Staff Software Engineer

Innovative Signal Analysis, Inc.; Boston (MA); Hybrid; USD 147,000 - 196,000; Full time

Benefits offered by this job

Free SimpliSafe home system and pro‑监监

Employee Resource Groups (ERGs)

Total rewards package

Job summary

SimpliSafe is hiring a Staff Backend Software Engineer to guide the technical direction of User Systems Platform. You will lead the design and evolution of cloud-based backend services powering native mobile apps, shaping architecture for high availability and scalable performance.

The role involves mentoring engineers, owning complex backend systems, and coordinating with product and engineering managers to plan long-term roadmaps while maintaining high coding standards.

Qualifications

• Extensive software engineering leadership on staff level
• Design, build, operate distributed high-volume backend systems and REST/gRPC APIs
• Architect with event-driven patterns, domain-driven design, and containerization
• Cloud proficiency across AWS/GCP/Azure and CI/CD tooling
• Strong communication and cross-functional influence
• Experience with Agile/DevOps practices

Responsibilities

• Own design, review, and implementation of complex backend services and microservices
• Write maintainable code and tackle challenging problems
• Drive performance, scalability, monitoring, and operational excellence to meet SLOs/SLIs
• On-call rotation as first responder for team-owned systems
• Define long-term technical roadmap with PMs, manage debt
• Mentor engineers, conduct reviews, raise technical bar across backend org
• Lead cross-team collaboration, standardize shared services and technologies
• Drive technical processes and post-mortems for incidents

Skills

Staff level leadership

Distributed backend systems

REST/gRPC APIs

Cloud platforms (AWS/GCP/Azure)

DevOps & CI/CD

Agile methodologies

Tools

Docker

Kubernetes

Monitoring/Logging tools

Job description

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.
We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday - working together in person and choosing where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.

About the Role

We are seeking an exceptionally talented and hands‑on Staff Backend Software Engineer to drive the technical direction and architecture of User Systems Platform. Our User Systems team develops and maintains our cloud‑based backend systems that power our native mobile applications.

This role is key to accelerating technical initiatives, focusing on complex cross‑team efforts, delivering high‑impact technical work, and fostering continuous engineering excellence.

Key Responsibilities

• Own the design, review, and implementation of complex, large‑scale, and highly available backend services and microservices.
• Write high‑quality, maintainable code and tackle the most challenging technical problems.
• Define and drive improvements in performance, scalability, monitoring, and operational excellence, ensuring our systems meet demanding SLOs/SLIs.
• Serve in an On‑Call rotation as a first responder for systems owned by the team.
• Work closely with Engineering Managers and Product Managers to define the long‑term technical roadmap, identifying strategic investments in core infrastructure and managing technical debt.
• Act as the lead technical mentor and coach for engineers, defining best practices, conducting rigorous code and design reviews, and raising the overall technical bar across the entire backend organization.
• Lead technical collaboration and coordination across different teams, resolving major technical blockers, and standardizing shared services and technologies.
• Drive key technical processes and project execution, including technical planning, and leading post‑mortems for major incidents.

Required Skills & Qualifications

• Extensive professional software engineering experience, with significant time spent leading technical projects and driving technical direction at Staff level.
• Deep experience designing, building, and operating distributed, high‑volume backend systems and REST/gRPC APIs.
• Proven ability to architect solutions using modern patterns, including event‑driven architectures, domain‑driven design, and containerization (Docker, Kubernetes).
• Strong knowledge of cloud platforms (e.g., AWS, GCP, Azure) and proficiency in operational tools for monitoring, logging, and CI/CD.
• Great communication, documentation, and presentation skills, with experience influencing technical decisions across organizational boundaries.
• Familiarity with Agile methodologies (Scrum or Kanban) and DevOps principles.

What Values You’ll Share

• Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long‑term relationships with them.
• Aim High - Always challenging ourselves and others to raise the bar.
• No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
• One Team - Taking a highly collaborative approach to achieving success.
• Lift As We Climb - Investing in developing others and helping others around us succeed.
• Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

What We Offer

• A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here )
• A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive
• Free SimpliSafe system and professional monitoring for your home.
• Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.

The target annual base pay range for this role is $146,600 - $195,500.

Beyond base pay, we offer a Total Rewards package that may include participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits. More details can be found here .

We’re committed to fair and equitable pay practices, as well as pay transparency. We regularly review our programs to ensure they remain competitive and aligned with our values.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact [e-mail] .

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in SimpliSafe’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.