Staff Solutions Engineer

betterup; Bowlin (WV); Hybrid; USD 148,680 - 206,500; Full time

Benefits offered by this job

Medical, dental and vision insurance

Flexible paid time off

401(k) self contribution

Access to BetterUp coaching

Job summary

BetterUp is seeking a Staff Solutions Engineer to architect and drive the most strategic enterprise engagements, owning the full pre‑sales cycle from discovery through handoff. You will build ROI narratives and work with CIO/CISO/VP Engineering buyers, shaping platform adoption beyond HR use cases.

You will develop reusable SE playbooks, lead an AI/automation program, and mentor junior SEs while collaborating with Product and Engineering leadership to guide GTM strategy.

Qualifications

• 10+ years in Solutions Engineering or related field.
• Direct relationships with CIO/CISO/VP Engineering buyers.
• Deep fluency across HRIS, LMS, SSO and API integrations.
• Security, data residency, and compliance frameworks (SOC 2, ISO 27001, GDPR).
• Ability to build ROI narratives for CFO/COO audiences.
• Experience building SE infrastructure—playbooks, blueprint libraries, integration catalogs.
• Proficiency using AI tools to amplify SE leverage across demos and POCs.
• Mentoring and developing junior SEs.

Responsibilities

• Serve as technical architect on BetterUp's largest opportunities—Key Accounts, Strategic Enterprise, Government deals, owning the full pre-sales cycle from discovery through handoff.
• Own peer-level relationships with CIO, CISO, and VP Engineering buyers.
• Build the business case in CFO and COO terms and position BetterUp's platform outside HR language.
• Anticipate integration, security, and platform feasibility challenges and provide structured recommendations.
• Define and maintain reusable SE assets—industry blueprints, demo archetypes, integration catalogs.
• Lead the SE function's AI and automation strategy and embed successful practices.
• Coach SEs on navigating complex deals and non-HR buyer relationships.
• Act as senior IC technical voice in GTM planning, SE function design, and roadmap discussions with Product/Engineering.

Skills

Enterprise SaaS

Pre-sales leadership

CIO/CISO relationships

AI tooling

Tools

Python prototyping

Claude

Figma Make

Job description

Hybrid Work Policy & Hub Locations
BetterUp is a hybrid company that values in-person collaboration. Our US hub locations include: Austin, TX; New York City, NY; San Francisco, CA; and the Arlington, VA.

• Hybrid Expectation: You will be expected to work from your local office at least 2 days per week (or 8 days per month) and should be able to realistically commit to this structure before applying. This hybrid role will require travel up to 25% of the time for client engagements.

• If you are not located near a hub: You will work as a fully remote employee. This remote role will require travel up to 40% of the time for client engagements and internal BetterUp purposes.

This role is open to candidates across the US. Please review the above carefully and ensure the applicable model works for your situation before applying.

As a Staff Solutions Engineer, you'll be the technical architect for BetterUp's most strategic enterprise engagements, and the person who makes the entire SE function smarter over time. You'll own the largest, most complex opportunities — Key Accounts, Strategic Enterprise, Government — where the primary buyer may be a CIO, CISO, or CFO before they're ever a CHRO. You'll also build the systems, playbooks, and AI‑augmented workflows that scale what you know across the team. This is a senior individual contributor role and the technical backbone of how BetterUp wins and grows in enterprise.

What you’ll do:

• Serve as technical architect on BetterUp's largest and most strategic opportunities — Key Accounts, Strategic Enterprise, and Government deals ($2M–$15M+), owning the full pre‑sales cycle from discovery through handoff.
• Own peer‑level relationships with CIO, CISO, and VP Engineering buyers — earned through domain depth, sustained over deal cycles, and independent of HR as the primary champion.
• Build the business case in CFO and COO terms: structure ROI narratives, model value independently, and position BetterUp's platform in language that resonates outside the People function.
• Anticipate integration, security, and platform feasibility challenges before they surface — bringing structured recommendations and clear tradeoffs to the deal team and to Product.
• Define and maintain reusable SE assets — industry‑specific blueprint libraries, scaled demo archetypes, integration pattern catalogs — that lift the capability of the entire SE team.
• Lead the SE function's AI and automation strategy: identify highest‑leverage opportunities, pilot them with rigor, and embed what works into team‑wide practice.
• Coach SEs on navigating business‑driven deals, developing non‑HR buyer relationships, and operating in complex, multi‑stakeholder enterprise environments.
• Serve as the most senior IC technical voice in GTM strategic planning, SE function design, and platform roadmap conversations with Product and Engineering leadership.

If you have some or all of the following, please apply:

• 10+ years in Solutions Engineering, Pre‑Sales, or Technical Consulting in enterprise SaaS, with multiple years owning the most complex deals at your organization.
• Active, nameable relationships with CIO, CISO, or VP Engineering‑level buyers — and a track record of closing deals where IT or Finance, not HR, was the primary champion.
• Deep fluency across HRIS, LMS, SSO, and API‑based integration ecosystems — advising at the architecture level, not just the configuration level.
• Expert‑level command of enterprise security posture, data residency, and compliance frameworks (SOC 2, ISO 27001, GDPR) in global enterprise contexts.
• Demonstrated ability to build ROI narratives and business cases for CFO and COO audiences independently.
• Experience building SE team infrastructure — playbooks, blueprint libraries, training programs, integration pattern catalogs — that reduced dependency on individual expertise.
• Proficiency using AI tools (Claude, Figma Make, Python prototyping) to amplify SE leverage across blueprint generation, demo automation, and POC development.
• Track record of mentoring and developing more junior SEs and contributing to the maturity of an SE function.

AI at BetterUp

Our team thrives at the intersection of human expertise and AI capability. We're looking for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly, and help define best practices for AI‑augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation.

Benefits:

• Access to BetterUp coaching; one for you and one for a friend or family member.
• A competitive compensation plan with opportunity for advancement.
• Medical, dental and vision insurance.
• Flexible paid time off.
• Per year:
  • All federal/statutory holidays observed.
  • 4 BetterUp Inner Work days (https://www.betterup.co/inner-work).
  • 5 Volunteer Days to give back.
  • Learning and Development stipend.
  • Company wide Summer & Winter breaks.
• Year‑round charitable contribution of your choice on behalf of BetterUp.
• 401(k) self contribution.

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, so we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Base salary is determined by job‑related experience, education/training, residence location, and market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is as follows:
$165,200 – $206,500 + commission: New York City, San Francisco and Seattle
$148,680 – $185,850 + commission: All other locations

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