Staff Product Manager - Payments

Nium; San Francisco (CA); Hybrid; USD 130,000 - 170,000; Full time

Benefits offered by this job

Competitive salaries

Performance bonuses

Medical coverage

Generous vacation

Flexible hybrid work environment

Job summary

Nium is looking for a Staff Product Manager to lead the growth and strategy of Direct Debit, a key product area. This role requires strong experience in Product Management and an in-depth understanding of payments infrastructure. You will work collaboratively across teams to drive product success.

The position offers a flexible hybrid working model, competitive salary, and a focus on employee wellness through various benefits. Join Nium to innovate in cross-border payments.

Qualifications

• 8+ years of experience in Product Management or related fields.
• Deep understanding of account-to-account payments and compliance.
• Experience building API-first products or complex B2B solutions.

Responsibilities

• Own product strategy and go-to-market execution for Direct Debit.
• Grow Direct Debit business through comprehensive strategies.
• Improve workflows related to payment processes and support.

Skills

Experience in Product Management

Understanding of payments infrastructure

Strong ownership mentality

Written communication skills

Ability to work in fast-paced environments

Job description

Overview

Nium, the global leader in real-time, cross-border payments, delivers the global payments infrastructure of tomorrow today. Its payout network supports 100 currencies and spans 220+ markets, with real-time capability in 100 of those markets. Funds can be disbursed to accounts, wallets, and cards and collected locally in 35 markets. Nium’s card issuance is available in 34 countries, and the company holds regulatory licenses in more than 40 countries. The company is co-headquartered in San Francisco and Singapore.

We are hiring a Staff Product Manager, Payments to lead one of Nium's most strategic product areas: programmable account-to-account payments, with Direct Debit as the primary product focus. Direct Debit at Nium is evolving into a programmable payments layer supporting recurring collections, wallet funding, third-party payment acceptance, treasury-first flows, and lower-cost alternatives to card payments.

This role combines growth and product leadership. You will own product strategy, customer proposition, go-to-market execution, market expansion, and implementation quality needed to scale Direct Debit globally. Depending on experience, you may also take ownership of adjacent payments products over time.

What You'll Do (Responsibilities)

• Grow Direct Debit as a business: own the ICP, positioning, pricing inputs, GTM strategy, customer narrative, competitive intelligence, and growth plan.
• Partner directly with customers, Sales, Solutions, Account Management, and Product Marketing to drive adoption and growth.
• Translate customer feedback, pipeline data, win/loss analysis, competitive activity, transaction trends, and product usage data into actionable growth initiatives.
• Own the product and implementation layer: work with APIs, orchestration services, partner integrations, transaction states, compliance, reconciliation, and settlement processes. Use deep product knowledge to inform decisions.
• Create implementation-ready product plans, testing strategies, launch plans, and technical artifacts with minimal dependency on others.
• Make support and exception management simpler: improve customer and internal workflows related to failed payments, returns, settlement delays, mandate issues, reconciliation gaps, compliance reviews, and exception handling. Build scalable, intelligent workflows.
• Use support data (tickets, incidents, transaction data, logs, partner responses, and customer feedback) to identify opportunities for automation and product improvement.
• Define what success looks like: increased Direct Debit volume, new use cases moved to production, stronger messaging and ICPs, faster implementations, and more actionable product plans.

What We're Looking For

• 8+ years of experience in Product Management, Technical Product Management, Payments Infrastructure, Fintech Infrastructure, Banking Infrastructure, or related fields.
• Deep understanding of money movement, account-to-account payments, settlement, returns, reconciliation, risk, compliance, and payment partner ecosystems.
• Experience building API-first products, platform products, financial infrastructure products, or technically complex B2B solutions.
• Ability to work across customer conversations, market research, product analytics, technical documentation, logs, code, tickets, and partner documentation to drive high-quality decisions and execution.
• Experience partnering with enterprise customers, Sales, Solutions Engineering, Engineering, Risk, Compliance, Operations, and Support teams.
• Strong ownership mentality, written communication skills, and ability to operate in fast-moving, ambiguous environments.

What We Offer at Nium

We Value Performance: Through competitive salaries, performance bonuses, sales commissions, equity for specific roles, and recognition programs, we ensure employees are rewarded for their efforts.

We Care: The wellness of Nium’ers is a priority. We offer medical coverage, 24/7 employee assistance, generous vacation including a year-end shutdown, and a flexible hybrid working environment (3 days a week in the office).

We Upskill Ourselves: We focus on learning with role-specific training, internal workshops, and a learning stipend.

We Constantly Innovate: Nium has received recognition for its approach to business and talent. We were named in CNBC World’s Top Fintech Companies 2024.

We Celebrate Together: We foster relationships through company-wide social events, team bonding, happy hours, team offsites, and more.

We Thrive With Diversity: Nium is a global company with more than 33 nationalities, in 18+ countries and 10+ offices. We are an equal opportunity employer committed to a safe, welcoming environment for everyone.

For more detailed region-specific benefits: https://www.nium.com/careers#careers-perks

For more information, visit www.nium.com.

Depending on your location, certain laws may regulate how Nium manages candidate data. By submitting your application, you acknowledge reading our Candidate Privacy Notice at www.nium.com/privacy/candidate-privacy-notice.

We provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. We comply with applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment. We prohibit workplace harassment based on these characteristics.

We may use artificial intelligence (AI) tools to support parts of the hiring process. These tools aid our recruitment team and do not replace human judgment. Final hiring decisions are made by humans.