Staff Software Engineer, Merchandising

Williams-Sonoma, Inc.; San Francisco (CA); On-site; USD 160,000 - 190,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Paid time off

Health, dental, vision insurance

Commuter benefits

Wellness program

Learning & development

Job summary

Williams-Sonoma, Inc. is seeking a highly technical Lead/Staff Software Engineer to own the integration and automation of core merchandising platforms, including Stibo STEP PIM and Oracle RMS/RMFCS.

This hands-on role requires coding, platform configuration, and cross-functional collaboration to manage enterprise product lifecycles. You will architect data models, build data pipelines across RMS, PIM, ERP, and e-commerce, and drive agentic AI initiatives in a fast-paced environment.

Qualifications

• 10+ years of core retail industry experience with merchandising and data governance.
• 8+ years hands-on software development using JavaScript, XML, JSON, Linux, RESTful/SOAP web services.
• 8+ years direct configuration and architecture experience within Stibo STEP PIM.
• Deep technical exposure to Oracle RMS/RMFCS database schemas and PL/SQL.
• Experience with agentic AI development and retrieval-augmented generation pipelines.
• Proven ability to prioritize deliverables in an Agile environment (Jira/Git).
• Familiarity with deploying enterprise apps in cloud/SaaS environments.

Responsibilities

• Design and implement ORMCS alongside STEP and RMS/RMFCS.
• Configure and architect Stibo STEP workflows, item/location/vendor portals, and data models.
• Define enterprise-wide data models and product taxonomy.
• Engineer data integration pipelines between RMS, PIM, ERP, and e-commerce systems.
• Develop production-grade agentic AI frameworks to automate retail tasks.

Skills

JavaScript

XML

JSON

RESTful APIs

Linux

Education

BS/MS in Computer Science or related field

Tools

Stibo STEP

Oracle RMS/RMFCS

Job description

About the Team

Our team builds and supports the core merchandising and product data platforms that keep the business moving, from item setup and product enrichment to pricing, inventory, and omnichannel execution.

About the Role

We are seeking a highly technical, strategic, and domain-expert Lead / Staff Software Engineer to spearhead the engineering, integration, and automation of our core enterprise merchandising platforms. In this role, you will take full ownership of our master data and core merchandising ecosystem, Stibo STEP PIM (Product Information Management) and Oracle Retail Suite (RMS / RMFCS). Oracle Retail Merchandising System (RMS) and Product Information Management (PIM) role bridges merchandising and data governance. You will design, configure, and maintain integrated platforms to manage enterprise product lifecycles, ensuring seamless data flow across supply chain, inventory, and point-of-sale systems. This is a strictly hands‑on role. You will write code, build integrations, configure platforms, and actively architect the system and collaborate other cross functional teams. Beyond traditional software engineering, this position requires demonstrated experience in Agentic AI development.

Responsibilities

• System Implementation & Integration: Design and implement Oracle Retail Merchandising Cloud Services (ORMCS) alongside enterprise PIM platforms (like Stibo Systems STEP). Actively write code, configure, and architect Stibo STEP (Item, Location, Vendor Portal) alongside Oracle Retail Merchandising Systems (RMS/RMFCS). Define enterprise-wide data models and product taxonomy. Engineer custom Stibo JavaScript business rules, state transitions, and approval workflows.
• Workflow Automation: Configure automated business rules and change-management workflows to review, approve, and enrich item data before it hits customer touchpoints.
• Data Synchronization: Map and build data integration pipelines between RMS, PIM, ERP, and e-commerce systems to enable omnichannel journeys.
• Lifecycle Management: Manage the end‑to‑end product lifecycle from vendor onboarding and purchase orders to pricing, inventory allocation, and fulfillment.
• Agentic AI Development: Use production‑grade Agentic AI frameworks to automate complex retail tasks.

Criteria

• Education: BS/MS in Computer Science, Engineering, or a related technical field or equivalent work experience.
• Retail Domain Expertise: 10+ years of core retail industry experience with a deep understanding of merchandise hierarchies, foundational inventory management, pricing systems, and supply chain operations.
• Technical Stack Mastery: 8+ years of hands‑on software development experience utilizing JavaScript, XML, XSD, JSON, Linux environments, and RESTful/SOAP Web Services.
• Stibo STEP Experience: 8+ years of direct configuration and architecture experience within Stibo STEP PIM (workflows, portal development, endpoint integrations).
• Oracle Retail Experience: Deep technical exposure to Oracle RMS/RMFCS database schemas, including advanced capability writing/reviewing complex operational PL/SQL queries and performance‑tuning Oracle databases.
• Agentic AI Proficiency: Demonstrated experience in developing autonomous AI agents. Practical experience with prompt engineering, Retrieval-Augmented Generation (RAG) pipelines.
• Delivery & Agility: Proven capability to prioritize deliverables, architect reusable systems, and collaborate with Product Management teams in a fast‑paced Agile environment (Jira/Git).
• Cloud Environments: Familiarity with deploying, configuring, and maintaining enterprise applications in cloud and SaaS environments.
• This role requires being onsite in the San Francisco, San Jose, or Rocklin, CA office Monday through Thursday.

Preferred:

• Stibo STEP Certification.
• Oracle RMFCS Certification.

Our Culture & Values

We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing.

People First

Putting People First means investing in overall well‑being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:

Benefits

• A generous discount on all WSI brands
• A 401(k) plan and other investment opportunities
• Paid vacations, holidays, and time off to volunteer
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits
• Tax-free commuter benefits
• A wellness program that supports your physical, financial and emotional health

Continued Learning

• In‑person and online learning opportunities through WSI University
• Cross‑brand and cross‑function career opportunities
• Resources for self‑development
• Advisor (Mentor) program
• Career development workshops, learning programs, and speaker series

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).

This role is not eligible for relocation assistance.

Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

The expected starting pay range for this position is$160,000 - $190,000. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.