Staff Site Reliability Engineer

Thrive Market; United States; Remote; USD 150.000 - 210.000; Vollzeit

Zusammenfassung

Thrive Market is seeking a Staff Site Reliability Engineer to help define the reliability foundation for Thrive Market’s platform, shaping SRE practices from the ground up and setting SLOs, SLIs, and error budgets.

You will work with a first-class team to build observability into everything we do, containerized on Kubernetes, while evaluating a platform migration to a next‑generation ecommerce system. This is a high‑impact role at a fast-growing online marketplace.

Qualifikationen

• Experience defining SLOs and SLIs for critical services.
• Strong background in Kubernetes-based platform reliability.
• Proven ability to design scalable observability and incident response processes.

Aufgaben

• Define, implement, and own Service Level Objectives (SLOs) and Service Level Indicators (SLIs) across critical platform services.
• Build and maintain comprehensive monitoring, alerting, and observability systems using tools like Datadog, Prometheus, Grafana, or similar platforms.
• Establish error budgets and use them to balance feature velocity with reliability investments.
• Lead incident response efforts, conduct blameless postmortems, and drive systemic improvements that prevent recurrence.
• Design and implement chaos engineering practices to proactively identify failure modes before they impact members.

Kenntnisse

SRE fundamentals

Kubernetes

Observability tools

Incident response

Chaos engineering

Disaster recovery

Tools

Datadog

Prometheus

Grafana

Jobbeschreibung

ABOUT THRIVE MARKET

Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,700,000+ members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company.

Join us as we bring healthy and sustainable living to millions of Americans in the years to come.

THE ROLE

We’re looking for a Staff Site Reliability Engineer to help define and build the reliability foundation for Thrive Market’s platform. You’ll be working with a first‑class group of engineers to establish our SRE practice from the ground up; defining SLOs, SLIs and Error Budgets, building observability into everything we do, and creating the frameworks that ensure our systems scale reliably during our company’s rapid growth.

This is a high‑impact role at an exciting inflection point. We’ve recently containerized our entire platform on Kubernetes, and we’re evaluating a potential platform migration to a next‑generation ecommerce platform. You’ll be balancing hands‑on reliability work with the strategic thinking needed to build systems that self‑heal and get better over time.

If you’ve read books like The Google SRE Handbook, The Phoenix Project, Accelerate, The DevOps Handbook, etc., this is the right place for you!

RESPONSIBILITIES

Reliability Observability

• Define, implement, and own Service Level Objectives (SLOs) and Service Level Indicators (SLIs) across critical platform services
• Build and maintain comprehensive monitoring, alerting, and observability systems using tools like Datadog, Prometheus, Grafana, or similar platforms
• Establish error budgets and use them to balance feature velocity with reliability investments
• Lead incident response efforts, conduct blameless postmortems, and drive systemic improvements that prevent recurrence
• Design and implement chaos engineering practices to proactively identify failure modes before they impact members

Infrastructure Platform

• Architect and optimize our Kubernetes-based container orchestration platform for reliability, performance, and cost efficiency
• Support large infrastructure migrations, ensuring a smooth transition with minimal disruption to business operations
• Contribute to the evaluation and execution of potential platform migrations, with a focus on reliability planning and risk mitigation
• Design and implement automated deployment pipelines that enable rapid, error‑free releases with feature flags and built‑in rollback/roll‑forward capabilities
• Develop and own disaster recovery plans, capacity planning models, and system hardening initiative