Staff Software Engineer, Reliability

Robinhood; Palo Alto (CA); Hybrid; USD 120,000 - 180,000; Full time

Job summary

An established industry player is seeking a Staff Software Engineer for their Reliability Engineering team. This role is pivotal in ensuring the reliability and performance of systems that serve millions of users. You will design and maintain large-scale systems, write high-quality code, and mentor your team while fostering a culture of excellence. Join a mission-driven company that is committed to democratizing finance and be part of a dynamic team that values collaboration and innovation. If you are passionate about technology and want to make a significant impact, this opportunity is perfect for you.

Benefits

100% paid health insurance for employees

90% coverage for dependents

Annual lifestyle wallet

Lifetime maximum benefit for fertility

Dedicated mental health support

Generous time away including PTO

Catered meals

Fully stocked kitchens

Geo-specific commuter benefits

Qualifications

• 8+ years experience in designing and maintaining large-scale systems.
• Proficiency in programming languages such as Python, Go, or C++.

Responsibilities

• Design and maintain large-scale systems for Robinhood’s platform.
• Lead and mentor teammates while promoting operational excellence.

Skills

Designing large-scale systems

Building distributed systems

Mentoring team members

Troubleshooting production issues

Collaboration

Tools

Python

Go

C++

Linux

Unix

Job description

Join a leading fintech company that’s democratizing finance for all.

Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood and its subsidiaries and affiliates are lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

With growth as the top priority...

The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.

About the team + role

The Reliability Engineering team at Robinhood ensures the reliability, scalability, performance and security of the systems powering millions of users. As a hybrid role combining software engineering and systems operations, Software Engineers focused on Reliability partner closely with development teams and work on a variety of projects including:

• Applications including brokerage, crypto and money
• Service Level Agreements (SLAs) and Service Level Objectives (SLOs)
• Incident metrics (Mean Time To Detect and Mean Time To Resolve)
• Production Readiness Review (PRR)
• Black box monitoring
• Canary
• Testing infrastructure
• Staging environment
• Costs and efficiency

As a Staff Software Engineer on the Reliability team you will help build the roadmap and collaborate heavily with cross functional partners. You will build systems of reliability, centralized tooling and ensure proper focus for the team. This is a newly formed team and if you are interested in being part of the founding team, we would love to chat with you!

What you’ll do

• Design, build, and maintain large-scale systems that power Robinhood’s platform, infrastructure, and core services
• Write and review high-quality code, create capacity and scaling plans, and debug complex, real-time issues in mission-critical systems used by millions of customers.
• Lead by example, mentoring teammates, promoting best practices, and fostering a culture focused on operational excellence and system resilience.
• Take ownership of system reliability by participating in on-call rotations, proactively addressing potential issues, and driving long-term improvements to reduce downtime.
• Collaborate with industry-leading engineers to develop scalable tools and infrastructure that meet Robinhood’s growing demands.
• Drive innovation by optimizing infrastructure for reliability and cost-efficiency, supporting Robinhood’s mission to democratize finance for all at a global scale.

What you bring

• 8+ years experience in designing, building, and maintaining large-scale, distributed systems
• Proficiency in programming languages such as Python/Go/C++
• Expertise in operating systems (Linux/Unix), networking, and troubleshooting sophisticated production issues in high-availability environments.
• A track record of mentoring team members, fostering collaboration, and contributing to a culture of continuous improvement.

What we offer

• Market competitive and pay equity-focused compensation structure
• 100% paid health insurance for employees with 90% coverage for dependents
• Annual lifestyle wallet for personal wellness, learning and development, and more!
• Lifetime maximum benefit for family forming and fertility benefits
• Dedicated mental health support for employees and eligible dependents
• Generous time away including company holidays, paid time off, sick time, parental leave, and more!
• Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits

We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

Robinhood embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights.