Snr. Site Reliability Engineer (Remote in Brazil)

OpenKrill; United States; À distance; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Monthly bonuses

Referral bonuses

Adoption assistance

Tuition reimbursement

Certification reimbursement

Certification bonuses

Résumé du poste

KnowBe4 seeks a Site Reliability Engineer to help build scalable, secure, and reliable AWS-based infrastructure. You will work with a fast-paced team to improve deployment strategies, observability, and incident response, ensuring robust systems across distributed services.

Ideal candidates have 5+ years in SRE/DevOps, strong scripting skills in Python or Ruby, and experience with Terraform, Docker, and GitLab CI/CD.

Qualifications

• 5+ years of relevant work experience in SRE/DevOps or equivalent.
• Training in secure coding practices (preferred).
• Proficient scripting in Python, Ruby, Javascript.
• Experience designing high-scale AWS patterns.
• Experience building repeatable CI/CD workflows (GitLab preferred).
• Excellent communication and time-management skills.
• Ability to quickly understand and debug complex distributed systems.

Responsabilités

• Work with SREs to build scalable AWS-based applications and infra.
• Maintain and improve extensible infrastructure-as-code with Terraform.
• Learn and improve deployment strategies across teams.
• Deliver observability, monitoring, and alerting patterns for apps and infra.
• Serve as escalation point for production incidents root-cause analysis.
• Assist in designing globally distributed systems and processes.
• Identify and fix deficiencies in applications and infrastructure.
• Define new approaches and tailored solutions to complex problems.
• Lead projects with SREs and communicate progress to stakeholders.

Connaissances

Python

Ruby

Rust

CI/CD

AWS

Terraform

OpenTofu

GitLab

Git

DataDog

Docker

Formation

BS/MS/PhD or equivalent

Outils

Git

Terraform

OpenTofu

DataDog

Docker

AWS

Description du poste

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.

To learn more about our team and office culture in São Paulo, Brazil, visit the following links.Careers Page: https://www.knowbe4.com/careers/locations/sao-pauloGlassdoor: https://www.glassdoor.com/Location/KnowBe4-S%C3%A3o-Paulo-Location-EI_IE969384.0,7_IL[...]M_-C1lsxoZq7Cx8IriVE8MkrzuTmnJzqego77RAWZz9sqGt_55BflwYKpQegLinkedIn: https://www.linkedin.com/company/knowbe4/life/brazil/

KnowBe4’s Site Reliability Engineers help ensure that our platforms are reliable, secure, scalable, and efficient. They work alongside other engineers in a fast-paced, agile development environment, and share solutions to advance the technologies running our systems, improve their safety and reliability, and make the complex distributed services that deliver our platforms easy to understand.

The ideal member of our team gets excited about new AWS service releases, stays up-to-date on industry trends and design patterns, and has excellent time-management and communication skills.

Some of the technologies we use

• - Programming Languages - Python, Ruby, Rust
• - Infrastructure as Code - Terraform, AWS, OpenTofu
• - Source Code Management and CI/CD - GitLab, Git
• - Observability - DataDog
• - Containerized Workloads - Docker
• - Cloud-native infrastructure in AWS - ECS, Lambda, Step Functions, SNS/SQS, Transit Gateway, Aurora, DynamoDB, CloudFront, S3, AppSync, API Gateway, and many more.

Responsibilities

• - Work with other Site Reliability Engineers to build highly scalable and resilient applications and infrastructure in AWS
• - Maintain and improve extensible infrastructure-as-code using Terraform
• - Learn, maintain, and improve our existing deployment strategies
• - Deliver effective observability, monitoring, and alerting patterns for KnowBe4’s applications and infrastructure
• - Act as an escalation point for identifying and resolving the root cause for production incidents
• - Provide assistance designing globally distributed systems and processes for the organization
• - Identify deficiencies in our current applications and infrastructure and correct them when found
• - Define new approaches and tailored solutions to complex technical problems
• - Act as a project leader with other Site Reliability Engineers and ensure progress is communicated effectively to project stakeholders

Minimum Qualifications

• - BS/MS/Ph.D. or equivalent plus 5 years experience
• - Training in secure coding practices (preferred)
• - Proficient authoring scripts in one or more programming languages (e.g. Python, Ruby, Javascript).
• - Experience designing and operating high-scale patterns in AWS
• - Experience building and designing repeatable workflows for continuous integration and continuous deployment (CI/CD) - GitLab is preferred
• - Excellent communication skills
• - Effectively able to self-manage your time across competing projects
• - Ability to quickly understand and debug complex distributed systems

Additional Qualifications (Preferred)

• - Confident writing in Python
• - AWS Cloud Certification(s) - Professional Level
• - GCP and or Azure
• - Experience working for a public company
• - Open-source contributions or technical blog experience

Our Fantastic Benefits

• We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.