STAFF SERVICES MANAGER I

Department of Managed Health Care; California; Hybrid; USD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a Staff Services Manager I (Specialist) to oversee high-profile communications projects. This role involves analyzing complex data and sensitive issues while ensuring effective communication. The position supports a hybrid work model, requiring in-person attendance twice a week, allowing for flexibility while meeting operational needs. Ideal candidates will possess strong analytical and communication skills, making sound decisions in a dynamic environment. Join a team where your contributions will significantly impact public health communications and policy management.

Qualifications

• Strong analytical skills to interpret complex data and information.
• Excellent communication skills both orally and in writing.

Responsibilities

• Manage sensitive and high-profile communications projects.
• Coordinate and evaluate complex data and information.

Skills

Oral Communication

Written Communication

Analytical Skills

Decision Making

Education

Bachelor's Degree

Job description

This is a re-advertisement that had a Final Filing Date of 6 / 5 / 2024. If you have already applied, please do not re-apply; your application may still be considered.

Under the general direction of the Deputy Director for Communications and Planning (Deputy Director), the Staff Services Manager I (Specialist) is responsible for managing several sensitive and high-profile communications projects. The incumbent in this position will coordinate and evaluate complex data and information to manage multiple communications projects and assignments. These assignments involve the interpretation of sensitive issues, complex policy, dozens of data sets, and analytical processes. The incumbent should be able to communicate clearly both orally and in writing; analyze situations and data accurately; and make sound decisions.

This position is eligible for a hybrid telework schedule under Government Code 14200. Under the Department of Managed Health Care’s (DMHC) current hybrid telework policy, employees may be required to report in-person to the office two times per week and will be required to utilize a shared or “hotel” workspace. Employees may also be required to report in person more frequently as determined by management, which may include working at a DMHC designated headquarters and/or offsite events or locations. Employees must work from a location within California while employed at the DMHC.

Working Conditions

The DMHC utilizes a hybrid telework model to provide all employees with an avenue to telework while ensuring business and operational needs are met.

Remote-Centered employees are expected to maintain a safe and distraction-free work environment at the approved alternate work location. Remote-Centered employees agree to adhere to the state telework policy, the DMHC's telework policy, and conditions cited in the Telework Agreement (STD 200).

Office-Centered employees are expected to maintain a dedicated workstation at a DMHC official worksite. Office-Centered employees are expected to work in a climate-controlled office or cubicle under artificial lighting.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

All applicants not currently employed by the DMHC will be subject to a pre-employment background investigation. The investigation will consist of fingerprinting and an inquiry to the California Department of Justice to disclose criminal records.

Any documents you submit for a job vacancy such as your State application, resume, cover letter, educational transcripts, etc. SHOULD NOT include ANY confidential information. Confidential information that should be excluded or removed from these documents include, but is not limited to, your Social Security Number (SSN), birthday, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination-related information, and driver’s license number will automatically be redacted upon submission. Possession of Minimum Qualifications will be verified prior to interview and/or appointment.

If you are using education to meet the minimum qualifications for this position, you MUST submit a copy of your college transcripts. Unofficial transcripts may be accepted during the application process; however, submission of official transcripts may be required prior to appointment.