STAFF SERVICES MANAGER I

Massachusetts Mutual Life Insurance; Seattle (WA); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Massachusetts Mutual Life Insurance is seeking a Staff Services Manager I (Specialist) under the direction of the Section Chief to manage the coordination of a variety of complex projects in the California public sector. You will serve as the Bureau’s project lead, set deadlines, assign responsibilities, and track progress with internal and external stakeholders.

This role requires strong communication, organization, and the ability to collaborate with staff from state and county departments,

Qualifications

• Effective communicator.
• Highly organized and self-motivated.
• Proven ability to collaborate with personnel at all organizational levels.

Responsibilities

• Lead coordination of complex projects as the Bureau’s project lead.
• Monitor overall project direction, set deadlines, assign responsibilities.
• Track and summarize project progress.
• Provide guidance to participants, analyze data, and write/review time-sensitive documents.
• Communicate effectively and collaborate across multiple agencies.

Skills

Effective communicator

Highly organized

Collaboration across levels

Job description

Position Overview

Staff Services Manager I (Specialist) – Under the direction of the Child Care and Intergenerational Services Section Chief (SSM II), you will manage the coordination of a variety of complex projects. This role serves as the Bureau’s project lead, monitoring the overall direction of projects, setting deadlines, assigning responsibilities, and tracking and summarizing progress. You will provide guidance to key participants, analyze data, write and review time‑sensitive documents for internal and external stakeholders, and collaborate with staff from state departments, county departments, client advocates and other stakeholders.

Responsibilities

• Manage coordination of complex projects as the Bureau’s project lead.
• Monitor overall project direction, set deadlines, assign responsibilities.
• Track and summarize project progress.
• Provide guidance to participants, analyze data, and write/review time‑sensitive documents.
• Communicate effectively, remain organized, and collaborate across multiple agencies.

Qualifications

• Effective communicator.
• Highly organized and self‑motivated.
• Proven ability to collaborate with personnel at all organizational levels.

Desirable Qualifications

• Excellent interpersonal, communication and presentation skills.
• Experience facilitating multi‑stakeholder projects.
• Knowledge of child‑care programs.

Benefits

• Health, dental, vision, long‑term care and disability insurance.
• Paid leave and vacation.
• Medical coverage and CalPERS pension upon retirement.
• Two weeks paid vacation per year and two weeks paid sick leave per year.
• Two professional development days and one paid personal holiday.
• Pre‑tax parking fee program.
• Public transit passes (100% discount or reimbursement up to the IRS monthly exclusion).
• Vanpool driver and rider reimbursement of the monthly fee up to the IRS monthly exclusion.

Telework

Eligible for hybrid telework under California Government Code Section 14200 for applicants residing in California. Telework schedules may change and are subject to departmental policy.

Working Conditions

The position is based in Sacramento County; the office is within walking distance of public transportation and located near key transportation routes.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug‑free workplace. All applicants for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the laws of the State, the rules governing Civil Service, and the special trust placed in public servants.