Staff Quality Engineer

Arbon Equipment Corporation; Horn Lake (MS); Hybrid; USD 95,000 - 125,000; Full time

Job summary

Rite-Hite in Horn Lake, MS is seeking a Staff Quality Engineer to join the manufacturing team. You will support development, implementation, and continuous improvement of the corporate Quality Management System (QMS) across sites and business units, driving data-driven improvements and ensuring compliance with ISO 9001 and customer requirements.

This role emphasizes leadership in corrective actions, root-cause analysis, and supplier quality, with up to 35% travel and collaboration across

Qualifications

• Bachelor's degree in Engineering, Quality, or related field.
• 6+ years of progressive experience in quality engineering or related fields.
• Knowledge of ISO 9001 and quality systems.

Responsibilities

• Support development, implementation, and continuous improvement of the Quality Management System (QMS).
• Lead or participate in audits across corporate, site, process, product, and supplier.
• Provide technical leadership for complex quality issues across sites.
• Drive corrective actions and track effectiveness.

Skills

Quality engineering

Root cause analysis

ISO 9001

GD&T

Data analysis

Project leadership

Cross-functional teamwork

Education

Bachelor's degree in Engineering or related field

Job description

At Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you'll find innovation, stability, and the chance to grow your career as part of a team that's always looking ahead.

Rite-Hite is seeking a Staff Quality Engineer to join our team out of our Horn Lake, MS facility. In this role, you will be a key member of the expanding Rite-Hite Operational Excellence Journey, supporting the development, implementation, standardization, and continuous improvement of the company's Quality Management System across all business units and manufacturing locations.

In this role, you will leverage quality engineering, project leadership, and data analysis to drive improvements, support New Product Development (NPD), refine PPAP processes, and lead or participate in Root Cause Analysis (RCA) and Supplier Corrective Action Request (SCAR) activities. You will provide technical support across Quality, Operations, Engineering, Supply Chain, and leadership teams to ensure compliance, solve problems across sites, and share best practices.

This is a hybrid role out of our Horn Lake, MS manufacturing facility with up to 35% travel.

Essential Duties & Responsibilities

Safety Responsibilities

• Promote a culture of safety and follow all Company and OSHA safety policies and procedures.
• Use required personal protective equipment (PPE) and promptly report hazards, near misses, and incidents.

Job Responsibilities

Corporate Quality Management System

• Support the development, implementation, maintenance, and continuous improvement of the corporate Quality Management System (QMS).
• Develop and maintain quality policies, procedures, standards, templates, and operating requirements.
• Promote consistent quality practices across manufacturing sites and business units in alignment with ISO 9001, customer requirements, and applicable industry standards.

Audit & Compliance

• Develop and support risk-based internal audit programs and conduct or lead corporate, site, process, product, and supplier audits.
• Evaluate compliance with corporate quality requirements and applicable external standards.

Corrective Action & Problem Solving

• Provide technical leadership for complex, high-risk, and cross-site quality issues.
• Lead or facilitate root-cause analysis using tools such as 8D, DMAIC, 5 Why, Fishbone, Fault Tree Analysis, and Is/Is Not.
• Support containment, corrective action implementation, and effectiveness verification.
• Evaluate customer complaints, nonconformances, supplier issues, warranty claims, and audit findings to identify systemic issues and deploy corrective actions and lessons learned across affected locations.

Quality Planning & Risk Management

• Establish consistent expectations for quality planning and product/process risk management.
• Support DFMEA, PFMEA, Control Plans, APQP, PPAP, FAI, validation, and product launch readiness.
• Ensure quality risks are addressed through effective prevention, detection, controls, and reaction plans.
• Assess quality impacts of engineering changes, process transfers, supplier changes, and new product introductions.
• Standardize inspection, testing, validation, and acceptance methods while promoting prevention-based quality practices throughout the product lifecycle.

Quality Analysis & Manufacturing Support

• Monitor manufacturing performance, investigate quality issues, and drive timely resolution.
• Analyze quality data, including scrap, rework, defects, returns, process capability, and customer performance, to identify improvement opportunities.
• Support new product development, engineering changes, and product transfers through quality planning, first article inspection, validation, and documentation.
• Prepare and maintain PPAP, FAI, and other customer-required quality documentation.
• Interpret engineering drawings, specifications, and customer requirements to establish appropriate inspection and testing methods.
• Partner with suppliers to resolve material quality issues, evaluate corrective actions, and improve supplier performance.
• Train and coach employees on quality requirements, inspection methods, problem-solving tools, and process controls.
• Promote customer focus, data-driven decision-making, prevention, and continuous improvement.
• Perform other duties as assigned by management.

Minimum Job Requirements

Education & Experience

• Bachelor's degree in Engineering, Quality, or a related technical field; equivalent relevant experience may be considered.
• More than six years of progressive experience in quality engineering, quality systems, manufacturing, or a related field.

Knowledge, Skills & Abilities

• Working knowledge of quality management systems and standards, preferably ISO 9001.
• Experience with root-cause analysis, corrective action, and continuous improvement methodologies.
• Ability to interpret engineering drawings, specifications, geometric dimensioning and tolerancing (GD&T),