Staff Site Reliability Engineer (Remote in Brazil)

Openkrill; United States; Remote; USD 150,000 - 190,000; Full time

Benefits offered by this job

Monthly bonuses

Employee referral bonuses

Adoption assistance

Tuition reimbursement

Certification reimbursement

Certification completion bonuses

Job summary

KnowBe4’s Site Reliability Engineers help ensure our platforms are reliable, secure, scalable, and efficient. They work in a fast-paced, agile environment to improve safety and reliability of distributed services that power our platforms.

The ideal candidate stays current with AWS service releases, communicates effectively, and can manage time across multiple priorities while contributing to optimization and security initiatives.

Qualifications

• Advanced degree with 8+ years of experience in software or system architecture.
• Training in secure coding practices (preferred).
• Proficient in multiple programming languages (e.g., Python, Ruby, JavaScript).
• Experience architecting high-scale, distributed patterns in AWS.
• Experience designing repeatable CI/CD workflows; GitLab preferred.
• Excellent communication and documentation skills.
• Strong time management across competing projects.
• Ability to quickly understand, debug, and explain complex distributed systems.
• AWS Associate Cloud Certification(s).

Responsibilities

• Identify and plan future prevention for production incidents.
• Design globally distributed systems and processes for the organization.
• Identify deficiencies in current applications and infrastructure and correct them when found.
• Define tailored solutions to complex technical problems and share them with teammates.
• Make significant new contributions in technology, potentially patents and publications.
• Translate strategic goals into operational plans.
• Coordinate across teams and functions.
• Lead sub-projects or smaller teams when needed.

Skills

Programming languages

CI/CD

AWS

Communication

Time management

Distributed systems

Self-management

Debugging

AWS Certifications

Education

BS/MS/Ph.D. or equivalent

Tools

GitLab

Job description

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.

Please learn more about our team and office culture in São Paulo, Brazil, visit the following links.Careers Page: https://www.knowbe4.com/careers/locations/sao-pauloGlassdoor: https://www.glassdoor.com/Location/KnowBe4-S%C3%A3o-Paulo-Location-EI_IE969384.0,7_IL[…]M_-C1lsxoZq7Cx8IriVE8MkrzuTmnJzqego77RAWZz9sqGt_55BflwYKpQegLinkedIn: https://www.linkedin.com/company/knowbe4/life/brazil/

KnowBe4’s Site Reliability Engineers help ensure that our platforms are reliable, secure, scalable, and efficient. They work alongside other engineers in a fast-paced, agile development environment, and share solutions to advance the technologies running our systems, improve their safety and reliability, and make the complex distributed services that deliver our platforms easy to understand.

The ideal member of our team gets excited about new AWS service releases, stays up-to-date on industry trends and design patterns, and has excellent time-management and communication skills.

Some of the technologies we use:

• Programming Languages - Python, Ruby, Rust
• Infrastructure as Code - Terraform, AWS, OpenTofu
• Source Code Management and CI/CD - GitLab, Git
• Observability - DataDog
• Containerized Workloads - Docker
• Cloud-native infrastructure in AWS - ECS, Lambda, Step Functions, SNS/SQS, Transit Gateway, Aurora, DynamoDB, CloudFront, S3, AppSync, API Gateway, and many more.

Responsibilities:

• Identify and plan future prevention for production incidents
• Design globally distributed systems and processes for the organization
• Identify deficiencies in our current applications and infrastructure and correct them when found
• Define tailored solutions to complex technical problems and effectively share them with your teammates
• Makes significant new contributions in technology, sometimes resulting in patents, trade secrets, and/or professional publications and presentations
• Translates KnowBe4's strategic goals into operational plans
• Provides coordination across functional boundaries.
• May act as team lead for larger sub-projects or entire, small projects

Minimum Qualifications:

• BS/MS/Ph.D. or equivalent plus 8 years experience
• Training in secure coding practices (preferred)
• Proficient coding in multiple or unfamiliar programming languages (e.g. Python, Ruby, Javascript).
• Experience architecting intricate, high-scale patterns in AWS
• Experience architecting repeatable workflows for continuous integration and continuous deployment (CI/CD) - GitLab is preferred
• Superb communication and documentation skills
• Effectively able to self-manage your time across competing projects
• Ability to quickly understand, debug, and explain complex distributed systems
• AWS Cloud Certification(s) - Associate Level

Additional Qualifications (Preferred):

• AWS Cloud Certification(s) - Professional Level
• GCP and or Azure
• Experience working for a public company
• Open-source contributions or technical blog experience

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.