Staff Solutions Architect - API & AI Connectivity

KONG

Austin (TX)

On-site

USD 160,000 - 190,000

Full time

5 days ago

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Job summary

Kong is seeking a Staff Solutions Engineer who will influence complex, enterprise-scale deals, architect secure API ecosystems, and drive AI governance initiatives. You will collaborate with field sales, product, and engineering to validate solutions and ensure customer success across multiple stakeholders.

Ideal candidates bring 7+ years in SaaS or enterprise software, hands-on API expertise, and experience with AI-assisted development tools.

Qualifications

7+ years of software engineering and/or solutions engineering experience in SaaS, open source, or enterprise software.
Proven track record owning complex enterprise deals with multiple technical and executive stakeholders.
Experience mentoring or coaching other SEs or technical team members.
Hands-on experience with AI-assisted development tooling (e.g., Claude Code, GitHub Copilot, OpenAI Codex) required.

Responsibilities

Support field sales in helping customers understand the value of the Kong API and AI connectivity platform.
Conduct discovery conversations to map customer requirements to Kong solutions from initial product reviews through production.
Support POCs throughout the evaluation process, owning technical validation and stakeholder alignment.
Ensure customer satisfaction across assigned accounts.
Collaborate with support, product, and engineering teams to advocate for customer needs.
Create technical documentation for DevOps, implementations, and services engagements.
Lead API Management and AI Governance evaluations, including MCP governance and shadow AI detection.
Deliver demonstrations of Kong's API & AI governance and agentic connectivity capabilities.