Staff Program Manager, Event Design

EngineersOfAI; Northern (KY); Hybrid; USD 140,000 - 200,000; Full time

Job summary

Stripe's Brand Studio is seeking a Staff Program Manager to lead brand design operations and creative production across internal and external events. You will partner with the Experiential Creative Director, balancing program strategy with hands-on execution to ensure design excellence at scale.

You will manage timelines, budgets, vendor relationships, and cross-functional teams while maintaining high craft standards and scalable processes.

Qualifications

• 10+ years of experience in similar roles and industries.
• Think users first—understand their needs, find interesting and unique solutions, and strive to consistently optimize how to best engage with them.
• Have a strong strategic acumen for developing complex program roadmaps and cross-functional processes in a fast-paced environment.

Responsibilities

• Lead experiential program management across roadmap development, budget oversight, project scoping, timelines, resourcing, partner relationships, cross-functional communication, and scalable approaches that create clear paths forward
• Manage a high volume of simultaneous projects, ranging from small to large scale
• Partner closely with the Experiential Creative Director to further scale and evolve event design at Stripe; optimize processes to streamline how work is done
• Partner closely with the Corporate Events team to ensure smooth execution and integration of event brand design across all surfaces
• Ensure smooth collaboration with leadership, creatives, cross-functional partners, and vendors
• Own project management through documentation, tooling, trackers, standing meetings, org-wide updates, and Slack
• Source, onboard, and oversee external creative agencies
• Connect silos, socialize changes, anticipate risks, and provide actionable solutions for escalation to Brand Studio leadership
• Navigate challenges and blockers with ease; proactive in finding solutions, and always looking ahead for the team
• Uphold and advocate for design quality with cross-functional teams and vendors to exceed engagement and registration goals
• Inspire and sustain a culture of excellence by collaborating with creatives in best practices and processes

Job description

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Brand Studio lays the foundations that help Stripe accelerate. We do this by creating, evolving, and maintaining Stripe’s high-quality, versatile, and forward-looking brand design systems, experiences, and advertising campaigns. We sweat the details. We make it seem effortless.

What you’ll do

You will be responsible for leading brand design operations and creative production across all of Stripe’s internal and external events, in close partnership with the Experiential Creative Director. This role is a hybrid mix of program management, project management, and creative production depending on the project phase. During certain periods you’ll be focused on the 10,000 foot view of the program, and at other times you’ll be working side-by-side with the Design team overseeing execution of every design detail before an event.

Responsibilities

• Lead experiential program management across roadmap development, budget oversight, project scoping, timelines, resourcing, partner relationships, cross-functional communication, and scalable approaches that create clear paths forward
• Manage a high volume of simultaneous projects, ranging from small to large scale
• Partner closely with the Experiential Creative Director to further scale and evolve event design at Stripe; optimize processes to streamline how work is done
• Partner closely with the Corporate Events team to ensure smooth execution and integration of event brand design across all surfaces
• Ensure smooth collaboration with leadership, creatives, cross-functional partners, and vendors
• Own project management through documentation, tooling, trackers, standing meetings, org-wide updates, and Slack
• Source, onboard, and oversee external creative agencies
• Connect silos, socialize changes, anticipate risks, and provide actionable solutions for escalation to Brand Studio leadership
• Navigate challenges and blockers with ease; proactive in finding solutions, and always looking ahead for the team
• Uphold and advocate for design quality with cross-functional teams and vendors to exceed engagement and registration goals
• Inspire and sustain a culture of excellence by collaborating with creatives in best practices and processes

Who you are

Staff Program Managers within Brand Studio at Stripe demonstrate passion for great design and have strong design sense. They’re experts in diving deep into details, expanding, evolving, defining, and documenting flexible systems and processes that achieve bar-raising quality and consistency at scale.

The ideal candidate excels at keeping the work on track while maintaining (and raising) the bar on craft. They offer options and tradeoffs, crisply articulate decisions, iterate quickly, and collaborate seamlessly with senior leadership, marketers, creatives, and agency partners. Most importantly, they are meticulous when it comes to details.

We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.

Requirements

• 10+ years of experience in similar roles and industries
• Think users first—understand their needs, find interesting and unique solutions, and strive to consistently optimize how to best engage with them
• Have a strong strategic acumen for developing complex program roadmaps and cross-functional processes in a fast-paced environment
• Can demonstrate strong design sense, industry knowledge and best practices, have deep knowledge producing complex brand and event design systems, and bringing design assets to life across the creative production process