Staff Relations Manager

BioSpace; New Albany (OH); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive benefits

Hybrid work model

Flexible work schedules

Job summary

Amgen is seeking a Staff Relations Manager to provide expert employee relations guidance to managers and staff in Amgen's Operations function. The role is on-site at manufacturing sites with a hybrid schedule, including a minimum of three on-site days per week.

You will investigate HR matters, support performance management, discipline, accommodations, and collaborate with Compliance, Legal, and Learning & Development to train on policies and procedures.

Qualifications

• Advanced degree in a related field or equivalent HR experience is required.
• Experience in employee relations, investigations, and policy interpretation is essential.
• Knowledge of employment laws and ER practices is highly valued.

Responsibilities

• Provide expert employee relations guidance to managers and staff in Amgen's Operations function.
• Conduct impartial HR investigations and document findings.
• Partner on accommodations, leaves, and return-to-work processes with occupational health and HR teams.
• Collaborate with Compliance, Legal, and Learning & Development on policy training.
• Track and manage HR case records and improve ER processes.

Skills

Employee relations

Investigation

Policy knowledge

Communication

HR systems

Education

Doctorate degree

Master's degree

Bachelor's degree

Associate degree

High School diploma

Tools

Workday

ER case management systems

Microsoft Teams

Microsoft Office

Job description

Join Amgens Mission of Serving Patients

At Amgen, if you feel likeyourepart of something bigger,itsbecause you are. Our shared missionto serve patients living with serious illnessesdrives all that we do.

Since 1980,wevehelped pioneer the world of biotech in our fight against the worlds toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team,youllhelp make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them,youllthrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Staff Relations Manager

What you will do

Letsdo this.Letschange the world. In this vital role you willbe responsible forproviding expert employee relations (ER) guidance and support to managers and staffin Amgens Operations function.This position islocatedon site at one of Amgens manufacturing sites in Rhode Island,Cambridge,North Carolinaand/or Ohio.The successful candidate is expected toworka hybrid schedule,which includesaregular on-sitepresenceaminimumof3 daysper week.

Staff Relations is a specialized Human Resources function that partners closely with regional HR Leaders, Business Managers, Compliance, Legal, other HR Centers of Excellence and team members to protect Amgen values, investigate potential violations of HR policies, provide practical advice and guidance on coaching staff and managers, and advise on performance and behaviors management, discipline, involuntary terminations, and workplace accommodations.

Key Responsibilities

• Provide practical and legallyappropriateemployeerelations guidance on performance management, disciplinary action, and workplaceconflictsto HR partners and business leaders. Participate in termination discussions and corrective actions with staff and leaders as needed
• Conduct and document thorough, impartial, andtimelyHR investigations,maintainingconfidentiality and objectivity.Determinefindings offactsandanyviolationsofAmgenpoliciesand prepare clear, concise investigation summaries and supporting documentation to support these findings
• Partner with the occupational health,benefits,staff and managers to analyze and respond toreasonable accommodationrequests,leavesof absence,andreturn to work following them
• Partner with local HR Business Partners andthebroaderStaff Relations team to ensure nuanced and compliant ER practices
• Track and update cases in the companys case management system
• Assist theOperationsStaff Relations Lead in implementing process improvements, training, and ER best practices
• Collaborate with Compliance, Legal, and Learning & Development teams to deliver training on HR policies, investigations, andprofessionalworkplace behaviors

Basic Qualifications

We are all different, yet we all use our unique contributions to serve patients. The Staff Relations Manager weseekis a professional with these qualifications:

• Doctorate degree
• OR
• Masters degree and2years of Staff Relations experience
• OR
• Bachelors degree and4years of Staff Relations experience
• OR
• Associates degree and 8 years of Staff Relations experience
• OR
• High School diploma/GED and 10 years of Staff Relations experience

Preferred Qualifications

• Ability to Work on site at one of Amgens manufacturing facilities in Rhode Island, Cambridge, North Carolina and/or Ohio.
• Strong Human Resources background with 4+ years of experience in Employee Relations
• Experience advising on performance management, discipline, and involuntary terminations of employment
• Knowledge and experience of employment laws and ER practices
• Experience conducting internal HR investigations
• Ability to learn and fairly apply company policy, investigation procedures, and regulatory guidelines within scope of duties
• Strong judgment, discretion, and professionalism in handling complex and confidential matters.
• Proficient in Microsoft Office tools, Teams, Workday, andERcase management systems.
• Flexible working hours due to needs of manufacturing shifts.

What you can expect from us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, well support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In Addition To The Base Salary, Amgen Offers a Total Rewards Plan, Based On Eligibility, Comprising Of Health And Welfare Plans For Staff And Eligible Dependents, Financial Plans With Opportunities To Save Towards Retirement Or Other Goals, Work/life Balance, And Career Development Opportunities That May Include

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.

A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

Stock-based long-term incentives

Award-winning time-off plans

Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Application Deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

Diversity & Inclusion

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

careers.amgen.com