely related discipline.
• Strong practical experience in DC power systems, data center cooling, immersion and direct to chip liquid cooling, HVAC, hydronics, or comparable large-scale mechanical systems.
• Proven experience taking mechanical systems from concept through construction and commissioning.
• Proficiency with AutoCAD and Revit (and other CAD/BIM tools).
• Deep understanding of pumps, piping, heat exchangers, cooling equipment, controls, and hydraulic/thermal systems.
• Ability to lead technical discussions and command credibility in ad-hoc MEP site meetings.
• Comfortable working independently in the field and making sound engineering decisions.
• Valid passport and ability to obtain international visas/work permissions without significant restrictions.
• Willingness and ability to travel internationally up to 40% of the time.
• Ability to independently travel to and work on active construction sites and within data center environments understanding the industry norms and practices.
• Experience leading the design, development, and execution of complex data center infrastructure, construction projects, and facility build-outs, with a strong understanding of mission-critical environments. Experience designing and delivering AI factories, GPU/accelerated-computing facilities, and high-density AI infrastructure is highly desirable.
• Deep technical experience with liquid cooling systems, including system architecture, configurations, equipment selection, distribution, redundancy, and integration into campus level environments.
• Hands-on experience with AutodeskConstruction Cloud (a.k.a. forma)designing and developing complex facilities, engineering layouts, and construction documentation highly desired. Demonstrated ability to translate high-level infrastructure requirements into detailed campus and facility designs.

Salary Range

$190,000 - $213,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.