Senior Manager Technology

Williams-Sonoma; Juneau (AK); On-site; USD 165,000 - 195,000; Full time

Benefits offered by this job

Generous discounts on Williams-Sonoma

401(k) and investment opportunities

Paid vacations and holidays

Health, dental, vision benefits

Tax-free commuter benefits

Wellness program

WSI University learning

Cross-brand career opportunities

Job summary

Williams-Sonoma, Inc. is seeking a Senior Manager to lead the Order Management and Supply Chain systems domain, driving high‑value features across brand websites with a focus on architecture, road‑mapping, and scalable, data‑driven solutions.

The role requires strong technical leadership and a track record of delivering complex OMS initiatives. You will mentor engineers, shape design decisions, and collaborate with Product Management to align delivery with business goals while managing

Qualifications

• Substantial experience building and managing an effective team of software engineers and technical leads.
• Track record of continuously optimizing team processes.
• Ability to matrix‑manage projects through the entire lifecycle.
• Strong project management and technical leadership skills.
• Self‑motivated, able to work independently, comfortable with ambiguity and calculated risk‑taking.
• Bachelor’s degree in Computer Science, Engineering or related field (or equivalent experience).

Responsibilities

• Design, build and test scalable, extensible, and maintainable supply chain system capabilities.
• Review and provide feedback on planned architecture and design for the OMS and Supply Chain domains and related systems.
• Collaborate with Product Management and business partners to drive results.
• Work with Production Support to evaluate system health and lead triage for production issues.
• Attract, select and retain critical talent; coach team members in coding and development skills.
• Facilitate Communities‑of‑Practice around critical technologies.
• Estimate development effort, allocate resources, and plan implementations and system rollouts.
• Assist in continually improving the Engineering organization.
• Develop a solid understanding of critical systems and processes.
• Perform other duties as required.

Skills

OMS expertise

Technical leadership

Agile at scale

Problem solving

Team building

Education

Bachelor’s degree in Computer Science or related field

Tools

Java 17+

Spring Boot

REST API

Kafka

ELK/Kibana

JUnit

Mockito

Oracle

NoSQL

Cassandra

Kubernetes

React

Job description

About the Role

The Williams‑Sonoma, Inc. Supply Chain Engineering organization is seeking an energetic and talented Senior Manager to lead the Order Management and Supply Chain systems domain delivery teams. The role focuses on driving high-value, high-quality features across all brand websites, with a strong emphasis on technical design, architecture, road‑mapping, and strategic planning to deliver scalable, data‑driven solutions.

Responsibilities

• Design, build and test scalable, extensible, and maintainable supply chain system capabilities.
• Review and provide feedback on planned architecture and design for the OMS and Supply Chain domains and related systems.
• Collaborate with Product Management and business partners to drive results.
• Work with Production Support to evaluate the health of the Order Management and Supply Chain systems and lead triage calls for key production issues.
• Attract, select and retain critical talent; coach team members in coding and development skills.
• Facilitate Communities‑of‑Practice around critical technologies.
• Estimate development effort, allocate resources, and plan implementations and system rollouts.
• Assist in continually improving the Engineering organization.
• Develop a solid understanding of critical systems and processes.
• Perform other duties as required.

Criteria

• Substantial experience building and managing an effective team of software engineers and technical leads.
• Track record of continuously optimizing team processes.
• Ability to matrix‑manage projects through the entire lifecycle.
• Strong project management and technical leadership skills.
• Ability to gather information and make prompt, insightful decisions.
• Excellent organizational, communication, and interpersonal skills.
• Demonstrated conflict mitigation and conflict resolution across workgroups.
• Experience meeting deadlines under tight time constraints.
• Negotiation skills with external vendors.
• Self‑motivated, able to work independently, comfortable with ambiguity and calculated risk‑taking.
• Bachelor’s degree in Computer Science, Engineering or related field (or equivalent experience).

Technical Competencies Required

• 10+ years of hands‑on experience building and owning Order Management Systems, preferably IBM Sterling Order Management System.
• Java 17+ with functional programming in Java, Spring Boot, REST API development, Kafka, ELK/Kibana, JUnit, Mockito, Oracle, NoSQL, Cassandra, etc.
• Agile delivery practices at scale.
• Microservices architecture and governance.
• Front‑end knowledge of Micro Front Ends, JavaScript frameworks such as React.
• Experience building highly scalable, transactional customer‑facing applications.
• Understanding of infrastructure, networking, and security lifecycle management.
• Experience creating CI/CD and DevOps pipelines.

Additional Engineering Skillset

• Implement, test, and operate advanced software security techniques in compliance with company standards.
• Develop non‑functional requirements for new and existing capabilities.
• Performance testing of UI, microservices, and order‑management capabilities.
• Collaborate with DBA to design relational and non‑relational databases.
• Ownership and technical leadership of platform infrastructure technologies such as Kubernetes and Kafka.

Benefits

• Generous discounts on all Williams‑Sonoma brands.
• 401(k) plan and other investment opportunities.
• Paid vacations, holidays, and volunteer time off.
• Health, dental, vision, and same‑sex domestic partner benefits.
• Tax‑free commuter benefits.
• Wellness program supporting physical, financial, and emotional health.
• In‑person and online learning opportunities through WSI University.
• Cross‑brand and cross‑function career opportunities, mentor program, and workshops.

This role is not eligible for relocation assistance.

Compensation

The expected starting pay range for this position is $165,000 - $195,000 annually. Pay may vary by market and will be determined based on experience and other factors permitted by law.

Williams‑Sonoma, Inc. is an Equal Opportunity Employer. The company considers applicants with criminal histories in compliance with applicable laws and the San Francisco Fair Chance Ordinance.