Staff Software Engineer: AI-Driven Concierge Platform Leader

AppFolio; Denver (CO); Hybrid; USD 167,200 - 209,000; Full time

Job summary

AppFolio is seeking a Staff Software Engineer to lead the Resident Concierge subsegment, shaping the architectural direction and building robust, production-grade SaaS infrastructure. You will mentor peers, collaborate with ML and product teams, and drive the adoption of AI-assisted approaches to deliver high-value experiences for property managers and residents.

The role emphasizes building scalable systems, owning full lifecycle delivery, and delivering high-quality software in a fast-growing,

Qualifications

• 8+ years of experience building and scaling web-based SaaS apps.
• Experience leading architectural discussions and making technical trade-offs.
• Proficiency with AI tooling, prompting, iteration, and AI-generated output quality.
• Familiarity with Go, React, AWS, and service-oriented architectures.

Responsibilities

• Drive technical vision and strategy for the Resident Concierge subsegment and align with product goals.
• Lead design and implementation of distributed systems to support higher traffic and scale.
• Coach engineers and promote a high-trust, autonomous culture with ownership.
• Collaborate with Product, Design, and ML leaders to bridge AI capabilities with customer value.
• Own the full lifecycle of solutions from discovery to production and delivery.
• Research and apply new technologies to improve system quality and delivery speed.

Skills

8+ years of experience developing and

Architectural discussions

AI tooling and prompting

Golang

React

AWS

Education

Bachelor’s/Master’s/Ph.D. in Computer Science or related

Tools

Golang

React

AWS

Job description

AppFolio is seeking a Staff Software Engineer to lead the Resident Concierge subsegment, shaping the architectural direction and building robust, production-grade SaaS infrastructure. You will mentor peers, collaborate with ML and product teams, and drive the adoption of AI-assisted approaches to deliver high-value experiences for property managers and residents.

The role emphasizes building scalable systems, owning full lifecycle delivery, and delivering high-quality software in a fast-growing,