Staff Relations Manager

Amgen Inc.; New Albany (OH); On-site; USD 103,000 - 139,000; Full time

Job summary

Amgen is seeking a Staff Relations Manager to guide employee relations and handle investigations across Amgen's U.S. sites. You will partner with HR and business leaders on performance management and disciplinary actions, while conducting thorough investigations with confidentiality.

Role requires strong knowledge of employment laws, ER practices, and experience with HR systems such as Workday. On-site with hybrid weekly expectations, for manufacturing sites nationwide.

Qualifications

• Experience advising on performance management, discipline, and involuntary terminations of employment.
• Knowledge and experience of employment laws and ER practices.
• Experience conducting internal HR investigations.
• Ability to learn and fairly apply company policy, investigation procedures, and regulatory guidelines within scope of duties.
• Strong judgment, discretion, and professionalism in handling complex and confidential matters.
• Proficient in Microsoft Office tools, Teams, Workday, and ER case management systems.
• Flexible working hours due to needs of manufacturing shifts.

Responsibilities

• Provide practical and legally appropriate employee relations guidance on performance management, disciplinary action, and workplace conflicts to HR partners and business leaders.
• Conduct and document thorough, impartial, and timely HR investigations, maintaining confidentiality and objectivity.
• Partner with occupational health, benefits, staff and managers to analyze accommodation requests, leaves of absence, and return to work.
• Partner with local HR Business Partners and the staff relations team to ensure compliant ER practices.
• Track and update cases in the company’s case management system.
• Assist the Operations Staff Relations Lead in implementing process improvements, training, and ER best practices.
• Collaborate with Compliance, Legal, and Learning & Development teams to deliver training on HR policies, investigations, and professional workplace behaviors.

Skills

HR investigations

Employee relations

Policy interpretation

Microsoft Office

Workday

ER case management

Discretion & professionalism

Cross-functional collaboration

Education

Doctorate degree

Master’s degree and 2 years of Staff Relations experience

Bachelor’s degree and 4 years of Staff Relations experience

Associate’s degree and 8 years of Staff Relations experience

High School diploma/GED and 10 years of Staff Relations experience

Tools

Workday

ER case management systems

Job description

Staff Relations Manager

What you will do

• Provide practical and legally appropriate employee relations guidance on performance management, disciplinary action, and workplace conflicts to HR partners and business leaders. Participate in termination discussions and corrective actions with staff and leaders as needed
• Conduct and document thorough, impartial, and timely HR investigations, maintaining confidentiality and objectivity. Determine findings of facts and any violations of Amgen policies and prepare clear, concise investigation summaries and supporting documentation to support these findings
• Partner with the occupational health, benefits, staff and managers to analyze and respond to reasonable accommodation requests, leaves of absence, and return to work following them
• Partner with local HR Business Partners and the broader Staff Relations team to ensure nuanced and compliant ER practices
• Track and update cases in the company’s case management system
• Assist the Operations Staff Relations Lead in implementing process improvements, training, and ER best practices
• Collaborate with Compliance, Legal, and Learning & Development teams to deliver training on HR policies, investigations, and professional workplace behaviors

Basic Qualifications

• Doctorate degree
• OR Master’s degree and 2 years of Staff Relations experience
• OR Bachelor’s degree and 4 years of Staff Relations experience
• OR Associate’s degree and 8 years of Staff Relations experience
• OR High School diploma/GED and 10 years of Staff Relations experience

Preferred Qualifications

• Ability to Work on site at one of Amgen’s manufacturing facilities in Rhode Island, Cambridge, North Carolina and/or Ohio.
• Strong Human Resources background with 4+ years of experience in Employee Relations
• Experience advising on performance management, discipline, and involuntary terminations of employment
• Knowledge and experience of employment laws and ER practices
• Experience conducting internal HR investigations
• Ability to learn and fairly apply company policy, investigation procedures, and regulatory guidelines within scope of duties
• Strong judgment, discretion, and professionalism in handling complex and confidential matters.
• Proficient in Microsoft Office tools, Teams, Workday, and ER case management systems.
• Flexible working hours due to needs of manufacturing shifts.

Locations & Working Hours

This position is located on site at one of Amgen’s manufacturing sites in Rhode Island, Cambridge, North Carolina and/or Ohio. The successful candidate is expected to work a hybrid schedule, which includes a regular on-site presence a minimum of 3 days per week.

What you can expect from us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Salary Range

103,054.85USD -139,427.15 USD

and make a lasting impact with the Amgen team.

careers.amgen.com

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Equal Opportunity

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Application deadline: Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship for this role is not guaranteed.