Staff Solutions Engineer

BetterUp; San Francisco (CA); Hybrid; USD 165,200 - 206,500; Full time

Benefits offered by this job

Access to BetterUp coaching

Competitive compensation with growth

Medical, dental, vision

Flexible paid time off

Holidays & inner-work days

Volunteer days

Learning & development stipend

Company breaks

Charitable contributions

401(k) self contribution

Job summary

BetterUp in San Francisco is hiring a senior Solutions Engineer to own the full pre‑sales cycle for high‑impact accounts. You’ll lead executive relationships with CIOs, CISOs, and VP Engineering, building compelling ROI cases and aligning platform value with business goals.

You’ll shape reusable assets, guide integration and security discussions, and drive AI‑enabled SE practices while mentoring junior team members in a fast‑growing enterprise SaaS environment.

Qualifications

• 10+ years in Solutions Engineering, Pre‑Sales or Technical Consulting in enterprise SaaS with complex deals.
• Active, nameable relationships with CIO/CISO/VP Engineering buyers.
• Deep fluency across HRIS, LMS, SSO, and API integration ecosystems.
• Expert level command of security posture, data residency, and compliance frameworks (SOC 2, ISO 27001, GDPR).
• Demonstrated ability to build ROI narratives for CFO/COO audiences.
• Experience building SE team infrastructure and playbooks.
• Proficiency using AI tools to amplify SE leverage.
• Track record mentoring junior SEs.

Responsibilities

• Serve as technical architect on large opportunities — ownership of pre‑sales cycle from discovery to handoff.
• Own peer‑level relationships with CIO, CISO, and VP Engineering buyers.
• Build ROI narratives and position BetterUp's platform in executive language.
• Anticipate integration, security, and platform feasibility challenges and provide recommendations.
• Define and maintain reusable SE assets and integration patterns.
• Lead SE function's AI and automation strategy.
• Coach SEs on navigating business‑driven deals and non‑HR buyers.
• Speak as senior IC technical voice in GTM planning with Product and Engineering leadership.

Skills

Solutions Engineering

Executive relationships

HRIS/LMS/SSO knowledge

Security & compliance

ROI storytelling

SE team infrastructure

AI tooling

Mentoring SEs

Tools

Claude

Figma Make

Python prototyping

Integration patterns

Job description

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game‑changing, career-defining, soul‑lifting move.

Hybrid Work Policy & Hub Locations

BetterUp is a hybrid company that values in-person collaboration. Our US hub locations include: Austin, TX; New York City, NY; San Francisco, CA; and the Arlington, VA.

• Hybrid Expectation: You will be expected to work from your local office at least 2 days per week (or 8 days per month) and should be able to realistically commit to this structure before applying. This hybrid role will require travel up to 25% of the time for client engagements.
• If you are not located near a hub: You will work as a fully remote employee. This remote role will require travel up to 40% of the time for client engagements and internal BetterUp purposes.

What You’ll Do

• Serve as technical architect on BetterUp's largest and most strategic opportunities — Key Accounts, Strategic Enterprise, and Government deals ($2M–$15M+), owning the full pre‑sales cycle from discovery through handoff
• Own peer‑level relationships with CIO, CISO, and VP Engineering buyers — earned through domain depth, sustained over deal cycles, and independent of HR as the primary champion
• Build the business case in CFO and COO terms: structure ROI narratives, model value independently, and position BetterUp's platform in language that resonates outside the People function
• Anticipate integration, security, and platform feasibility challenges before they surface — bringing structured recommendations and clear tradeoffs to the deal team and to Product
• Define and maintain reusable SE assets — industry‑specific blueprint libraries, scaled demo archetypes, integration pattern catalogs — that lift the capability of the entire SE team
• Lead the SE function's AI and automation strategy: identify highest‑leverage opportunities, pilot them with rigor, and embed what works into team‑wide practice
• Coach SEs on navigating business‑driven deals, developing non‑HR buyer relationships, and operating in complex, multi‑stakeholder enterprise environments
• Serve as the most senior IC technical voice in GTM strategic planning, SE function design, and platform roadmap conversations with Product and Engineering leadership

If you have some or all of the following, please apply

• 10+ years in Solutions Engineering, Pre‑Sales, or Technical Consulting in enterprise SaaS, with multiple years owning the most complex deals at your organization
• Active, nameable relationships with CIO, CISO, or VP Engineering‑level buyers — and a track record of closing deals where IT or Finance, not HR, was the primary champion
• Deep fluency across HRIS, LMS, SSO, and API‑based integration ecosystems — advising at the architecture level, not just the configuration level
• Expert‑level command of enterprise security posture, data residency, and compliance frameworks (SOC 2, ISO 27001, GDPR) in global enterprise contexts
• Demonstrated ability to build ROI narratives and business cases for CFO and COO audiences independently
• Experience building SE team infrastructure — playbooks, blueprint libraries, training programs, integration pattern catalogs — that reduced dependency on individual expertise
• Proficiency using AI tools (Claude, Figma Make, Python prototyping) to amplify SE leverage across blueprint generation, demo automation, and POC development
• Track record of mentoring and developing more junior SEs and contributing to the maturity of an SE function

AI at BetterUp

Our team thrives at the intersection of human expertise and AI capability. As an AI‑forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly, and help define best practices for AI‑augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you’ll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact.

Benefits

• Access to BetterUp coaching; one for you and one for a friend or family member
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year:
  • All federal/statutory holidays observed
  • 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
  • 5 Volunteer Days to give back
  • Learning and Development stipend
  • Company wide Summer & Winter breaks
• Year‑round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The base salary range for this role is as follows

$165,200 – $206,500 + commission: New York City, San Francisco and Seattle

$148,680 – $185,850 + commission: All other locations

We value your privacy. Your personal data will be processed in accordance with our Privacy Policy. If you have any questions about the privacy of your personal data or your rights with regards to your personal data, please reach out to [e-mail]