Staff Software Engineer - AI Deployments & Scale

ServiceNow; San Diego (CA); On-site; USD 149,800 - 262,200; Full time

Benefits offered by this job

401(k) Plan with company match

Health plans including flexible spending accounts

Flexible time away plan

Family leave programs

Job summary

ServiceNow is seeking a Staff Software Engineer for their GAIL Core Team in San Diego, California. In this role, you will lead complex engagements and mentor new engineers, driving AI adoption in enterprise environments.

Applicants should have over 6 years of software engineering experience, strong skills in JavaScript and other languages, and capabilities in AI feature integration. The position offers a competitive salary ranging from $149,800 to $262,200, plus additional benefits.

Qualifications

• 6+ years of software engineering experience, ideally with enterprise product work.
• Strong coding ability in JavaScript and additional languages.
• Experience deploying AI features in customer environments.
• Ability to mentor effectively.
• Strong communication skills across various audiences.

Responsibilities

• Lead complex GAIL and Go-Live Support engagements.
• Own and evolve the GAIL playbook.
• Build and maintain shared GAIL tooling.
• Mentor incoming GAIL engineers through onboarding.
• Capture deployment patterns and enhance knowledge base.
• Drive quality standards across the GAIL practice.

Skills

JavaScript

Java

Python

AI integration

Strong communication skills

Job description

ServiceNow is seeking a Staff Software Engineer for their GAIL Core Team in San Diego, California. In this role, you will lead complex engagements and mentor new engineers, driving AI adoption in enterprise environments.

Applicants should have over 6 years of software engineering experience, strong skills in JavaScript and other languages, and capabilities in AI feature integration. The position offers a competitive salary ranging from $149,800 to $262,200, plus additional benefits.