Staff Solutions Architect

onetrust; United States; Remote; USD 140,000 - 210,000; Full time

Benefits offered by this job

Healthcare

PTO (flexible)

Equity

Annual bonus

Retirement support

Paid parental leave

Career development

Privacy certification fees

Job summary

OneTrust is seeking a senior, customer-facing leader to shape how organizations govern AI responsibly at enterprise scale. You will connect customers with product, engineering, design, and leadership teams, turning governance needs into platform capabilities and strategic direction.

You will drive discovery with strategic customers, translate regulatory developments into product decisions, and guide governance workflows, model oversight, and compliance across the platform.

Qualifications

• Deep knowledge of AI governance, responsible AI, and enterprise AI adoption.
• Ability to work directly with senior customer stakeholders across AI, governance, privacy, legal, and engineering functions.
• Skill in translating business objectives and regulatory needs into product strategy and scalable capabilities.
• Ability to influence product and engineering priorities and build cross‑functional alignment.

Responsibilities

• Set product vision and roadmap priorities for AI governance, responsible AI, risk management, and compliance capabilities.
• Lead discovery with design partner customers to understand deployments, governance maturity, operational needs, and adoption barriers.
• Translate customer feedback and industry standards into actionable product recommendations.
• Guide capabilities for AI inventories, risk management, model oversight, governance workflows, and policy management.
• Collaborate with product, engineering, architecture, and design teams to validate priorities and improve delivery and outcomes.
• Advise customers and internal teams on responsible AI practices, governance frameworks, regulations, and how to measure value and risk reduction.

Skills

AI governance

Responsible AI

Stakeholder management

Strategic product thinking

Job description

Role overview

Shape how organizations adopt and govern artificial intelligence responsibly at enterprise scale. This senior, customer-facing role connects strategic customers with product, engineering, design, and leadership teams, turning their governance needs and emerging risks into product direction and platform capabilities.

Responsibilities

• Set product vision and roadmap priorities for AI governance, responsible AI, risk management, and compliance capabilities.
• Lead discovery with design partner customers to understand AI deployments, governance maturity, operational needs, and adoption barriers.
• Translate customer feedback, regulatory developments, and industry standards into actionable product recommendations.
• Guide capabilities for AI inventories and assessments, risk management, model oversight, governance workflows, policy management, and compliance.
• Work with product, engineering, architecture, and design teams to validate priorities and improve delivery, quality, adoption, and customer outcomes.
• Advise customers and internal teams on responsible AI practices, governance frameworks, regulations, and ways to measure value and risk reduction.

Requirements

• Deep knowledge of AI governance, responsible AI, and enterprise AI adoption.
• Ability to work directly with senior customer stakeholders across AI, governance, privacy, legal, and engineering functions.
• Skill in translating business objectives, customer challenges, and regulatory needs into product strategy and scalable capabilities.
• Ability to influence product and engineering priorities and build alignment across customer and internal teams.

Benefits and work setup

• healthcare coverage
• flexible paid time off
• equity
• annual bonus opportunities
• retirement support
• paid parental leave
• career development
• privacy certification fees

Benefits vary by country.