Staff Software Engineer

Uniphore Technologies North America Inc; Palo Alto (CA); Hybrid; USD 169,000 - 234,000; Full time

Job summary

A forward-thinking company is seeking a Staff Platform Engineer to join their innovative team. This role focuses on building a modern GenAI stack for enterprises, utilizing cutting-edge technologies like AI, NLP, and ML. You will be responsible for developing scalable applications in a hybrid environment, ensuring the integration of advanced AI capabilities into business processes. The ideal candidate will have a passion for creating world-class applications and a customer-first mindset. Join this dynamic team and contribute to shaping the future of AI in enterprise solutions, while enjoying a supportive work environment with competitive compensation and generous benefits.

Benefits

Pre-IPO stock options

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Generous paid time off

Paid holidays

Birthday paid day off

Qualifications

• 10+ years in engineering roles with proficiency in Java, Python, and Go.
• Experience with cloud-native environments and distributed systems.

Responsibilities

• Develop operational environments for deep learning neural networks.
• Work in a cloud-native environment using AWS services.

Skills

Java

Python

Go

CI/CD

AI/ML

Distributed Systems

Kubernetes

SQL

REST

Docker

Education

Bachelor's in Computer Science

Master's in Computer Science

Tools

AWS

Docker

Kubernetes

Cassandra

Kafka

Elastic Search

Prometheus

Job description

time left to apply End Date: August 31, 2025 (30+ days left to apply)

job requisition id JR100468

Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.

Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.

As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.

Job Description:

Uniphore is a leading B2B AI-native company with decades of proven success. Engineered for scalability and tailored for enterprise needs, we drive AI transformation that delivers real business impact across multiple industries and the largest global deployments.

At Uniphore we are building the modern GenAI stack for the enterprise. That includes all required layers and capabilities: data; knowledge; agents model training, deployment and operationalization; and applications that act both as conduits for GenAI actions as well as sources of training data for our models.

Today, Uniphore’s technology empowers over 750,000 end-users across 1,600 enterprises in 20 countries. Discover the unmatched capabilities of Uniphore—because there’s no AI like it.

We are an AI technology company creating path-breaking products using AI, NLP and ML technologies. We are growing and looking for talented engineers with a passion for creating world-class uber-scale applications who always think “customer-first”.

Staff Platform Engineer

Location: Hybrid/Palo Alto, CA (onsite 2-3 days/week)

Responsibilities:

• Development in a Java, Python and Go environment to create an operational and hyper scale run time environment for deep learning neural networks executing in real time.
• Execute on a cloud-native environment using AWS cloud services.
• Deep knowledge on distributed systems.
• Expertise in Kubernetes, distributed messaging frameworks, databases and uber scale no-SQL, columnar datastores.
• Ability to help with CI/CD and operational environments.
• Expertise in application backend preferably dealing with AI/ ML services.
• Experience building products in Security and Compliance space.

Qualifications:

• Bachelor's/Master’s in Computer Science or software programming related field of study.
• 10+ years’ experience in engineering roles.
• Proficiency in Java/Python/Go, GRPC, SQL, REST, Tomcat, AWS stack, full familiarity with Docker and Kubernetes.
• Experience with Spring framework is a plus.
• Ability to think scale and figure out big performance problems at will.
• Obsession over quality.
• Knowledge of integration-as-a-service technologies is a HUGE plus.
• Hands on experience working with big data tech like Cassandra, Kafka, Elastic search, Prometheus is highly desirable.
• Experience integrating with telephony systems such as Avaya, Cisco, Mitel and Enterprise technologies like Azure Apps, Salesforce CRM, Google Apps, Zoom, Teams would be good to have.
• AI/ML experience will be super.
• You are a tinkerer, have a creative mind, and a keen ability and initiative to think “beyond” -- aka a “startup mindset.”

Hiring Range:

$169,800 - $233,500 - for Primary Location of USA - CA - Palo Alto

The specific rate will depend on the successful candidate's qualifications and prior experience.

In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.

Location preference:

USA - CA - Palo Alto

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.