Staff Software Engineer, Cloud Infrastructure

Accord; San Francisco, Northern (CA, KY); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Top pay & equity

Unlimited PTO

Health/dental/vision

Bi-annual offsites

Hybrid work

Job summary

Accord is seeking its first Cloud Infrastructure Engineer to own and expand the infrastructure powering our core product. You will work across Kubernetes, deployment, networking, and observability, with a priority on deploying and operating Accord on Oracle Cloud Infrastructure (OCI).

You’ll collaborate with an experienced team and improve tooling to enhance developer experience. You will also own our engineering platform, advancing CI/CD, release workflows, testing infrastructure, and internal

Qualifications

• Experience in cloud infrastructure with Kubernetes and production systems.
• Hands-on with a major cloud provider (GCP, AWS, Azure, or OCI).
• Proficient in Infrastructure as Code and automation (Terraform).

Responsibilities

• Build and operate Accord’s multi-cloud infrastructure, starting with OCI.
• Own Accord’s cloud infrastructure with reliability, security, and observability.
• Foster a collaborative engineering culture through knowledge sharing.
• Develop and evolve the engineering platform, including CI/CD and tooling.

Skills

Cloud infrastructure

Kubernetes

Terraform

Ownership

Collaborative engineer

Tools

Terraform

Job description

About Us

Accord is a breakout Series A startup (funding announcement) founded by proven leaders from Stripe, LinkedIn, and Google. Accord’s high-bar for execution has quickly led to big wins, including:

• Driving 100+ paying customers under 12 months of launching

• Partnering with industry leaders such as Samsara, Harvey.ai, Decagon, Xactly etc.

• Raving reviews from its 10,000+ users, G2 Feedback

The company is on a mission to transform how Revenue Leaders drive Execution Excellence. From setting and enforcing standards for how their GTM team sells, onboards, and expands with customers, ambitious leaders use Accord to up-level the craft of Sales.

With hubs in Toronto & San Francisco, Accord is bringing on passionate builders who sweat the details and want to build something special.

The Role

Accord is going Multi-Cloud, and we’re looking for our first Cloud Infrastructure Engineer to own and expand the infrastructure that powers our core product.

You’ll work across Kubernetes, infrastructure deployment, networking, cloud abstractions, and observability. A key priority will be deploying and operating Accord on Oracle Cloud Infrastructure (OCI), building the tooling and abstractions that make our multi-cloud environment reliable and repeatable.

You’ll partner closely with our experienced engineering team, taking ownership of our cloud infrastructure while contributing to a culture of collaboration and curiosity.

You’ll also own our engineering platform, improving how engineers build, test, deploy, and operate software through better tooling and developer experience.

You Will

• Build and operate Accord’s multi-cloud infrastructure, with an immediate focus on deploying our platform to OCI.

• Own Accord’s cloud infrastructure, ensuring reliability, security, observability, and scalability as Accord grows.

• Contribute to a collaborative and curious engineering culture by sharing knowledge, understanding our product deeply, and challenging each other’s thinking.

• Build and evolve our engineering platform, including CI/CD, release and testing infrastructure, developer environments, and internal tooling.

Who You Are

• Experienced in cloud infrastructure, with deep knowledge of Kubernetes, networking, and production systems.

• Hands-on with a major cloud provider such as GCP, AWS, Azure, or OCI, and comfortable learning new cloud environments.

• Strong with Infrastructure as Code and automation, using tools like Terraform to build repeatable, maintainable infrastructure.

• An owner and problem solver who can independently drive complex infrastructure projects from design through production.

• A collaborative engineer who communicates clearly, shares knowledge, and enjoys solving hard problems with others.

Location:

• We're a hybrid team in the office 3x per week in Toronto or San Francisco, depending on the role.

Our Values

• Everyone is a Product Person — We share a builder’s mindset and passion for great products.

• Radical Collaboration — We win, grow, and learn together—across teams and functions.

• 10/10 — We go beyond great; the final 10% delivers 90% of the value.

• Integrity Over Everything — We do the right thing, even when no one’s watching.

Why You’ll Love Working Here

• Competitive top-percentile pay & equity

• Unlimited PTO

• Health, dental, vision, life, and disability coverage

• Bi-annual team offsites (meet your teammates IRL!)

• Hybrid work environment (3 days in-office per week)

Commitment to Inclusion, Equity & Diversity

We believe innovation thrives when diverse perspectives come together. We’re committed to creating an inclusive environment where everyone feels valued, heard, and empowered to contribute their authentic selves. We welcome candidates of all backgrounds and identities to join our team of Accordions.

What Sales Leaders Are Saying

“With Accord, we ended up displacing not just People.ai, but the need for one of our enablement platforms as well. The content management piece, the deal-level execution, and the ability to surface internal components like approval matrices or quoting instructions at the right time, for every deal, was a game changer.”

Bayley Fesler, Director of Revenue Operations, Xactly

"This is a sales tool that the team tells me they can't live without anymore. They would be so upset if we took it away from them, which I never hear about tools.”

Niki Phillips, VP of Enterprise Sales, Hootsuite

"Accord is poised to give us meaningful metrics and tangible insights into how our methodologies are actually being adopted and used in the field, which is a game-changer for proving the impact of our enablement programs.”

Aaron C, Revenue Enablement Manager at Greenway Health