Staff Product Manager - PLG & B2C SaaS

RediRecruit; EE. UU.; A distancia; USD 140.000 - 190.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% remote

Flexible hours

Direct collaboration with founder/CEO

Descripción de la vacante

RediRecruit is seeking a Staff Product Manager to drive growth for a subscription-based SaaS with a PLG focus. You will own the product roadmap and end-to-end user journey, collaborating with founders and cross-functional teams to optimize activation, retention, and monetization.

The role offers 100% remote work with flexible engagement (20 or 40 hours per week) and potential for expanded leadership. Strong data-driven decision-making and customer research are essential to shape the product's

Formación

• 7–10+ years of product experience in PLG environments within subscription-based SaaS.
• 7+ years improving activation and reducing churn via customer interviews and experiments.
• 7+ years of data-driven product experience with analytics to guide decisions.
• 7+ years mapping and optimizing the B2C user journey for self-serve products.

Responsabilidades

• Own the product growth strategy and roadmap aligned with customer needs and business goals.
• Reduce churn (voluntary and involuntary) and optimize onboarding/activation to demonstrate value quickly.
• Drive monetization and subscription revenue growth through continuous product optimization.
• Conduct customer interviews, churn surveys, and product discovery to inform initiatives.
• Define and monitor metrics like activation, retention, churn, ARPU, LTV, and payback period.

Conocimientos

PLG & SaaS

Data-driven decisions

Activation & churn

User journey optimization

Monetization strategies

Hands-on product leadership

English communication

Descripción del empleo

Staff Product Manager - PLG & B2C SaaS

Remote | Part-Time or Full-Time (20–40 Hours/Week)

About the Role:

We’re looking for an experienced, hands-on Staff Product Manager to drive product growth for a subscription-based SaaS business. This role is ideal for someone passionate about customer behavior, data-driven decision-making, and building products that improve activation, retention, and monetization.You’ll work directly with the founder/CEO and collaborate closely with Product, Engineering, and Infrastructure teams. You’ll have significant ownership of the product roadmap and the end-to-end user journey, with opportunities to expand into a broader leadership role based on your impact.

Location & Work Arrangement:

• Work mode: 100% remote. Open locations: United States (Eastern Time Zone only), Europe, Indonesia, Russia, and other eligible countries, subject to location and time-zone compatibility.
• Engagement: Full-time (40 hours/week) or part-time (20 hours/week).

Key Responsibilities:

• Own the product growth strategy and roadmap, connecting customer needs with business objectives.
• Develop and execute strategies to reduce voluntary and involuntary churn.
• Optimize onboarding and activation to help users experience product value faster.
• Reduce time-to-value by identifying and removing friction throughout the user journey.
• Improve first-week engagement through behavioral triggers, product education, lifecycle messaging, and feature adoption initiatives.
• Drive monetization and subscription revenue growth through continuous product optimization.
• Conduct regular customer interviews, churn interviews, cancellation surveys, and product discovery research.
• Analyze customer behavior, identify growth opportunities, and translate insights into actionable product initiatives.
• Design, run, and evaluate experiments to measure the impact of product changes.
• Define and monitor key metrics, including activation, retention, churn, conversion, customer lifetime value (LTV), average revenue per user (ARPU), and payback period.
• Work closely with Engineering and Infrastructure teams to prioritize, deliver, and measure product improvements.
• Establish a consistent product and engineering execution rhythm, ensuring decisions are driven by data and customer insights.

Requirements:

• 7–10+ years of product experience: Extensive experience across different product roles, preferably in Product-Led Growth (PLG) environments within subscription-based SaaS businesses.
• 7+ years of experience improving activation and reducing churn: Demonstrated experience using customer interviews and product experiments to improve activation and reduce churn. Candidates must provide specific examples supported by measurable results and numbers.
• 7+ years of data-driven product experience: Strong experience working closely with data, using product analytics tools to analyze user behavior, identify opportunities, and guide product decisions.
• 7+ years of user-journey optimization experience: Proven experience mapping the B2C user journey, breaking it down into meaningful segments, and identifying opportunities to improve the overall customer experience.
• Strong PLG and subscription SaaS background: Experience with self-serve subscription products that allow users to register, try, and purchase independently without requiring interaction with a sales team.
• B2C SaaS subscription experience: Strongly preferred. General B2C experience alone, without relevant SaaS subscription experience, is not sufficient. B2B SaaS experience is also acceptable when the product follows a genuine self-serve PLG model.
• Customer research and experimentation: Experience conducting customer interviews, identifying customer pain points, and running experiments to validate improvements and measure their impact.
• Subscription analytics: Strong understanding of subscription metrics, including retention cohorts, retention curves, churn segmentation, customer lifetime value (LTV), average revenue per user (ARPU), and payback period.
• Fluent English: Excellent written and verbal English communication skills are essential.
• Hands‑on execution: Ability to own product strategy while remaining actively involved in product development, analytics, experimentation, and execution.
• Bonus Qualifications
• Relevant industry experience: Experience in VPN, VPS, hosting, cloud storage, or consumer infrastructure SaaS.
• Product leadership experience: 2+ years in a management role, such as Product Lead, Head of Product, or Director of Product.
• Informal team leadership: Experience leading teams or driving cross-functional initiatives without holding an official management title.
• Marketing and acquisition exposure: Experience with marketing, customer acquisition, or growth initiatives.

This Role May Not Be the Right Fit If You:

• Have worked exclusively in marketing without direct product or growth ownership.
• Have no meaningful experience with product‑led growth and self‑serve products.
• Have worked only with sales‑led products without relevant self‑serve subscription SaaS experience.
• Prefer a purely strategic or managerial role without hands‑on execution.

What We Offer:

• 100% remote work with flexibility to work from different locations worldwide, subject to location and time‑zone requirements.
• Flexible engagement options: 20 or 40 hours per week.
• Direct collaboration with the founder/CEO and significant ownership of product strategy and execution.
• The opportunity to shape the product roadmap and make a measurable impact on business growth.
• Potential to expand into a broader product leadership role based on performance and business needs.
• A collaborative, international team environment.
• Professional growth through exposure to multiple areas of the business.
• Mentorship and direct collaboration with the founder/CEO.