Staff Services Analyst I/II - Behavioral Health -HHSA

County of Napa; Napa (CA); On-site; USD 63,000 - 75,000; Full time

Job summary

Napa County Health and Human Services Agency is seeking a Staff Services Analyst I/II to join its Administration team. The role supports data collection and analysis, state reporting, and the development of reports and dashboards.

The analyst will work with internal teams and external partners to support reporting requirements, improve data accuracy, evaluate processes, and identify opportunities to boost efficiency through technology and automation.

Qualifications

• Data collection and analysis to support reporting requirements.
• Development of reports and dashboards for stakeholders.
• Process improvement and identifying efficiency opportunities through tech.
• Ability to collaborate with internal teams and external partners.
• Strong written and verbal communication skills and ability to manage multiple priorities.

Responsibilities

• Support data collection, validation, and interpretation of complex data.
• Prepare and submit state reporting and ad-hoc analyses.
• Develop reports and dashboards to visualize data.
• Identify workflow improvements and automate processes where possible.
• Collaborate with internal teams and external partners to ensure data accuracy.

Skills

Analytical thinking

Organization

Research

Problem-solving

Communication skills

Independent work

Team collaboration

Education

Bachelor's degree in business/public administration/systems analysis/accounting or related field

Tools

SQL

Power BI

Power Automate

Power Apps

OneNote

Microsoft Excel

Job description

Napa County is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage. Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities. The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities.

As an organization, Napa County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation.

The Napa County Health and Human Services Agency, Behavioral Health Division, is seeking a motivated Staff Services Analyst I/II to join its Administration team.

This position will support a variety of analytical and administrative functions, including data collection and analysis, state reporting, research, process improvement, and the development of reports and dashboards.

The analyst will work collaboratively with internal teams and external partners to support reporting requirements, improve data accuracy, evaluate existing processes, and identify opportunities to increase efficiency through technology and automation.

The ideal candidate will possess the following qualifications:

• Working knowledge of SQL, Microsoft Power BI, and Microsoft Power Automate.
• Familiarity with Microsoft Power Apps or similar applications.
• Proficiency in Microsoft OneNote for organizing information, documenting procedures, and maintaining shared team resources.
• Strong analytical, organizational, research, and problem-solving skills.
• Experience collecting, validating, analyzing, and interpreting complex data.
• Proficiency in Microsoft Excel, including formulas, pivot tables, and data analysis.
• Ability to develop reports, dashboards, and data visualizations.
• Ability to identify opportunities to improve workflows and streamline processes.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities, meet deadlines, and work independently and collaboratively.

The Staff Services Analyst I/II series performs a full range of analytical and technical staff support services within a County department. The position will be filled at the Staff Services Analyst I or II level, based on candidate qualifications.

The Staff Services Analyst I is the entry level of the series and may work under general supervision or direction. Incumbents perform analysis tasks of increasing difficulty in one or more areas of administrative services and perform analytical duties of a more routine, repetitive nature. As experience, knowledge, skills, and abilities are acquired and utilized, the degree and complexity of assignments may correspondingly increase to the Staff Services Analyst II. However, positions limited to analytical duties of a more routine, repetitive nature will permanently remain at the Staff Services Analyst I level. Incumbents may serve as a resource in their area(s) of service to other staff, departments, committees, boards, or commissions.

The Staff Services Analyst II is the journey level of the series and works under direction. The Staff Services Analyst II performs the more difficult, responsible, varied and complex analyst functions in a variety of assignments and/or program areas. Incumbents may be responsible for administratively overseeing programs, projects, assignments and/or highly specialized activities of lower-level staff and may serve as a resource to other staff, departments, committees, boards, or commissions.

Click here to learn more about HHSA's commitment to learning and serving!

This recruitment is being conducted to fill one full-time vacancy. The list established by this recruitment may also be used to fill current and future full-time, part-time, limited term, and extra help vacancies for up to one year.

Memorandum of Understanding (MOU) Agreed Winter Time Off:

• 32.0 hours of Winter Time Off

POSITION REQUIREMENTS

Experience and Education: Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be:

Staff Services Analyst I ($45.60 - $54.39 Hourly)

Experience: No related experience is required.

Education: A Bachelor's degree from an accredited college or university with major coursework preferably in business administration, public administration, systems analysis, accounting, or related field. (Responsible supervisory or higher-level experience performing a variety of difficult analytical work, which includes the independent research, analysis, and preparation of reports, in any of the following areas: administrative, management, personnel, fiscal, budgetary, or data processing may be substituted for the required education on a year-for-year basis.)

Staff Services Analyst II ($50.10 -$59.69 Hourly)

Experience: One year of experience performing administrative management, personnel, fiscal, budgetary, staff development, or data processing analysis work, including the preparation of recommendations and reports, or one year of experience as a Staff Services Analyst I.

Education: Equivalent to graduation from college with major course work in business administration, public administration, systems analysis, accounting, or related field. (Responsible supervisory or higher-level experience performing a variety of difficult analytical work, which includes the independent research, analysis, and preparation of reports, in any of the following areas: administrative, management, personnel, fiscal, budgetary, or data processing may be substituted for the required education on a year-for-year basis.)

License or Certificate:

• Possession of a valid California Driver's License

*Any license, certification, or registration required for this position shall be maintained (i.e., active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position.

Benefits

Learn more about the benefits package for this position HERE.

ADA Accommodation

Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at [phone].

Disaster Service Workers

Napa County employees automatically become Disaster Service Workers. This means that when Napa County experiences emergencies (earthquake, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (CA Govt Code § 3102).

Napa County is an Equal Opportunity Employer.